Question about HP Officejet 6500 Wireless All-in-One InkJet Printer

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Printer has an error of Ox61011beb What does this mean and how do I fix

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Hello,

first, perform a reset on the printer; Disconnect the power cord from the product. Wait for 20 seconds. Press and hold # and 3 while reconnecting the power cord. When the product turns on, release both buttons. Try printing again.

Or, Turn of the printer, remove the cartridge, fix it back into the printer and turn it back on.

If that doesn't clear the error, the you will have to install HP diagnostic tool software on your computer and run the program. The software will detect what's wrong with your printer and will point you to the right direction of fixing the problem.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02554863&lc=en&dlc=en&cc=us&site=null&key=null&product=3795406

Let me know if you still need help......

Good luck.

Posted on Mar 31, 2011

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