Question about Panasonic KX-T7565 Corded Telephone

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I puchased one kx t 7565 x ph for my panasonic epbx it is not working what can i do i verified the epbx box one line the voltage is low

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Let me see. A 7565 is an analog system phone, it requires 2 pairs to operate, and you'll see 24 volts on the inner pair and about 13 volts on the outer or data pair. You can plug the phone directly into the KSU jack, making sure you have a 4-pin base cord. Outside of that, I have no idea what "low voltage" is.

Carl

Posted on Mar 31, 2011

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I am sorry but I think that this fault seems beyond your limit but for a trial you can take a test.
In the front end of the unit where the telphone line comes in check the line detect sections , the opto couplers and the switching transistors , see for visible damage, check if the line voltage is high or is short with a low resulting in a dial tone loss.
Now check the sections of the adapter, the input voltage to the phone, has the voltage regulator shorted, if so check to see if the transistor, zener combination can be changed.
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If you have to eat the system, I'd suggest butter, salt and pepper LOL

Seriously, what happens when you plug a regular phone directly into the outside lines? Or, better yet, plug a regular phone into jack 01 and TURN OFF THE POWER on the phone sytsem.
Now you have a phone wired to the outside line. If you can hear on those, then you may have a line current issue, or something else. If you can't, the telco is obligated to give you a line you can hear on. If they can't deliver, try an alternative like Vonage.

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The user manual (or Operations (OM) Manual) is more specific to the box you have, so try to find the part number and post back.

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Both require you to be in SYSTEM programming which is usually done from the phone connected to Jack 01 (ext 101). A TD can also be programmed from the MANAGER's set.

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