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Have bought print perfect 30,000 clip art images, inserted into cd-rom drive, doesn't begin. follow instruc-tions by clicking windows 'start' button, choose run, click 'browse.' there is no 'look in' list with cdsetup, etc., or setup,etc. end of new toy? am not good at all in understanding emailed directions and am dial up, which also presents problems. what happened to the nice phone techs? thanks, ekaumeyer@msn.com

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May be the disc is faulty? or that it is a DVD disc and you are trying to run it in a normal CD-ROM?

Posted on Aug 05, 2008

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Gateway dx4200 09 dvd drive will not eject?


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Unable To Eject DVD From DVD-ROM Drive With The Eject
The DVD-ROM drive will not open to release the DVD when the button is pushed on the drive. RESOLUTION:
  1. Shut down the program that you are installing or running that uses the DVD-ROM drive.
  2. Wait 10 to 15 seconds, and then open the DVD-ROM drive by pushing the eject button on the DVD-ROM drive.
  3. If the DVD-ROM drive door still does not open, do the following:
    • Insert a paper clip or small pointed object into the small hole near the button on the DVD-ROM door.
      Gently push in the paper clip until the DVD-ROM door opens.
    • Remove the CD from the drive.
To prevent the DVD-ROM drive from exhibiting this behavior again, follow these steps:
  1. From the Start menu, point to Settings, and then click Control Panel.
  2. In Control Panel, double-click the System icon.
  3. In the System Properties dialog box, click the Device Manager tab.
  4. On the Device Manager tab, double-click the CD-ROM category.
  5. Double-click Toshiba DVD-ROM.
  6. In the Toshiba DVD-ROM Properties dialog box, click the Settings tab.
  7. On the Settings tab, clear the Auto insertion notification check box, and then click OK.
  8. Click Close.

Dec 03, 2013 | Gateway DX4200-09 PC Desktop

3 Answers

I have cd for norton antivirus 2008 need instructions on how to do it


1. Preparing before you begin
    1-1 Make sure that your computer has the necessary system requirements.

    * Windows XP Home Edition/Professional
    * Windows Vista (32 and 64-bit) Home basic, Home Premium, Ultimate, Business, Starter Edition

    * 300 MHz or higher processor
    * 256MB RAM
    * 180MB of available hard disk space

    1-2 Remove any other antivirus programs that you currently have installed.
    To remove them, click Start > Control Panel > Add or Remove programs. In the list of current installed programs, click other antivirus or firewall programs, and then click Remove.

    1-3 Make sure that you can connect to the Internet, then close that window.

    1-4 Close all open programs on your computer.

2. Installing and activating Norton AntiVirus

2-1 Do one of the following:
If you install from a CD, insert the CD into the CD-ROM drive.
If you downloaded your copy of Norton AntiVirus, double-click the file that you downloaded.

2-2 In the opening panel, click Install Norton AntiVirus.

2-3 Read the License Agreement, type your Product Key if prompted, and then click I Agree.
If you do not accept the License Agreement, you cannot continue the installation.

2-4 In the Installation Options panel, review the options, and then click Next.

2-5 In the Pre-Install Scan panel, click Start Scan.
The scan takes a few minutes.

2-6 In the Installation Confirmation panel, click Next.

2-7 In the Activation panel, wait for the progress bar to stop, and then click Next.

2-8 If the Norton Account panel appears, do one of the following:
* If you currently have a Norton account, complete the Sign in to an existing Norton Account section.
* If you want to create a new Norton Account, complete the Create a Norton Account section.

2-9 Click Next.

2-10 In the Norton AntiVirus Installation Complete panel, review your subscription details, and then click Finish.

2-11 In the Welcome to LiveUpdate panel, click Next to begin checking for the latest product updates.

2-12 On the next LiveUpdate panel, review the list of available updates, and then click Next to begin the updates.
This process takes a few minutes.

2-13 On the final LiveUpdate panel, click Finish.
A system scan begins automatically. When the scan is complete, the Norton AntiVirus main window opens.

Apr 20, 2008 | PC Desktops

Tip

Error code 7


To resolve this issue:
  1. If you are upgrading Windows 98 or Windows Millennium Edition, follow the troubleshooting steps that are described in the following Microsoft Knowledge Base article: 310064 (http://support.microsoft.com/kb/310064/ ) HOW TO: Troubleshoot Windows XP Problems During Installation When You Upgrade from Windows 98 or Windows Me Test to determine if the issue is resolved. If the issue is resolved, do not complete the remaining steps. If the issue is not resolved, go to the next step.
  2. Perform a clean installation of Windows XP:
    1. Insert the Windows XP CD-ROM into your CD-ROM or DVD-ROM drive.
    2. If Windows automatically detects the CD-ROM, click Install Windows to start the Windows XP Setup Wizard. If Windows does not automatically detect the CD-ROM, click Start, click Run, type CD-ROM drive letter:\setup.exe, and then click OK.
    3. Press ENTER.
    4. Click New Installation, and then click Next.
    5. Follow the instructions on your screen.
  3. When you receive the "Press F6 to load SCSI/Raid Drivers" prompt, press F7 to bypass Advanced Configuration and PowerInterface (ACPI) detection.
  4. Finish the installation of Windows XP.

on Mar 16, 2010 | PC Desktops

1 Answer

Can not install windows xp in my system send error code 7


try this one:

To resolve this issue:
  1. If you are upgrading Windows 98 or Windows Millennium Edition, follow the troubleshooting steps that are described in the following Microsoft Knowledge Base article: 310064 (http://support.microsoft.com/kb/310064/ ) HOW TO: Troubleshoot Windows XP Problems During Installation When You Upgrade from Windows 98 or Windows Me Test to determine if the issue is resolved. If the issue is resolved, do not complete the remaining steps. If the issue is not resolved, go to the next step.
  2. Perform a clean installation of Windows XP:
    1. Insert the Windows XP CD-ROM into your CD-ROM or DVD-ROM drive.
    2. If Windows automatically detects the CD-ROM, click Install Windows to start the Windows XP Setup Wizard. If Windows does not automatically detect the CD-ROM, click Start, click Run, type CD-ROM drive letter:\setup.exe, and then click OK.
    3. Press ENTER.
    4. Click New Installation, and then click Next.
    5. Follow the instructions on your screen.
  3. When you receive the "Press F6 to load SCSI/Raid Drivers" prompt, press F7 to bypass Advanced Configuration and PowerInterface (ACPI) detection.
  4. Finish the installation of Windows XP.

Mar 13, 2010 | PC Desktops

1 Answer

My compaq presario 5000 stopped recognizing if I insert a dvd. When I insert a dvd or program into the dvd slot, it is like I have done nothing. I cannot install new programs, etc.


Well follow the below steps to fix the issue..

1)Rightclick on my computer window and click on properties
2)click on device manager if it is vista or click on hardware tab and then click device manager if it is xp..
3)Click on the plus sign beside Cd/DVD Drive and right click on the driver below to the drive..
Click on uninstall and restart the computer....


If this doesn`t fix the issue
Follow the below steps

1) Close all open programs
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders

* HKEY_LOCAL_MACHINE
* SYSTEM
* CurrentControlSet
* Control
* Class
* {4D36E965-E325-11CE-
BFC1-08002BE10318}

4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

* UpperFilters
* LowerFilters
* UpperFilters.bak
* LowerFilters.bak

Give a right click on each of them and say delete and restart the computer...




Regards,
Rakesh Gatu
Dell Sr Resolution Expert

Jan 15, 2010 | Compaq Presario 5000 PC Desktop

2 Answers

Fujitsu Seimens Scenic C600, how do you remove CD Rom


If you press the disk eject button on the front of the CD ROM drive and it doesn't eject the CD. Then try right click on the CD drive icon and then click eject.
If this doesn't work, then straighten a paper clip and insert it into a small hole on the front of the CD drive just below the CD tray and push the paper clip gently and the tray will pop out slightly, then you can grab it and pull the tray out to get access to the CD.

Sep 20, 2009 | Fujitsu Siemens SCENIC C600 PC Desktop

3 Answers

I HAVE A PORTRAIT CD IT SAYS TO INSERT THE CD-ROM


Click on the start menu in the lower left corner of your display.
Click on "My Computer".


5376a8d.gif

A window similar to this one will open and you will see your CD/DVD drive.
1936a80.jpg

If double clicking the drive does not open the CD, right-click the symbol with your mouse and choose "Play" or "Open".

If you have any more questions, just come back here and leave a comment - I'm happy to help.

Sep 16, 2009 | PC Desktops

1 Answer

Brand new computer and i did not install the adobe it came with the computer Vista basic and i get the 1311 error message when i try to run adobe computer 1 day old !


no big problm if u comp is new r old...

When you try to install Adobe Acrobat 6, 7, 8, or 3D on Windows, the installer returns the error message "Error [1311, 1335 or 2350]. Source file not found: [drive name]:\ Adobe Acrobat [version]\data1.cab. Verify that the file exists and that you can access it." If you click Retry, the installer returns the error message "Cannot find the file Adobe Acrobat [version]\data1.cab."
Solution Perform one or more of the following solutions:
Solution 1: Check the Acrobat CD-ROM.

Make sure that the CD-ROM from which you are installing is free of dirt and debris. If necessary, clean the CD-ROM with a soft, lint-free cloth.
Solution 2: Temporarily disable anti-virus software, and then install Acrobat.

For instructions, see the documentation for the anti-virus software or contact the manufacturer.
Solution 3: Extract the compressed installation files, and then install Acrobat.

  1. Right-click the folder and choose Extract All.
  2. Follow the on-screen instructions.
  3. To install Acrobat, double-click the Setup.exe file located in the folder that contains the extracted files.
Solution 4: Uninstall the CD-ROM drive and let Windows redetect it, and then install Acrobat.

  1. Right-click My Computer and choose Properties.
  2. Click the Hardware tab, and then click Device Manager.
  3. Expand the DVD/CD-ROM drives section.
  4. Right-click each device listed under DVD/CD-ROM drives and choose Uninstall. Click OK to confirm.
  5. Close Device Manager and restart the computer.
  6. After Windows redetects the DVD/CD-ROM drive(s), insert the Acrobat CD into the CD-ROM drive and install Acrobat.
Solution 5: Install Acrobat from the desktop.

  1. Insert the Acrobat CD into the CD-ROM drive.
  2. Copy the Acrobat folder from the Acrobat CD to the Desktop.
  3. Double-click setup.exe in the Acrobat folder on the Desktop, and then follow the on-screen instructions to complete installation.
Additional Information Errors 1311, 1335, and 2350 occur when the Acrobat installer is unable to access the necessary files from the CD-ROM drive. These same errors may also occur if antivirus software interferes with an installation or if the installation files are compressed.


thank u sir,, if u feel i helped u, then plz vote/rate me with good marks..thank u!!

Jul 18, 2009 | Dell Inspiron 530s Desktop Computer...

2 Answers

Replacing with harddrive 40GB


Did you simply swap hard drives? "Couldn't find NTLDR" basically means the PC cannot find any version of Windows installed because the boot file is missing. This could be because you have a CD in the drive or the hard drive is missing or broken.


If you put in a new hard drive to replace your older smaller one you need to reinstall Windows on that new 40GB drive or it just won't work. If you have some PC Tech friends they should be able to move the data which is tricky or help you out.

Mar 18, 2009 | Compaq Presario 5000 PC Desktop

1 Answer

MY E DRIVE HAS DISAPPARED FROM MY COMPUTER (LAPTOP) AND I CAN NO LONGER USE THIS - NOT READING WHEN INSERTING DISCS EITHER. LAPTOP IS ACER - AND INFO FROM DEVICE MANAGER REGARDING THE E DRIVE IS AS...


The following worked perfectly in restoring the CD-ROM drive:

The following steps were posted by skidzy on the pcadvisor.co.uk forum:

http://www.pcadvisor.co.uk/forums/index.cfm?action=showthread&threadid=284747&forumid=20

Follow these directions for clearing the Upper/Lower Filters: (might want to print this out)

1. Click on Start --> Run --> and type in 'regedit' followed by the enter key ( if Vista Start search or windows+R )
2. Expand the "HKEY_LOCAL_MACHINE" key (looks like a folder) by double clicking it (or
3. clicking the "+" next to it.)
4. Expand the "SYSTEM" Key
5. Expand the "CurrentControlSet" Key
6. Expand the "Control" Key
7. Expand the "Class" Key
8. Please look for a key containing the following string of letter and numbers:
{4D36E965-E325-11CE-BFC1-08002BE10318}
9. High light this key by left clicking once on it
10. On the right hand side you are looking for "UpperFilters" and "LowerFilters" under the "Name" column, once you find these please delete them by right clicking on them and choosing "delete"
11. Please exit the registry by clicking on the "X" in the top right hand corner of the screen

Reboot your computer.

If in any doubt editing the registry,please create a System Restore point first and also backup your registry.

Dec 18, 2008 | PC Desktops

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