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Printer will not print in black. Cartridges all have ink. Model MFC 5490C.N

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Hi there! If the test page from pc or the machine test page doesnt show black, what you can do is to clean the printhead. To do that press the Ink button on the control panel and select cleaning press ok then press the up or down arrow key to select Black press ok and press Black Start. After the cleaning process print another test page. Compare the 1st and 2nd test page if it's improving, you may need to do this 3-5 times.
Hope this helps Please rate if it worked Thanks!

Posted on Mar 31, 2011

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Posted on Jan 02, 2017

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Brother mfc printer will not print black ink


Sounds as if the black portion of the printhead has dried or become blocked. I would advise running cleaning cycles from your printer software or the printer itself (should be tucked away in maintenance/ink management).

If this fails to help then unfortunately it is likely to be a mechanical problem with the printer itself. In which case I would recommend getting in touch with Brother themselves for repair/replacement.

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I installed a new black ink cartridge(lc61bk) on a brother mfc-495cw and now nothing is printing.


Check out if you've installed it correctly. Also check out other ink cartridges, are they empty? If yes you won't be able to print anything. However, if all ink cartridges are OK then try to reset the printer or reinstall the drivers. You can find help in MFC 495cw users manual

Feb 27, 2011 | Brother MFC 490cw Color Inkjet...

2 Answers

Printer wont print


Try remove all cartridges then put back it one by one.Make sure the color cartridges are not empty too.The printer need all cartridges not empty to initialized and working.

Nov 25, 2009 | Brother MFC 490cw Color Inkjet...

2 Answers

Printer will not print dut to other color cartige. being empty.


The color cartridges print text that appears black by mixing the three primary colors (cyan, magenta, and yellow) to make composite black. To achieve a realistic black, large quantities of colored ink are used. Because black cartridges use much less ink to create a similar shade of black, they print more pages in black than the color cartridge.
If the color cartridges on the printer are next to empty, you will not be able to get perfect prints at all.

Please have the cartridges replaced to do the printing jobs again.

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2 Answers

Ink well cleaners


There is a design reason why the print heads are changed when you change an ink cartridge is changed. The print head isn't made to be reused and the quality of your print will suffer at some point if you reuse the same print head 6 or 7 times. I would get new cartridges and be happy with the print quality that a new cartridges will bring.

Nov 10, 2008 | Brother MFC-5860CN InkJet Printer

1 Answer

Color not printing


If you are making copies or sending/receiving faxes Press Black Start or Color Start. Make sure your ink cartridges are fresh. Cartridges remain fresh for up to two years if kept in their original packaging, after that the ink may become clogged. Cartridge expiration dates are printed on the package.

Sep 01, 2008 | Brother MFC 210C All-In-One InkJet Printer

1 Answer

Printer not printing


Unfortunately, like most multi cartridge ink jet printers when one ink is empty the printer will cease printing regardless of whether you just want to print in black and white and you have plenty of black ink left. I have heard of people tricking the printer into believing the cartridge is full by placing coloured tape etc in front of the ink sensing device but I am not sure how the Brother senses the ink levels as i have some aftermarket ink cartridges for mine which seem to be completely non-opaque (unlike the originals). The need to have colour cartridges in even if you only ever print with black ink is good news for Brother as the MFC-210c uses a large amount of ink during it's routine cleaning cycles (that you cant stop) and will empty all 3 cartridges in under 6 months without ever printer a single drop of colour ink. Sorry about all the bad news, at least your not alone......

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