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Several times in the last week the screen went completely green Voice was OK. Unplugged, waited 1/2 hr replugged , all OK Today screen is totally black-no sound Above didn't help

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  • Olevia Master
  • 5,138 Answers

What is the model number printed on back of TV?

Posted on Mar 31, 2011

  • 2 more comments 
  • hdickson21 Mar 31, 2011

    Slight change in symptoms
    No picture , sound OK
    Model #537-B11.

  • ladywinn
    ladywinn Apr 02, 2011

    Problem could be in the SSB/signal board causing no picture.
    Encompass Parts 1-800-638-3328
    PTS this company rebuilts boards 1-800-844-7871
    If you know how to solder ,then resolder the Signal Board its the one that has Cable connector on it.

  • ladywinn
    ladywinn Apr 02, 2011

    Sometimes Poor solder connections will cause problems .

  • hdickson21 Apr 02, 2011

    thanks ladywinn for the info. I'll check pricing and probably give it a shot

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