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Ricoh Cl4000DN- Reset Consumable Counters/Chip ID History

How can I access the Service Technician Menu to reset/clear the consumable counters and toner ID (smart chip) history?

Any help appreciated.

Thank you for your time.


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  • Anonymous Jan 12, 2009

    Under service menu when reset, and back to regular mode it still shows the number of pages printed anyway. Is there a way to reset the main page counter back to 0?



1 Answer

To Enter Service Mode:
Hold down the Online and Escape buttons while turning on the power. Hold down buttons till "Please Wait" comes up. It will start in Service Mode.

Go to Engine, then Data Log, then PM Counter Reset, then the counter that needs resetting.


Posted on Nov 04, 2008


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Posted on Jan 02, 2017


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