Question about HP Officejet Pro L7680 All-In-One Printer

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My printer has problem with paper jam and I do not know how to solve the problem.

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Most of the time for a paper jam, there is a QUEUE of papers waiting to be printed. Take out the usb cable via the back of the computer {the one that connects to the printer} go into the control panel, look for printers, double click on that, find the printer, it should say {working offline} right click that, choose the uninstall/delete opts. turn off the printer. reboot the machine, wait until it boots all the way up. take the printer, turn it on, then plug back in the usb cable to the back of the machine. if it is windows either xp/ vista it will auto find the usb cable and install automatically. you can then go back to the control panel, printers and it should be listed in the directory. try to right click go to properties of the printer and do a TEST PRINT, should print out. get more help

http://h30434.www3.hp.com/t5/Other-printing-questions/Paper-Jam-Error/m-p/305772#M20513

Posted on Mar 31, 2011

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HI,

it seem there was still left paper in yur printer
please open again the cover and look very carefully for the paper
even how small it is it will still cause a paper jam.

after that turn off your printer and try to open it again.

any changes happen let me know.

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You may have to copy and paste the link into your browser.
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