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HP Scanjet G4010 - comes up with "Preparing to install" notification window. Then continually comes up with "Please wait while Windows configures Scan" notification window, with "Gathering Required information" or "Time remaining 'x' seconds" messages in this notification window displaying alternatively for several seconds each over a period of a minute or 2. Then a HP Scanning error notification window is dispalyed saying "An error occurred while communicating with the HP imaging device. ..... - extended error information 4,[(2,7,80040007)]"

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 1121 Answers

SOURCE: How can I get a driver for hp scanjet G4010 for

Try these, i find hp forum:
"
1st of all I installed Windows 7 and allowed Windows 7 to install the scanner drivers automatically before I attempted to install the HP software package.
- to do this, make sure the HP G4010 is powered on and the USB is connected to the PC
- Windows 7 will take over and install the drivers
- you can confirm installation by reviewing the "Imaging devices" section of Device Manager and you will see 'HP Scanjet G4010' and driver version 9.0.0.0 from Hewlett-Packard 4/10/2007, the device status should say 'The device is working properly.'
Very basic scanning should be possible even before the complete HP software package is loaded.
Next, retrieve the latest software from HP as below:
.... setup_full_G4000.exe (198,016 kb) ....
Save to your drive, then Right click, choose properties, click tab for 'Compatibility'

Click 'Change settings for all users'
Place checkmark in box next to 'Run this program in compatibility mode for:' and then from drop-down choose, Windows Vista (Service Pack 2), click 'Apply', then OK, OK to close all windows.

Now start the installation by "Double clicking" to run install, be patient, it may take a while to begin!
Also, watch the task bar as UAC message box mentioned above may appear behind the active window!
At the UAC message click 'Yes'

Follow on-screen instructions as usual. I used the default install except as noted below . . .
(Personally, I choose the advanced installation so I could uncheck the "HP Photosmart Essential 1.12" since I prefer to use alternate software for this purpose. It should not matter whether you choose to install or not.)
Once installed, open "HP Solution Center"; go to "Help" then click "Check for updates"

Mine prompted for "Latest Version of HP Update, Version 5.2" ... This update has opt-in/out feature for individual updates, Win 7 compatibility, and minor bug fixes.

Click next to download and install. When you get the 'Installation succeeded message, click Finish"

Posted on Jan 14, 2010

  • 54 Answers

SOURCE: Windows XP Pro Service Pack 2.0 not recognizing HP Scanjet 2300c

Check the cable and go to HP site and get the latest drivers

Posted on Mar 16, 2009

mohanchennai
  • 490 Answers

SOURCE: Scanjet 4890 prepared to scan, but will not work

Uninstall the Driver Software, switch off the Computer and reinstall the driver software again. This should work.
S. Mohan

Posted on Oct 12, 2009

  • 10406 Answers

SOURCE: download the G4010 scanjet software for windows xp

From the manufacturer's web-site:

http://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp?prodTypeId=15179&prodSeriesId=3236364

download the device-driver for your Operating System (Windows XP), and install it.

Posted on Jun 11, 2010

pagebor
  • 2785 Answers

SOURCE: hp scanjet g4010 and windows

Plz chk the manufacture website for drivers.if you cant find then you can try by intalling the win vista driver

Posted on Aug 11, 2010

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I want to install my hp scanjet g4010 on ubuntu 11.04


you need a driver to do this, you can see this on the cartoon/box of your scanner or go to the nearest service center of HP. thanks

Jun 24, 2011 | HP Scanjet G4010 Flatbed Scanner

1 Answer

My hp scanjet 4010 sacnner cannot scan to pdf, am having xp pro as my os


Make sure that the driver for your printer has been installed. There is a CD that comes with this scanner. Make sure to use that and install all necessary software.

May 04, 2011 | HP Scanjet G4010 Flatbed Scanner

1 Answer

Hi: I have a 'all in one' HP C6280, and a HP scanjet 4010. They don't want to co-operate. Now I find that I really need to use the G4010. (I had just stopped using it). At first I thought I should...


Go to the Device manager and delete ( not only uninstall ) driver for G4010 .
Now unplug unit . Go to Controm Pannel \ programs and delete the software . You can also and preferably use a cleaning tool such as Revo Uninstaller .
Reboot but do not connect scanner yet . Reinstall software driver .
Reboot and wait for OS to be settled .
Connect your scanner and wait for confirmation of successfull operation It should work now , presuming you haven't changed your OS since before .
Regards .

Dec 29, 2010 | HP Scanjet G4010 Flatbed Scanner

1 Answer

Hp scanjet g4010 and windows 7 professional drivers


Plz chk the manufacture website for drivers.if you cant find then you can try by intalling the win vista driver

Aug 11, 2010 | HP Scanjet G4010 Flatbed Scanner

2 Answers

How can I get a driver for hp scanjet G4010 for vindows 7


Try these, i find hp forum:
"
1st of all I installed Windows 7 and allowed Windows 7 to install the scanner drivers automatically before I attempted to install the HP software package.
- to do this, make sure the HP G4010 is powered on and the USB is connected to the PC
- Windows 7 will take over and install the drivers
- you can confirm installation by reviewing the "Imaging devices" section of Device Manager and you will see 'HP Scanjet G4010' and driver version 9.0.0.0 from Hewlett-Packard 4/10/2007, the device status should say 'The device is working properly.'
Very basic scanning should be possible even before the complete HP software package is loaded.
Next, retrieve the latest software from HP as below:
.... setup_full_G4000.exe (198,016 kb) ....
Save to your drive, then Right click, choose properties, click tab for 'Compatibility'

Click 'Change settings for all users'
Place checkmark in box next to 'Run this program in compatibility mode for:' and then from drop-down choose, Windows Vista (Service Pack 2), click 'Apply', then OK, OK to close all windows.

Now start the installation by "Double clicking" to run install, be patient, it may take a while to begin!
Also, watch the task bar as UAC message box mentioned above may appear behind the active window!
At the UAC message click 'Yes'

Follow on-screen instructions as usual. I used the default install except as noted below . . .
(Personally, I choose the advanced installation so I could uncheck the "HP Photosmart Essential 1.12" since I prefer to use alternate software for this purpose. It should not matter whether you choose to install or not.)
Once installed, open "HP Solution Center"; go to "Help" then click "Check for updates"

Mine prompted for "Latest Version of HP Update, Version 5.2" ... This update has opt-in/out feature for individual updates, Win 7 compatibility, and minor bug fixes.

Click next to download and install. When you get the 'Installation succeeded message, click Finish"

Jan 14, 2010 | HP Scanjet G4010 Flatbed Scanner

2 Answers

I am trying to install HP Scanjet G4010 device driver it gives me 3124 and 3127 errors, I have no idea what to do.


Follow this link to automatically scan your system's install status for your scanner...

http://www.hp.com/cpso-support-new/scanjetcheck/launcher.html

Be sure to use this link through Internet Explorer, and not Firefox or any other browser.

Hope it helps!

-AD

Dec 07, 2009 | HP Scanjet G4010 Flatbed Scanner

1 Answer

Error message


hello..... try to remove the scanner driver located at ad and remove program.....how to do this?
go to start din control panel and click the words( ad and remove program) click it and you can see the other window appear name currently install files look bellow the currently install files and you can see the scanner driver high light it and click uninstall..restart you pc to take effect..and install it again...after all if no changes
reformat your pc using os/operating system cd.. and install the scanner driver again.. thank you hope i cant help you... have a good day!!!!!!!!!!!

Jul 06, 2009 | HP Scanjet G4010 Flatbed Scanner

1 Answer

I just pulled it out of the box. Popped in the CD, it gets 3/4 free and says 'you need to unistall the program... it will work but you won't have the full benefits of the program.' I then reboot, it


The drivers are here >
http://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp?lang=en&cc=us&prodTypeId=15179&prodSeriesId=3236364&submit.y=5&submit.x=2&lang=en&cc=us

May 09, 2009 | HP Scanjet G4010 Flatbed Scanner

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