Question about Fujitsu fi-5120C

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After installing the scanner I get a message that says "failure in initialization of scanner. Scanner is ofline or scanner power is off." I have checked all of the cables and the scanner is turned on.

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  • Master
  • 827 Answers

First most computers are plug and play, if yours is not then you need to load the software that came with the scanner, only then will the computer see the scanner

Posted on Apr 09, 2015

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Posted on Jan 02, 2017

yammy_alf
  • 666 Answers

SOURCE: Cannot scan documents

go to device manager look for imaging device (scanner) right click and uninstall. / click scan for hardware changes tab, found new hardware must be appeared and click next / select don't search, i will choose the driver to install / click show compatible hardware and choose scanner driver found and click next. and finish.

Posted on Mar 23, 2010

  • 300 Answers

SOURCE: FI-5120C won't scan

Reboot your pc

Posted on May 18, 2008

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Mar 20, 2013 | HP LaserJet M1120 MFP All-In-One Printer

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Looking remove all stored channels from scanner and start over.


Initializing the scanner will erase all programmed information and return your scanner to its original factory settings. To initialize your scanner:

- Power the scanner OFF.
- Power the scanner ON. "Multi-system Trunking Scanner" appears on the display.
- Press 0 (zero) while the above message is displayed.
- Press 1.
- Press ENT. "Initializing please stand by" appears on the display.

DO NOT power the scanner OFF until the initializing process is complete and the display shows "M000 Bank0 Ch00"

Bill B.
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My HP Photosmart C5240 will print from computer but will not scan or make copies.


Is there any error message displayed on the control panel of the printer just like one of the following:
Scanner failure, power off and on
Scanner System Failure
Scanner failed, cannot make copies or fax
Scanner failure. Unable to scan, copy, or send a fax
Scanner failure, cycle power

You may want to try following these steps:
1. Check if the scanner light does turn on when you initiated the scanning process, if not you need to reset the product.
2. Try using your other electrical outlet because your AVR or Surge Extension may not be providing enough voltage for the printer.
3. Try using dirty cycle, meaning you need to directly cut the power of your printer by pulling of the power cord from the rear side of your printer and wait for about 30 seconds before inserting again and turn it on.

If all these steps do not improve your printer functionality, you may want to call the HP online help and ask for replacement.

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2 Answers

Failure in initialization of Scanner. Scanner is offline or , scanner is turned off.


First check if the scanner is working in 'offline' mode by 'counting' a few pages.
Connect to the comp, if SCSI is the interface, you need to start the scanner first, if USB you can connect the scanner even after comp powering on. If the scanner is not recognised, reinstall driver software and scanning software.
S. Mohan, Chennai, India

Dec 21, 2010 | Canon DR-9080C Path-Through Scanner

1 Answer

Cannot scan documents


go to device manager look for imaging device (scanner) right click and uninstall. / click scan for hardware changes tab, found new hardware must be appeared and click next / select don't search, i will choose the driver to install / click show compatible hardware and choose scanner driver found and click next. and finish.

Feb 11, 2010 | Fujitsu M3091DC Path-Through Scanner

1 Answer

Try to print--scanner failure appears


I think your printer has been, for some time now, trying to tell you something and the scanner failure message
is the last in a series of messages.

First, the copier and the printer and the scanner worked fine, "for years",
Then, the copier stopped accepting scans, while printing from data sent by your computer.
Then, you received a scanner failure message again, and will not accept data from your computer, and
"won't print at all"

Your printer/scanner/copier/fax has needed service for some time after years of continuous service.

Evaluate now, based on its initial cost and the lesser cost of All In Ones whether you have already
obtained sufficient service to amortize the cost over time, and you may conclude that service is eitherr
cost effective or ineffective at this time.


Apr 17, 2009 | HP Office Equipment & Supplies

1 Answer

HP office jet 6210 scanner failure error


have you tried to reset the printer?

(Take the power cord off hold # 3and then turn the printer on.)
That is an initial position problem

Parts are no longer available for this model from HP...

Jan 16, 2009 | HP OfficeJet 6210 All-In-One InkJet...

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