Question about RCA TH1101 MP3 Player

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MP3 Player keeps shutting off

I use my player when I work at the factory, so it gets dusty. I've also dropped it a couple of times. I took it apart looking for a broken battery wire, but that's not it. At least I haven't made the problem worse by poking around inside. The problem is it has started shutting down on me, which is really annoying when I'm in the middle of an hour long podcast or audio book. Strange side effects: often the shutdown occurs when I twist the plug to the earbuds. My favorite pair has a dead bud, which could, I suppose, cause a mini arc (before this problem began, the player would occasionally shut off if I shocked myself on a door knob). But I've tested the player on several headsets and it still wants to wink out. When it does, the display goes blank and the sound stops, but there is a faint background noise that persists until I pop the battery. Often when I try to restart, the "PEARL" icon appears, but it never goes to the "Please wait..." window. It just sits there. I usually have to pop the battery twice before it comes back, and then later on, it cuts out all over again. The problem doesn't seem to affect the player's function as a jumpdrive. Only once has it failed to interface with a computer. That one time, the screen came on (I had plugged it in cold, as usual), and instead of getting the "USB connected" window, the display simply said "PEARL" until I removed the battery, and then I could sync files just fine. Sorry for the essay, but since you can't tinker with my device yourself, I thought I should be as thorough as possible. Any suggestions?

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Try upgrading the firmware - otherwise, see if it's still under warranty by calling RCA - those conditions that you describe are more than sufficient to damage the player. Unlike TVs, mp3 players do not generally have saleable internal parts. If in warranty, just replace- don't tell RCA that you dropped it, or the warranty is voided

perform a firmware upgrade to
restore it.
– Please go to http://www.rcaaudiovideo.com/faq
for more details.

-Tha Mp3 Doctor

Posted on Sep 04, 2008

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