Go to the following link. At least this is where I found the latest driver for Mac OSX 10.5+ http://www.ricoh-usa.com/downloads/downloads.asp?tsn=Ricoh-USA&path=http://support.ricoh.com/bb/html/dr_ut_e/rc2/model/c30e/c30een.htm
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- Load the cardstock paper in the paper tray and make sure the fences are snug but not too tight.
- Press Menu.
- Scroll down to find Paper Input and select it.
- Select Paper Type.
- Select Tray 1.
- Scroll to find "cardstock" on the list and select it.
You'll also have to set your print driver for cardstock or auto select, because if the print driver shows plain paper and the printer shows cardstock paper, you'll get a mismatch error.
Fuser hot belt has wear lines transfering to the page
Black pcu needs to be replaced
Transfer unit is not being cleaned properly and needs to be replaced.
Remove each of these assy and inspect them for wear or lines that corespond to the lines on your prints.
You must have a "special paper" size set in the tray other than "plain", or perhaps the wrong size, so the printer needs you to override the setting. Check the settings. You can find out how on pages 24, 25 of the "operating guide". Go to the following web page to download it -just select your model from the drop down list:
Disconnect the printer or at least be sure it is turned off.
I'd do both and reinstall the CD software program that came with
the printer. When the software program asks you to connect the
printer to the USB port, do so and it should again work properly.
Hope this helps. Bud
should have a menu option for clearing errors. or just restarting the printer.. to find out what the error is call ricoh support.. typically if you have a printer like this, you have a service contract with company that handles the repairs and maintainace.