I have a mfc-240c copy and fax machine. I replaced the black cartridge and it worked for a couple of copies. It now reads no cartridge and cartridge Cyan is empty. I only want to copy in black. The machine will not run. What can I do?
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Ensure that the new telephone is plug correctly into the fax machine the. Phone line belong in the "line" socket. Telephone/answering machine belong in the phone socket. Does the telephoe answering machine work ok without the fax. does fax work with out answering machine
Is sounds like your exposure lamp is not coming on, put an original in the machine and make a copy, if you look where the original is coming out, you should be able to see a light illuminatig the original so the scanner can read the image. If this lamp is not coming on you will get a very dark to black image.
If it is just locked up is may be as easy as this. Turn off and unplug the machine for a couple of minutes, reconnect and power up the machine, make a copy. as the machins uses the same parts to copy you should see the result of your efforts.
If the copy look good, try a test fax to someone, and call them for confirmation.
If this doesn't fix the problem, then I suspect the exposure lamp unit has failed.
Problem is ambiguious but print out a report from your machine and if it comes out black, it is likey a toner cartridge problem. But if its OK make sure your scanner lamp comes on when reading the original
How is the copy when you try to just make a copy of something? If it copies good, then it might be the senders machine.
If when you make a copy, and the copy is blurred, then it is probably your ribbon/ink cartridge.
If it is the cartridge, just replace the cartridge, and you should be good to go.
Hope this solves your problem. Good luck. Mac =)