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Philips go gear sa3245/97 not starting - Philips Audio Players & Recorders

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You can download content to a Philips GoGear multimedia player using Windows Media Player or MusicMatch Jukebox in Windows. Earlier versions of Windows starting with 2000/ME and XP are compatible with GoGear. If the device is not recognized by the Windows XP operating system or is receiving error messages, you may have older versions of the necessary software installed. There also may be firmware issues with the GoGear device.

Instructions


Connect the Philips GoGear to another USB port on the computer. Sometimes USB ports go out, especially those in the front of the computer case. Try inserting the GoGear into another port and see if XP can now recognize the device.


Download Service Pack 1 or later for the XP operating system (see Resources). Philips GoGear can only operate on XP systems with at least Service Pack 1 installed. You may also receive an error message pertaining to the service pack when trying to insert the installation disc for the GoGear support software.


Install the latest version of Windows Media Player. Philips GoGear requires at least Windows Media Player 11. Windows Media Player 11 is available for XP .


Install the latest version of MusicMatch Jukebox (see Resources). Earlier version of this software may be causing error messages regarding missing MP3 tag information and missing tracks. Follow the download prompts, then unzip the folder and click on the "HDD_xxx.exe" installation file. The latest version of the software will be installed.


Install the latest firmware on the Philips GoGear. The actual firmware required depends on your GoGear model. Open either Philips Device Manager or Songbird, depending upon which management software you are currently using. Close all programs on the computer except for the Device Manager/Songbird. Connect the GoGear to the power supply and the computer. Click the "Repair" tab in the Device Manager and click "Repair," or click "Tools" in Songbird and select "Check for updated firmware," and the firmware will be updated on the GoGear.

Posted on Mar 31, 2011

  • tweetie46255 Apr 24, 2011

    i dont wanna install anything

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Posted on Jan 02, 2017

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My philips go gear mix is not starting up and it is not also getting connect with computer


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How to add video in philips go gear


Hi
To add videos to your go gear follow these simple steps---
1 Start the Windows Media Player 11.
2 Connect the player to your computer using the supplied USB cable.
3 Once the player is connected, the sync tab changes and the device and its contents become visible in Windows Media Player 11.
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I have Philips Go Gear @GB mp3 player in red color


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I need a user manual for philips go gear sa3245


Hello,

Here are all files for the SA3245/02 that can be read in Adobe Reader.
You can save these files in pdf format to a specific location onto your computer, for later use.
User manual:
http://download.p4c.philips.com/files/s/sa3245_02/sa3245_02_dfu_eng.pdf
Quick start guide:
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You can find the support page for the SA3245/02, with next link:
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Apr 25, 2010 | Philips GoGear SA3245/37 Digital Media...

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My GO Gear wont start up it just show PHILIPS www.philips.com/welcome and then it shutdown it self i did do the reset button but nothing change please help my GO GEAR IS SA3245/37 thanks in advance


Hello,

When your GoGear is stuck on the Philips logo, a repair can be made using the Philips Device Manager.

When not having installed this "toolbox" on your computer yet, go to the support site for this player:
http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=SA3245/37&slg=en&scy=US
Download the Device/Firmware manager and run the toolbox.

When needing more help, just add a comment in this thread.

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Did you try pressing the reset button on the bottom of the player next to the hold switch?

Mar 06, 2009 | Philips GoGear SA3245/37 Digital Media...

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Help me please


If your mp3 player is an SA178, then you can't. If it is a Philips Go Gear that does support video, then you have to run the video through the Philips Media Converter that came with the installation CD first, which is also available from Philips website. Start --> All Programs --> Philips Media Converter inside the Media Converter --> Add Files - find file (if the file does not appaear, run the video file through the Rive Flv Encoder, changing the "Output" extension to .avi) --> Convert to Device (with the Go Gear plugged in)
Good luck.
-Tha Mp3 Doctor

Aug 20, 2008 | Philips GoGear SA178 MP3 Player

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