Question about HP DeskJet F380 All-In-One Printer

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The printer is not recognizing the print job. I already downloaded a "fix" , ran it, I followed all the instructions. Usually I just restart my computer and the problem is fixed. I checked the cables, turned the printer off...actually unplugged all cables from my computer after I turned everything off. The queche won't delete the job..that used to help too, if I could delete the job and start over. Thanks

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  • janice P. Griffin Mar 31, 2011

    i did the steps to check the spool . and it was ok. i did it a few times and restarted the computer as was instructed. still no connection. What now? please.

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Hi

Print spooler service is a computer service that loads the print jobs into the printer memory for later printing and it acts as intermediary between a computer and a printer. When the print spooler service is stopped or malfunction, printing is not possible.

Here are the possible reasons :


1. Virus or Malware infection.

2. Spooler service was stop by accident or turn off to manual/disable mode.

3.Faulty installed printer driver that contains error or incompatible with previous printer drivers installed in your computer or system.

4. Print jobs and drawing jobs were corrupted by accident which caused print que lock and resulting print spooler service to crash.

5. Your printer had printing problem issue with pdf files.


To fix this problem, you have to check if the print spooler service had stop.

Here's how to check and fix the print spooler service.

Go to START
Choose RUN

Type SERVICES.MSC
Click on PRINT SPOOLER and check if the STATUS IS STARTED
If not, on the upper left side, click on STOP to stop the spooler service
Then click on RESTART to restart the spooler
Restart your printer and your computer
Then try to print again and it will surely solve your printing problem.

Here is the link for the complete procedure. http://www.fixya.com/support/r8758623-check_fix_print_spooler_service_causes.

I hope it helps you and post comment if you need more help. regards

Posted on Mar 31, 2011

  • Benjamin Jr Singson Mar 31, 2011

    Hi



    You mention that you unplug all the cable before? Maybe it is cable connections, please try to set up again the printer and set it as default printer. To detect if it is reconized by the printer. Check all the printer icon and maybe it says offline or it was not default printer.



    Is that a network printer or directly connected to a printer?



    Did you hear the printer that it attempts to print or you hear a sound that clickering the printer?



    Go also to printer icon and delete all pending queues as you mention it cannot be deleted.



    Post comment for more help.


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Firmware 900 error


This is usually caused by a fonts mismatch (especially when printing from a web page) and the machine doesn't know what to do with the print job. Quick fix is to delete the current job from the print queue and restart the printer. Permanent fix is to download the latest firmware from http://support.lexmark.com and latest print drivers. Instructions on how to do firmware come with the download file. Make Your Selection

Dec 30, 2013 | Lexmark International Lexmark X864de 3

Tip

How to install a printer without the install cd.


You lost, broke or damaged your installation cd for your printer and the software is corrupt and needs reinstalled or you want to hook it to a different computer. What should you do?

You can install a printer without the cd.

First connect the printer to the USB port if that is how it hooks up, this is the most common hookup. Power the printer on. Give the computer, which should already be running, some time to recognize the printer. It will ask for the disk (cd) or if you want to browse for it. Cancel the setup at this time.

Google your printers brand. Go to the company web site. You should see a link to 'drivers and downloads' click on this. A page will open usually with a search engine. Input your model. You should be presented with software for your model printer to download. Follow the instructions and download the software to your desktop.

When done close the internet and click on the software you just downloaded. It should start an install. Follow the instructions and install the software. Reboot your computer and go to the printer setup. Find your printer and open the maintenance menu. You should be able to do a test print at this point. If your printer prints a test page you are done.

I would save the downloaded software to a file which you can easily recognize and burn it on a cd.

Thanks for using FixYa and for the great rating.

hardrocko

on Oct 11, 2010 | Office Equipment & Supplies

1 Answer

When I goto print something, it just does nothing. When I check the print queue, the document is there and restarting does nothing. When I goto the printers and devises it shows the printer as...


There are 2 simple methods to resolve any print job stuck in queue issue. However, both the methods will not fix printing issue if the HP Printer is in Error mode. Make sure your printer is able to print self test page to prove its functionality,

First method.

This Utility program resolve all the printing issue for HP Printers Only ( Network and USB connection )

This Utility will Resolve :

1. Check Connectivity between the Pc/laptop and HP Printer
2. Check if there any Documents stuck in Queue
3. Check if all the software/Drivers are correctly Installed
4. Check if the HP Printer icon is the default icon to print
5. Will Resolve Printer Spooler Issue and few more issue

Download the file on Desktop and Run the program ( Ex. File name = HPPDU.EXE )

Click Here to download the Utility and save on Desktop location
Run the HPPDU file and follow the instruction on screen to fix.

If this does not fix, try the 2nd Method given below ( this is manual process to clear the print job stuck in queue )

This works for all brands of printers ( HP, Canon, Epson, Brother etc )

Click Start > Programs > Accessories > then select Command prompt, then the black window will open and there type NET STOP SPOOLER and hit enter that will confirm service is stopped , after that on the black window type NET START SPOOLER and hit enter. Repeat this step 3-4 times and end the command with NET START SPOOLER and hit enter. Open the Printers folder and Refresh the Window ( Press F5 on the keyboard )

The service will be started and all print queue should already be remove.

// Above given solutions help in resolving print queue issue, however check the printer functionality if it is working fine ( the printer should be in working condition and should be able to print self test page, this utility cannot fix printer hardware issue //

Regards,
Ron


* Please rate this solution with Thumbs up and comment to help us improve providing support

Jul 02, 2011 | Office Equipment & Supplies

1 Answer

I am currently running windows 7 and using a hp laserjet 1320 PS printer and i keep getting an etrror message saying "This job requires more memory than is available etc etc.." but everyone in my...


To work around this issue, reduce the complexity of your PostScript print job. For example, set the TrueType Font Download option to Automatic, Outline, or Bitmap as follows:
  1. In Control Panel, open the Printers (or Printers and Faxes) folder.
  2. Right-click your PostScript printer, and then click Properties.
  3. Click Printing Preferences, click Layout, and then click Advanced.
  4. Double-click PostScript Options, and then click TrueType Font Download Option.
  5. In the True Type Font Download Option box, click Automatic. If Automatic is already selected, click Outline or Bitmap.
  6. Close the Printer Properties dialog box, and then close Control Panel.
hope this helps you.. please vote.. thanks

May 19, 2011 | Office Equipment & Supplies

1 Answer

I want to install printer in my laptop without cd


husen39,

You can install a printer without the cd.

First connect the printer to the USB port if that is how it hooks up, this is the most common hookup. Power the printer on. Give the computer, which should already be running, some time to recognize the printer. It will ask for the disk (cd) or if you want to browse for it. Cancel the setup at this time.

Google your printers brand. Go to the company web site. You should see a link to 'drivers and downloads' click on this. A page will open usually with a search engine. Input your model. You should be presented with software for your model printer to download. Follow the instructions and download the software to your desktop.

When done close the internet and click on the software you just downloaded. It should start an install. Follow the instructions and install the software. Reboot your computer and go to the printer setup. Find your printer and open the maintenance menu. You should be able to do a test print at this point. If your printer prints a test page you are done.

I would save the downloaded software to a file which you can easily recognize and burn it on a cd.

Thanks for using FixYa and for the great rating.

hardrocko

Oct 11, 2010 | Office Equipment & Supplies

1 Answer

My HP printer spits out a blank page before printing document


I had same problem with hp psc 2410 all-in-one. Finally ran "HP all-in-one Series Web Release Uninstaller version: 4.1.1.00.1332 (3/20/2007) that I had downloaded several years ago. Then plug and play took over and installed the correct driver that Vista kept insisting I already had.

May 09, 2009 | HP - HP Photosmart 8250 printer

1 Answer

Stopped printing and isn't recognized


  In Windows XP print jobs can get caught in the print spooler, this will cause pending print jobs not to print. It may also hinder the user from uninstalling the printer driver. Usually you can delete the print job by opening the print spooler in the System Tray but this may not work with this problem. NOTE: This fix below also solves the problem of "The Printer Queue Is Full" error message.
One solution is to restart the spooler in Windows XP to clear it. Follow the instructions below to do this:
Click Start, then Control Panel.
  1. For Category View:

    • Click Performance and Maintenance.

    • Click Administrative tools.

    • Double-click Services.

  2. For Classic view:

    • Double-click Administrative Tools.

    • Double-click Services.

  3. In either, locate the print spooler on the list-->right-click-->choose Restart.

  4. A progress message will appear and the spooler should be clear.
You should now be able to print or remove the printer driver as you choose.

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