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I've got this HP Color LaserJet CP3525dn on the bench with this 13.1C Fuser Wrap error. The fuser has been replaced, the firmware is up to date, it has been cold reset, the cartridges are brand new originals but it still gives this error. When you print a config page the first page will jam in the fuser. It is not wrapped around the rollers but it is creased as though it is about to wrap. It looks like the fuser stops and the paper momentarily is still feeding so gived this slight crease. When you remove this first page, open and close the cover for the printer to resume, it will clear the paper path by feeding the next sheet straight through the printer unimpeded. I have been told that this is a known error in this machine when using compatible cartridges, and this printer did have compatible cartridges when this issue started, but it has originals now and a new fuser but it still gives this fuser wrap error.

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  • David Maidment Apr 01, 2011

    If you cannot be helpful it's better you **** out, buddy.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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Soulvisitor
  • 1113 Answers

SOURCE: printer is putting a crease in the middle of the paper

You need to have the fuser replaced, it comes out easy on these back cover just pulls off, and there is two tabs or long silver screws to undo fuser, remove it anf you will see that upper roller is worn, buy a maintence kit for this model which includes fuser and fit it yourself easy done instructions are included with kit.

Posted on Dec 01, 2007

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Soulvisitor
  • 1113 Answers

SOURCE: Printed paper is creased

First thing to check is try it with a fresh unopened ream of quality paper, paper with too much moisture content, drys out and goes wavy when it runs threw the fuser roller at rear (180 deg), otherwise it will be the fuser rollers themselves causing your problem, which means that you need to replace fuser assy

Posted on Dec 05, 2007

  • 1 Answer

SOURCE: paper has creases or is crinkled

We have had it worked on 2 or 3 times in the last six months and it is still doing the same thing.

Posted on Aug 26, 2008

  • 990 Answers

SOURCE: HP Laserjet 1300 paper creasing on printing

change toner cartridge will be OK!

Posted on Dec 16, 2008

  • 43 Answers

SOURCE: Paper Jam - ADF

Open ADF cover
Lift up Pickup roller Assy
remove spring from pickup roller assy
Remove pickup roller assy gently pull it towards you
Carefully remove green plastic diverter
note this is held in place by 4 plastic pins 2 on each side
look in the opening for foreign objects.
( I have found labels, money, paperclips, plastic pieces,jammed paper in this area)

Posted on Jan 23, 2009

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