Question about Canon MP490 InkJet Printer

Open Question

My Printer won't Scan... It says. "Please place

Posted by on

3 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

  • 3278 Answers

SOURCE: Canon MP470 will not scan

Hello.

Scanning a document requires the MP Navigator EX software to be installed. If you don't have a copy, select: http://download.cnet.com/MP-Navigator-EX-for-Windows/3000-2094_4-10971618.html Choose Download Now and follow the process to install and run.

Scan pictures or documents using the MP Navigator EX software that was installed from the CD. Start the application, then click the "Scan/Import" button. Select "Photos/Documents (Platen)" to indicate you want to scan items on the scanner bed. Then use the "View & Use" screen to choose what you want to do with the scanned images. You can save them to your hard drive, email them, print them or, if the scanned document was a text image, use the Optical Character Recognition (OCR) feature to convert the scanned image to text.

Hope this helps.

Posted on Jun 15, 2011

  • 111 Answers

SOURCE: Pls help with scanning a

you can scan from the computer using hp solution center.look for it's icon on the desktop or on the laptop.double-click on that and it will give you scan options.you scan photos or documents using that program.

if you installed the software cd that came with the printer then you should be able to use solution center

Posted on May 28, 2011

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I get a black line when scanning, ( not when printing)how do i fix it


This is commonly caused by a mark on the scanner plate. If you place your document to scan on the scanner plate (Lift the lid and place it on the glass plate) and scan or copy the document does it come out clean? If you feed the document through the Auto Document Feeder doe the line appear?

If when place on the plate it is clean but fed through the ADF there is a line, then when you lift the lid on the scanner you will see a narrow glass plate at the end (Normally the left end) of the scanner plate. Give this glass a clean and your mark will go away.

If the scan or copy is lined when using the Flatbed scanner and the ADF then the problem will be in the scanner lamp which will be probably uneconomical to fix.

Oct 09, 2014 | Brother MFC 6490CW InkJet Printer

1 Answer

The top left "hinge" won't seat, therefore the top feed can't be used to fax, scan or copy.


It's possible that the hinge of the scanner cover broke. If that's the case, you won't be able to scan from the ADF (Auto Document Feeder). If the printer is still under warranty, please call our technical support team to have the printer replaced.

Aug 10, 2012 | Lexmark Pinnacle Pro901 Inkjet Wireless...

1 Answer

How to scan a document from the Printer to PC


Assuming you already have the printer/scanner, just place the document on the printer glass and press scan button. Please note that the in order to place the document on the glass you must lift the top of the printer, the flap on the printer.. Let me know if this answers your question and good luck..

Sep 09, 2011 | Computers & Internet

1 Answer

How do i get my scanner to operate - I put a piece of paper on the glass - hit the scan button - then nothing happens - the printer says " PC scan standby" . What do I do next ? Do i need to...


1. Install the MP Navigator EXsoftware located on the disc that came with the printer.
2. Go to Start > Programs > Canon Utilities > MP Navigator EX > MP Navigator EX.
3. Select Photos/Documents or Stack of Documents.
4. If Photos/Documents was selected, open the top of the scanner and place the document you wish to scan on the glass with the top facing to the left. If Stack of Documents was selected, flip the plastic tray open on the top of the printer and place the stack of papers in the tray.
5. Select the Document Type in the left pane, then click the Scan button.
6. The scanning process should start. When it's finished, select Save to save the document(s) as a JPEG, or select Save as PDF to save it in PDF format.

Jul 07, 2011 | Canon PIXMA MX340 Wireless Office...

1 Answer

Pls help with scanning a document then emailing it. When I place the paper on the scanner, press scan to pc, it scans then displays the message "Scan error. Try scan from computer or see...


you can scan from the computer using hp solution center.look for it's icon on the desktop or on the laptop.double-click on that and it will give you scan options.you scan photos or documents using that program.

if you installed the software cd that came with the printer then you should be able to use solution center

May 26, 2011 | HP PhotoSmart C4480 All-in-One Printer ...

1 Answer

Hello, I am attempting to scan an important document and the printer keeps saying "set the document on the platen glass" the document is there but it keeps saying the message


The best way to scan images to save on yourcomputer is to use the scanner software on the computer. Not the scan functionon the scanner.
You don't say what type of scanner software you have but usually scannersoftware works this way:
1) Place photo on scanner
2) Open scanner software
3) Using the software, Initiate scan
4) Name the Scanned item and save it to your desired location/folder
Note: some applications will automatically save to --My Documents--My Pictures
5) Repeat process for each pic to be scanned

May 01, 2011 | Canon Pixma MP480 All-In-One InkJet...

1 Answer

When I load papers into the document feeder on top of my HP Officejet 7210 All-in-One printer to scan these documents, the PDF file (scan results) have a multi-color series of lines from top-to-bottom on...


  1. Remove all originals from the document feeder tray.
    NOTE: It might be easier to work with the automatic document feeder if the document feeder tray is removed first.
  2. Lift the cover of the automatic document feeder. Figure 1: Lifting the ADF coverc00222493.gif
  3. Lift the lid on the HP all-in-one, and locate the notch near the top right edge of the lid backing. Figure 2: Locating the notch near the lid backingc00222494.gif 1 - Notch 2 - Lid backing
  4. Place one or two fingers in the notch, as you lower the lid of the HP all-in-one. Keep your fingers in the notch until the lid is almost closed. Figure 3: Inserting fingers into the notchc00222495.gif
  5. Push against the top of the face plate with your thumb as you pull the bottom away from the right side of the HP all-in-one with your fingers. Use a slight twisting motion to help release the face plate on the right side.
    CAUTION: Do not pull the face plate all the way off yet. There is a plastic catch on the far left inside of the face plate that helps secure the face plate in place. If the face plate is pulled straight off, the plastic catch on the inside of the face plate might be damaged. Figure 4: Releasing the face plate from the right side of the HP all-in-onec00222496.gif 1 - Releasing the right side with a slight twisting motion
  6. Slide the face plate to the left until the plastic catch on the left side is not touching any part of the HP all-in-one, then pull the face plate away from the device. Figure 5: Removing the face plate from the HP all-in-onec00222497.gif 1 - Sliding the face plate to the left 2 - Pulling the face plate away from the HP all-in-one
Cleaning the rollers or separator pad Follow the steps below to clean the rollers or separator pad.
  1. Once the face plate of the ADF is removed, use the blue-green handle to lift the pick assembly. Figure 6: Blue/green handle and the pick assemblyc00222498.gif 1 - Blue-green handle 2 - Pick assembly This allows access to the rollers and the separator pad. Figure 7: The rollers and the separator padc00222499.gif 1 - Rollers 2 - Separator pad
  2. Lightly dampen a clean, lint-free cloth with distilled water, then squeeze any excess liquid from the cloth.
  3. Use the damp cloth to wipe any residue off of the rollers or the separator pad.
  4. If the residue does not come off using distilled water, try using isopropyl (rubbing) alcohol.
  5. Use the blue-green handle to lower the pick assembly.
Reattaching the face plate of the ADF Follow the steps below to reattach the face plate to the front of the automatic document feeder.
  1. Hook the face plate onto the left side of the HP all-in-one so that the plastic catch on the far left inside of the face plate catches on the notch on the front of the automatic document feeder. Figure 8: Hooking the face plate into the left side of the HP all-in-onec00222500.gif 1 - Notch 2 - Plastic catch
  2. Line up the right edge of the face plate with the right side of the HP all-in-one, and then press on the right side of the face plate until it snaps securely into place. Figure 9: Snapping the face plate into the right side of the HP all-in-onec00222501.gif
  3. Place your hands towards the center of the face plate, and press until the center of the face plate snaps into place. You should hear two clicks; one when the left side snaps into place, and one when the right side snaps into place. Figure 10: Finishing re-attaching the face platec00222502.gif
  4. Close the cover of the automatic document feeder.
  5. If you removed the document feeder tray, reattach it.

Dec 07, 2010 | HP Officejet 7210 All-In-One InkJet...

1 Answer

When pressing scanner to computer button nothing happens


To scan a document, please follow the steps given below:

1. Go to "Start," "All Programs," Lexmark 2500 series, "Lexmark Imaging Studio."
2. Click on "Scan," "Save edit or share."
3. Under "What are you scanning" choose the option as "photo," "several photo" or "documents."
4. Select the location to save as my pictures or other folder on your computer.
5. Click on "start" to scan.

May 09, 2009 | Lexmark X2550 All-In-One Printer

Not finding what you are looking for?
Canon MP490 InkJet Printer Logo

Related Topics:

685 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

old marine
old marine

Level 3 Expert

1923 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...