Question about Brother MFC 240C All-In-One InkJet Printer

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I can't receive a fax i can send one but cant receive

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Hi there!

You can try checking on these steps to resolve your issue:

1. Make sure that you have the normal screen on the LCD ex. date/time FAX (Receive modes can be TAD, MANUAL, FAX/TEL) Please take note of the display.

2. Just to double check press Hook to verify if you have a dial tone.

3. Make sure you have the correct Receive mode on your screen

4. To change the Receive mode to the correct receive mode just press Menu 0,1 then press the arrow keys to select the correct Receive Mode press OK to choose your selection & press the STOP/EXIT key to go back to the main screen.

Hope this helps!

Rate if it works


Posted on Mar 31, 2011

  • kris roxas Mar 31, 2011

    These are the Receive Mode Options

    FAX = if your fax machine is on a dedicated fax line
    (should receive faxes automatically in this mode)

    TAD = if your fax machine is on the same line as your answering machine
    (if your answering machine is connected on brother's EXT jack or is activated on the same line as your fax the fax should be received automatically using this mode.)

    FAX/TEL (F/T) = if your fax machine is on the same line as your regular telephone.)
    (on this mode after the phone rings 4 times it should automatically receive the fax, if the call is a regular voice call the brother machine will continue to ring with double rings to let you know it's a voice call)

    MANUAL = if you just have one line where your phone is connected and you want to receive faxes manually (a. this mode is used if you have a voice mail subscribed from the phone company activated on your phone line. Once the phone/fax rings press the HOOK button if you hear fax tones just press Black/Color START to receive the fax.)(b. If you have subscribed for a Distinctive ring service this option should also be selected and don't forget to give the correct number & ring pattern for fax which will be provided by your phone company.)

    **If you have subscribed for a distinctive ring service it should also be activated from the brother machine. To do this Press Menu 2,0,3 press the up or down arrow key to select SET and press OK it will ask you to select the correct ring pattern just select the one provided by your phone company press UP or Down arrow key to choose set press OK and press Stop/Exit.

    Sorry these additional information did not fit the character limit of the previous post. Have a good day!



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