Question about Canon Pixma MP500 All-In-One InkJet Printer

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Printing problem Hi When I try to print from either the lower cassette or the top paper feed the paper is getting chewed up? I have tried the maintenance of the roller as described in the manual. Nothing has helped???? Any suggestions??Thanks Sharina

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I had to open the side of the printer by taking out the only screw you could see on the top and then another one you can see when you open the front cover that helps unhook the side wall of the printer. A piece of paper was stuck in there and once I removed it and put the printer back together it worked perfectly.

Posted on Aug 05, 2008

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Follow the steps:
•1
Turn on the printer and press the Paper Feed switch until the Auto Sheet Feeder indicator light turns on.
•2
Pull up on the paper sheet feeder on the top and back of the printer and slide out the paper support.
•3
Take a stack of no more than 10 pieces of photo paper and flatten the corners, if they are curled. Curled corners may cause jams within the printer.
•4
Place the paper in the paper sheet feeder with the printable side of the paper facing up. The printable side of photo paper is the shiny or whiter side of the paper.
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Print your documents as needed.

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Switch on the printer and press the Paper Feed switch until the Cassette indicator light turns on.
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Pull on the cassette on the bottom of the printer to slide it out of the printer.
•3
Flatten the corners of a stack of no more than 10 sheets of photo paper if the corners are curled. The paper may become jammed in the printer if the corners are curled.
•4
Place the stack of paper in the cassette so the paper is touching the right side and the printing side of the paper is facing down. Adjust the plastic paper guides so they touch the paper. The paper stack guides help facilitate the paper moving into the printer.
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Slide the cassette back into the bottom of the printer. The printer is ready for printing.

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Hope this helps
Thanks J

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