Question about AVAST Software Avast Free Antivirus
A virus can make life very difficult and confuse the heck out of you. What I recommend is to download the free version of Malwarebytes first here;
Click on "download free version" and allow to run. Click on "next , "allow", "continue", etc., until finished. You will either be prompted to restart or, it will run a quick scan right away. If it does not run the free scan immediately then restart. When the system comes back up, it will either then perform the quick scan or, click on your "Malwarebytes" icon and, in the screen that appears, click on and run "quick scan" When finished it will ask to make necessary repairs, allow this. Later you will want to run the full scan but we will get to that.
You can download a free version of software here;
Scroll down to Free anti virus "green" download box and click on it. Click , next, allow, continue, etc., until download is finished. You will then be instructed to restart or run a scan. Follow recommended proceedures. When all is doine, you will want to adjust your settings to suit your needs, such as: daily scan, weekly scan, etc. I recommend a daily scan scheduled to run at a time when you are away from computer.
OK. At your earliest convienience, I would double click on the Malwarebytes icon and run a full scan. This will take a few hours but, is necessary. at the end let it make necessary repairs.
Posted on Mar 31, 2011
Try booting into safe mode with networking (press F8 just after the bios prompt screen goes away). If the virus still loads, you may need to press Ctrl + Alt + Del and kill processes that shouldn't be running.
Once you get a usable environment, download hyjackthis and remove any startup entries that you donn't need (be careful, you can break stuff if you don't know what you're doing). http://www.trendmicro.com/ftp/products/hijackthis/HijackThis.exe
Then download and update malwarebytes and run a full system scan: http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?part=dl-10804572&subj=dl&tag=button
Then try running a full antivirus scan if your AV program will run in safe mode. I'd also recommend running a Live disc from another antivirus vender (you can get a list of the major ones at: http://www.askvg.com/download-free-bootable-rescue-cds-from-kaspersky-bitdefender-avira-f-secure-and-others/ ).
After the virus scans reboot to regular windows and run registry cleaner programs like ccleaner: http://www.piriform.com/ccleaner
That should get a lot of the common viruses out there. Unfortunately the only way to make sure you get them all is to wipe the drive and reinstall windows.
Please leave feedback if you found this helpful. Thanks.
Posted on Mar 31, 2011
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Posted on Jan 02, 2017
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