Dyson DC28 Animal Bagless Upright Vacuum Logo

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Posted on Mar 31, 2011

Pet hair gets clogged bottom corner where hose goes up very hard to get out blocks air ways and dirt from going into dyson

5 Related Answers

A

Anonymous

  • Posted on Sep 08, 2008

SOURCE: Dyson DC17 blockage

You need to "click" off the cone part it fits tight but a little pressure will pull it (no screws holding it) off revealing more screws under. The you should be able make this apart pretty easy. Top tip :- When it's in pieces put the parts in the dish washer to get all the grim off! Don't forget to remove the black gasket it doesn't like water so much :) Good luck

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Rebie

  • 1 Answer
  • Posted on Apr 13, 2008

SOURCE: Dyson Dc-17 Animal Doesn't ****

I had the same problem and today I finally called Dyson. They were very helpful. I disconnected the hose from the handle using the red release button. If you hold the handle up to the light and can't see light on the other side, there is a blockage. A wire coat hanger worked great to dislodge our blockage and it's working perfectly again!

Anonymous

  • 566 Answers
  • Posted on Oct 31, 2008

SOURCE: clogged filter

hi if you turn vac over and look at the cover that hides the brush roller and remove the cover ? it is held by nylon twist 45 degree left type screws ? then you may find the brush housing clogged as well as the channel flow tube below the brush ? lift brush out and release from belt to enable to clean of hairs/carpet strands etc ? then reassemble next remove the clear canister and clean you will then see the cone/air filter ? it has hundreds of holes that get clogged due to vacuum created in cyl use a small implement and poke every hole clear ? if these are clogged vacuum remains in operative resulting in no vac at pickup head/brush beater roller assume you have replaced the disposable filters? hope this helps not an uncommon/fault and easy remedy

Anonymous

  • 3 Answers
  • Posted on Apr 03, 2009

SOURCE: Dyson D15 Animal is clogged, both in hose and in bottom

take pipe off and push a bamboo or somthing simular down hose

Anonymous

  • 1 Answer
  • Posted on Oct 02, 2009

SOURCE: 8 holes in root cyclone are clogged

There is no real solution other than to call Dyson provided still under warranty.

IMHO, DC17 Animal has a flawed design with the sealed canister (at least as purchased in December 2006 purpotedly has been corrected at this time).

The rubber gasket (where you close the bin at the bottom) is so delicate, that even the routine maintenance of emptying the bin can dislodge it (or even crimp it) so that debris (carpet lint, pet hair, etc) enters the cyclone itself eventually clogging it.

After going throught their recommended solution on their web site without fixing the problem, it was a typical customer service experience on calling. But with persistence in explaining their faulty design to them (particularly with regard to the fact that it's caused by routine maintenance), they'll break down and send you a new cylone unit at no charge - from there on out ensure that the thing is sealed after emptying or performing normal maintenance.

Although the original question is somewhat dated, hopefully this will save others some aggravation in dealing with the problem.

A grumpy old guy who simply insists that companies put service/care back into the customer service/care hotlines....


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Dyson dc17 clogging hose near brush, no dirt going into cyclone canister.

all battery vacs work on the same principle
so you have to clean out the hose behind the brush right up to the canister.
Hoover air stick has the same problem so they changed the head so that a removable section can be taken out the hose pulled up and a bottle brush can be used to clean out the hose to the canister and behind the brush
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My Dyson Animal vacuum smells horribly of dog. It's worse than my dog has ever smelled - even at his worst. How do I take apart the Animal to clean it properly? Can I use a weak water/Chlorox solution...

hi Donna.
Complete removal of pet hair from the home is a quandary many pet owners face. The Dyson Animal series vacuums use centrifugal force to remove animal hair from carpets, floors, curtains and upholstery. The high-powered vacuum is bagless, allowing you to extract pet hair from surfaces without worrying about running out of vacuum bags. As your Dyson Animal vacuum is exposed to pet hair and dander, a smell can develop. Similar to other small appliances, a vacuum needs periodic cleaning to keep it looking and smelling clean. When you use basic cleaning and deodorizing techniques, you can get the smell out of your Dyson Animal vacuum.

Step 1

Remove the bagless receptacle for pet hair according to the directions provided for your Dyson Animal vacuum. Hold the receptacle upside down inside a trash bag and tap the bottom to remove pet hair and dirt.

Step 2


Mix 1/2 tsp. of dishwashing detergent with 1/2 gallon of warm water in a bucket. Dip a clean cloth into the soap solution and wring it out.

Step 3

Wash the inside and outside of the receptacle with the cloth to remove dirt and dander that cause odor. Rinse the receptacle with a cloth dampened with water. Dry it thoroughly with another cloth.

Step 4

Remove the HEPA filter from your Dyson Animal vacuum. Pick visible clumps of pet hair off the filter and discard them. Flush the filter with cool water to wash out dirt and hair. Rinse the filter until the water runs clean. Gently squeeze the filter and allow it to air-dry for up to 12 hours to ensure it dries completely.

Step 5

Moisten a cloth with undiluted vinegar. Wipe off the exterior of the vacuum with the vinegar. Deodorize the receptacle and interior areas, where the bagless receptacle and filter go, by wiping them with the vinegar-moistened cloth. Dry the vacuum with a clean cloth.

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Place two drops of vanilla extract on a cotton ball. Drop the cotton ball into the receptacle before securing it to the vacuum to prevent odor from building up. Vanilla extract is an effective natural odor absorber.

hope this helps you out.
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Round filter keeps clogging and nothing gets thru to the canister

I was having this same problem with my Dyson, and then I realized that mine was caused by the rubber gasket inside the canister being too high. It somehow was pushed up allowing everything to go up into the “cyclones” and then on through to the filter. This probably happened when I separated the clear part of the canister and balanced the inside part on the floor. To solve this pull the rubber gasket down as far as it will go, on mine the grey plastic dips in about 1/8th of an inch above where this gasket should be located, and there should be no gap between the bottom of this gasket and the bottom of the canister. Also I used my old vacuum to clean out the inside of the cyclone as this was full of pet hair. The filter continued to catch the remaining pet hair that was inside the cyclone that my old vacuum could get to. This took about two or three “vacuum session” before it all cleared through and no more hair was collecting on the filter. I now always make sure that the gasket is all the way down as this same situation can also lead the cyclones becoming completely clogged, and destroying the vacuum. Hope this helps!
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Dyson Animal, lost suction and bypass valve seems to be loose

Dear terrygivens, 2-17-2009 4:12am EST (USA)

Most suction problems are caused by a clog from picking up something you probably didn't see or if you have pets an accumulation of pet hairs!

To clear it out take a metal coat hanger and unbend it til it's straight, then bend the end and tape it so when you push it through to unclog your vac it doesn't rip the hose.

Push the coat hanger in from the bottom brush area through the opening where the suction is. Also push it in and out anywhere else you can......You'll probably find something clogged....keep working it til it loosens and intermittently turn on the suction.

If you have a second vac with a hose, use that hose for suction on the clogged vac!

This should do it!
jack
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Dyson blowing top of cyclone air release valve.

It sounds like the same problem I was having. I had loss of suction through he hose then all of the air was coming out through the vent/valve on top of canister. If you are looking at your dyson from the back, look at the bottom. You will see a purple plastic tab on the bottom left. That allows you to remove the plastic u-shaped hose that goes from the hose to the bottom of the dyson. I just removed that and found it was completley blocked. I removed it and the dyson has no loss of suction orair through top valve/vent. I hope this helps. I never post but i'm just excited that I got my dyson working perfectly again.
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