Question about Apple iPod MA446LL/A MP3 Player

1 Answer

Ipod When I plug my Ipod to the computer, it doesn't recognize Ipod & a balloon says "Power surge on hub port- A USB device has exceeded the power limits of it's hub port. For assistance in solving this problem, click this message." I click it and it shows how to reset the port, but no help on the Ipod problem. My brother has a Ipod Nano, uses the same USB port,same Ipod cable,same computer, and he doesn't have this problem.

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  • dinomug27 Aug 14, 2008

    my ipod abraptly stopped and now its showing a blunk screen.actualy when i try fix its cable on the computer,there is totally nothing.what is the solution??

  • Tim Babcock
    Tim Babcock May 11, 2010

    Do you have a usb hub that the Ipod is connecting to?



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  • 3 Answers

I think you have a sort in your ipod.
I will say a bad battery will cause this.
You have to open it and see if you make it to work without the battery.

Posted on Aug 17, 2008

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My computer nor itunes will detect my ipod. Whay can i do?


HiTerry
\
First, make sure your iPod is fully charged and then toggle the Hold switch on and off.
Reset, Retry, Restart, Reinstall, Restore
Go through the 5 R's of iPod troubleshooting, which will often solve your issue. If you're still experiencing the issue after going through each of the steps, then continue for more suggestions.
To determine if your iPod syncs via USB or FireWire, check the table in the Additional Information section below.
Tip: If you are using Windows XP and have recently installed a Service Pack, check the Device Manager. Click the Start menu and click Run. Type "devmgmt.msc" and click OK. If no devices appear in the Windows Device Manager, go here.
Still can't see your iPod?
Several things could keep iPod from appearing in iTunes or Windows Explorer. The most likely causes are listed below-you'll find information for both USB and FireWire (IEEE 1394) iPod connections. Check each one starting from the top of the list to see if that is what's keeping iPod from appearing.
Make sure your computer meets the iPod system requirements
Make sure that your computer meets the system requirements to use iPod with Windows.
If your iPod displays an exclamation point folder or sad iPod icon
If your iPod displays a folder with an exclamation point icon or a sad (unhappy) iPod icon on its screen, or if your iPod doesn't appear in iTunes or My Computer, follow these instructions to resolve the issue.
Charge the iPod and make sure it is getting power
Your iPod must have enough of a charge for your computer to recognize it. Connect your iPod to its power adapter or to a high-power port on your computer to charge your iPod if the battery is depleted. If your iPod is connected through FireWire but isn't getting power from the FireWire bus, your computer may not recognize it.
Secure the iPod's connections
Make sure that there is nothing physically inside or blocking your computer's USB (or FireWire) port, and that the cable connections to your iPod and computer are secure.
Note: If you're using an iPod shuffle (Second Generation), make sure the iPod is inserted securely in the iPod shuffle Dock.
Restart your computer
Sometimes simply restarting your computer can resolve issues.
Connect iPod to a high-powered USB port
If you're connecting an iPod, iPod mini, or iPod shuffle to your Windows computer, make sure that you're connecting it to a high-power USB 2.0 port on your computer.
If you're connecting the iPod to a Windows laptop computer through USB, connect the laptop to a power outlet before connecting your iPod. Also, see iPod not recognized when connected to Windows laptop over USB to be sure that your USB ports are supplying enough power.
Typically, USB 2.0 high-power ports are located directly on your computer. Try connecting your iPod to another USB port on the computer.
Avoid connecting the iPod to a USB hub. Connect the iPod directly to a USB 2.0 port on the computer. If a hub must be used, make sure the hub is USB 2.0, and that it has its own power supply. Also, make sure the hub is connected to a high-power USB 2.0 port on your computer.
If the issue persists, try disconnecting other USB devices from the computer such as printers, cameras, scanners, external hard drives, and USB hubs to determine if there is a conflict in the USB chain.
Check whether your iPod's cable functions properly
Make sure that you are using the cable that came with your iPod. Some third-party cables may not work properly with iPod.
Make sure that nothing is in or blocking your computer's USB or FireWire port.
Check the connections to make sure that the cable is completely plugged in.
Try another known-good FireWire or USB through Dock Connector cable if available.
If swapping out your old cable for another resolves the issue, then your original cable should be replaced.
Place the iPod into Disk Mode
Try placing the iPod into disk mode to see if it is recognized by iTunes, or My Computer.
Check which format iPod is in
iTunes for Windows only recognizes Windows-formatted iPods. You cannot use a Macintosh-formatted iPod with a Windows PC. To learn for which platform your iPod is formatted, follow these instructions.
Check whether your computer's port functions properly
If another FireWire or USB port is available on your computer, try connecting your iPod to it.
If your computer recognizes your iPod after trying a different port, the original port could be faulty.
Note: iPod will not automatically wake up if you connect it to a 4-pin FireWire port. You must press the Select button (the wheel's center button) on the iPod to wake it from sleep.
Check if Windows confuses iPod with network drive
If the drive letter after iPod ("E" in most cases) is mapped to a network drive, both Windows Explorer and iTunes may exhibit strange behavior in relation to the iPod (including preventing iPod from appearing. See "Windows confuses iPod with network drive and may keep iPod from mounting or songs may seem to disappear" for more information.
Your USB or FireWire card isn't recognized by Windows
Make sure that Windows recognizes your USB or FireWire card. Follow these steps to find out if Windows sees your card.
Third-party software may be causing conflicts
Some third-party software (such as security software) may prevent your computer from recognizing your iPod.
Try adjusting the settings of such software, or temporarily disabling it, to see if that resolves the issue.
Also, try booting Windows to Selective Startup mode to disable any third-party startup programs and services, and isolate which software may be causing the issue.
Install or reinstall iTunes
Download and install the latest version of iTunes.
In some cases, you may need to completely uninstall and reinstall iTunes.
Make sure FireWire card is a WHQL-certified IEEE 1394 card
Only certain iPod models sync via FireWire. Refer to the table in the Additional Information section to make sure your iPod can sync via FireWire.
If you have a FireWire (IEEE 1394) card installed in your computer and are using it to connect your iPod, make sure that the card is Windows Hardware Quality Labs (WHQL) certified. If it isn't, your iPod may not be recognized, or you may not be able to send music to the iPod.
If you're not sure about your card's WHQL certification, check the inbox material that came with your FireWire card or contact the card's manufacturer. You can view a list of WHQL-certified cards on the Windows Hardware Compatibility List website. To view this:
Go to the Windows Hardware Compatibility List website.
Click on the link that corresponds with your Windows Operating System to view the compatibility list.
Select your Operating System build, and then from the Product Categories pop-up menu, choose 1394 Controller.
Click the Search Now button.
You can also check the list of recommended FireWire and USB cards that have been tested by Apple with iPod and Windows XP (Apple sells FireWire cards that are compatible with iPod at the Apple Store.).
To rule out an issue with your FireWire card, try connecting a different FireWire device to the card to see if your computer recognizes it.
Check for a conflict in the FireWire chain
Only certain iPod models sync via FireWire. Refer to the table in the Additional Information section to make sure your iPod can sync via FireWire.
Your computer may not recognize your iPod if there's a device conflict in the FireWire chain. To see if this is the case:
Disconnect all devices from your computer's FireWire ports.
Connect your iPod to your computer's FireWire port.
If your computer recognizes your iPod, you should troubleshoot for FireWire device conflicts.
There may be an issue with your computer
If another computer is available, verify that the same issues happen with the other computer. If the other computer recognizes your iPod, you may want to troubleshoot for issues with your original computer.
If after following these steps your computer still doesn't recognize iPod, see the iPod Service website to arrange for service.
Please Take Time To Rate Me
Bud

Apr 01, 2013 | Apple iPod classic 6th Generation Digital...

1 Answer

4th generation i pod not reconizing


Hi james

First, make sure your iPod is fully charged and then toggle the Hold switch on and off.
Reset, Retry, Restart, Reinstall, Restore
Go through the 5 R's of iPod troubleshooting, which will often solve your issue. If you're still experiencing the issue after going through each of the steps, then continue for more suggestions.
To determine if your iPod syncs via USB or FireWire, check the table in the Additional Information section below.
Tip: If you are using Windows XP and have recently installed a Service Pack, check the Device Manager. Click the Start menu and click Run. Type "devmgmt.msc" and click OK. If no devices appear in the Windows Device Manager, go here.
Still can't see your iPod?
Several things could keep iPod from appearing in iTunes or Windows Explorer. The most likely causes are listed below-you'll find information for both USB and FireWire (IEEE 1394) iPod connections. Check each one starting from the top of the list to see if that is what's keeping iPod from appearing.
Make sure your computer meets the iPod system requirements
Make sure that your computer meets the system requirements to use iPod with Windows.
If your iPod displays an exclamation point folder or sad iPod icon
If your iPod displays a folder with an exclamation point icon or a sad (unhappy) iPod icon on its screen, or if your iPod doesn't appear in iTunes or My Computer, follow these instructions to resolve the issue.
Charge the iPod and make sure it is getting power
Your iPod must have enough of a charge for your computer to recognize it. Connect your iPod to its power adapter or to a high-power port on your computer to charge your iPod if the battery is depleted. If your iPod is connected through FireWire but isn't getting power from the FireWire bus, your computer may not recognize it.
Secure the iPod's connections
Make sure that there is nothing physically inside or blocking your computer's USB (or FireWire) port, and that the cable connections to your iPod and computer are secure.
Note: If you're using an iPod shuffle (Second Generation), make sure the iPod is inserted securely in the iPod shuffle Dock.
Restart your computer
Sometimes simply restarting your computer can resolve issues.
Connect iPod to a high-powered USB port
If you're connecting an iPod, iPod mini, or iPod shuffle to your Windows computer, make sure that you're connecting it to a high-power USB 2.0 port on your computer.
If you're connecting the iPod to a Windows laptop computer through USB, connect the laptop to a power outlet before connecting your iPod. Also, see iPod not recognized when connected to Windows laptop over USB to be sure that your USB ports are supplying enough power.
Typically, USB 2.0 high-power ports are located directly on your computer. Try connecting your iPod to another USB port on the computer.
Avoid connecting the iPod to a USB hub. Connect the iPod directly to a USB 2.0 port on the computer. If a hub must be used, make sure the hub is USB 2.0, and that it has its own power supply. Also, make sure the hub is connected to a high-power USB 2.0 port on your computer.
If the issue persists, try disconnecting other USB devices from the computer such as printers, cameras, scanners, external hard drives, and USB hubs to determine if there is a conflict in the USB chain.
Check whether your iPod's cable functions properly
Make sure that you are using the cable that came with your iPod. Some third-party cables may not work properly with iPod.
Make sure that nothing is in or blocking your computer's USB or FireWire port.
Check the connections to make sure that the cable is completely plugged in.
Try another known-good FireWire or USB through Dock Connector cable if available.
If swapping out your old cable for another resolves the issue, then your original cable should be replaced.
Place the iPod into Disk Mode
Try placing the iPod into disk mode to see if it is recognized by iTunes, or My Computer.
Check which format iPod is in
iTunes for Windows only recognizes Windows-formatted iPods. You cannot use a Macintosh-formatted iPod with a Windows PC. To learn for which platform your iPod is formatted, follow these instructions.
Check whether your computer's port functions properly
If another FireWire or USB port is available on your computer, try connecting your iPod to it.
If your computer recognizes your iPod after trying a different port, the original port could be faulty.
Note: iPod will not automatically wake up if you connect it to a 4-pin FireWire port. You must press the Select button (the wheel's center button) on the iPod to wake it from sleep.
Check if Windows confuses iPod with network drive
If the drive letter after iPod ("E" in most cases) is mapped to a network drive, both Windows Explorer and iTunes may exhibit strange behavior in relation to the iPod (including preventing iPod from appearing. See "Windows confuses iPod with network drive and may keep iPod from mounting or songs may seem to disappear" for more information.
Your USB or FireWire card isn't recognized by Windows
Make sure that Windows recognizes your USB or FireWire card. Follow these steps to find out if Windows sees your card.
Third-party software may be causing conflicts
Some third-party software (such as security software) may prevent your computer from recognizing your iPod.
Try adjusting the settings of such software, or temporarily disabling it, to see if that resolves the issue.
Also, try booting Windows to Selective Startup mode to disable any third-party startup programs and services, and isolate which software may be causing the issue.
Install or reinstall iTunes
Download and install the latest version of iTunes.
In some cases, you may need to completely uninstall and reinstall iTunes.
Make sure FireWire card is a WHQL-certified IEEE 1394 card
Only certain iPod models sync via FireWire. Refer to the table in the Additional Information section to make sure your iPod can sync via FireWire.
If you have a FireWire (IEEE 1394) card installed in your computer and are using it to connect your iPod, make sure that the card is Windows Hardware Quality Labs (WHQL) certified. If it isn't, your iPod may not be recognized, or you may not be able to send music to the iPod.
If you're not sure about your card's WHQL certification, check the inbox material that came with your FireWire card or contact the card's manufacturer. You can view a list of WHQL-certified cards on the Windows Hardware Compatibility List website. To view this:
Go to the Windows Hardware Compatibility List website.
Click on the link that corresponds with your Windows Operating System to view the compatibility list.
Select your Operating System build, and then from the Product Categories pop-up menu, choose 1394 Controller.
Click the Search Now button.
You can also check the list of recommended FireWire and USB cards that have been tested by Apple with iPod and Windows XP (Apple sells FireWire cards that are compatible with iPod at the Apple Store.).
To rule out an issue with your FireWire card, try connecting a different FireWire device to the card to see if your computer recognizes it.
Check for a conflict in the FireWire chain
Only certain iPod models sync via FireWire. Refer to the table in the Additional Information section to make sure your iPod can sync via FireWire.
Your computer may not recognize your iPod if there's a device conflict in the FireWire chain. To see if this is the case:
Disconnect all devices from your computer's FireWire ports.
Connect your iPod to your computer's FireWire port.
If your computer recognizes your iPod, you should troubleshoot for FireWire device conflicts.
There may be an issue with your computer
If another computer is available, verify that the same issues happen with the other computer. If the other computer recognizes your iPod, you may want to troubleshoot for issues with your original computer.
Your iPod needs service
If after following these steps your computer still doesn't recognize iPod, see the iPod Service website to arrange for service.
Please Take Time To Rate Me
Bud

Mar 21, 2013 | Apple iPod nano

2 Answers

My ipod doesn't recognize on the computer


Hi daycing...

First, make sure your iPod is fully charged and then toggle the Hold switch on and off.
Reset, Retry, Restart, Reinstall, Restore
Go through the 5 R's of iPod troubleshooting, which will often solve your issue. If you're still experiencing the issue after going through each of the steps, then continue for more suggestions.
To determine if your iPod syncs via USB or FireWire, check the table in the Additional Information section below.
Tip: If you are using Windows XP and have recently installed a Service Pack, check the Device Manager. Click the Start menu and click Run. Type "devmgmt.msc" and click OK. If no devices appear in the Windows Device Manager, go here.
Still can't see your iPod?
Several things could keep iPod from appearing in iTunes or Windows Explorer. The most likely causes are listed below-you'll find information for both USB and FireWire (IEEE 1394) iPod connections. Check each one starting from the top of the list to see if that is what's keeping iPod from appearing.
Make sure your computer meets the iPod system requirements
Make sure that your computer meets the system requirements to use iPod with Windows.
If your iPod displays an exclamation point folder or sad iPod icon
If your iPod displays a folder with an exclamation point icon or a sad (unhappy) iPod icon on its screen, or if your iPod doesn't appear in iTunes or My Computer, follow these instructions to resolve the issue.
Charge the iPod and make sure it is getting power
Your iPod must have enough of a charge for your computer to recognize it. Connect your iPod to its power adapter or to a high-power port on your computer to charge your iPod if the battery is depleted. If your iPod is connected through FireWire but isn't getting power from the FireWire bus, your computer may not recognize it.
Secure the iPod's connections
Make sure that there is nothing physically inside or blocking your computer's USB (or FireWire) port, and that the cable connections to your iPod and computer are secure.
Note: If you're using an iPod shuffle (Second Generation), make sure the iPod is inserted securely in the iPod shuffle Dock.
Restart your computer
Sometimes simply restarting your computer can resolve issues.
Connect iPod to a high-powered USB port
If you're connecting an iPod, iPod mini, or iPod shuffle to your Windows computer, make sure that you're connecting it to a high-power USB 2.0 port on your computer.
If you're connecting the iPod to a Windows laptop computer through USB, connect the laptop to a power outlet before connecting your iPod. Also, see iPod not recognized when connected to Windows laptop over USB to be sure that your USB ports are supplying enough power.
Typically, USB 2.0 high-power ports are located directly on your computer. Try connecting your iPod to another USB port on the computer.
Avoid connecting the iPod to a USB hub. Connect the iPod directly to a USB 2.0 port on the computer. If a hub must be used, make sure the hub is USB 2.0, and that it has its own power supply. Also, make sure the hub is connected to a high-power USB 2.0 port on your computer.
If the issue persists, try disconnecting other USB devices from the computer such as printers, cameras, scanners, external hard drives, and USB hubs to determine if there is a conflict in the USB chain.
Check whether your iPod's cable functions properly
Make sure that you are using the cable that came with your iPod. Some third-party cables may not work properly with iPod.
Make sure that nothing is in or blocking your computer's USB or FireWire port.
Check the connections to make sure that the cable is completely plugged in.
Try another known-good FireWire or USB through Dock Connector cable if available.
If swapping out your old cable for another resolves the issue, then your original cable should be replaced.
Place the iPod into Disk Mode
Try placing the iPod into disk mode to see if it is recognized by iTunes, or My Computer.
Check which format iPod is in
iTunes for Windows only recognizes Windows-formatted iPods. You cannot use a Macintosh-formatted iPod with a Windows PC. To learn for which platform your iPod is formatted, follow these instructions.
Check whether your computer's port functions properly
If another FireWire or USB port is available on your computer, try connecting your iPod to it.
If your computer recognizes your iPod after trying a different port, the original port could be faulty.
Note: iPod will not automatically wake up if you connect it to a 4-pin FireWire port. You must press the Select button (the wheel's center button) on the iPod to wake it from sleep.
Check if Windows confuses iPod with network drive
If the drive letter after iPod ("E" in most cases) is mapped to a network drive, both Windows Explorer and iTunes may exhibit strange behavior in relation to the iPod (including preventing iPod from appearing. See "Windows confuses iPod with network drive and may keep iPod from mounting or songs may seem to disappear" for more information.
Your USB or FireWire card isn't recognized by Windows
Make sure that Windows recognizes your USB or FireWire card. Follow these steps to find out if Windows sees your card.
Third-party software may be causing conflicts
Some third-party software (such as security software) may prevent your computer from recognizing your iPod.
Try adjusting the settings of such software, or temporarily disabling it, to see if that resolves the issue.
Also, try booting Windows to Selective Startup mode to disable any third-party startup programs and services, and isolate which software may be causing the issue.
Install or reinstall iTunes
Download and install the latest version of iTunes.
In some cases, you may need to completely uninstall and reinstall iTunes.
Make sure FireWire card is a WHQL-certified IEEE 1394 card
Only certain iPod models sync via FireWire. Refer to the table in the Additional Information section to make sure your iPod can sync via FireWire.
If you have a FireWire (IEEE 1394) card installed in your computer and are using it to connect your iPod, make sure that the card is Windows Hardware Quality Labs (WHQL) certified. If it isn't, your iPod may not be recognized, or you may not be able to send music to the iPod.
If you're not sure about your card's WHQL certification, check the inbox material that came with your FireWire card or contact the card's manufacturer. You can view a list of WHQL-certified cards on the Windows Hardware Compatibility List website. To view this:
Go to the Windows Hardware Compatibility List website.
Click on the link that corresponds with your Windows Operating System to view the compatibility list.
Select your Operating System build, and then from the Product Categories pop-up menu, choose 1394 Controller.
Click the Search Now button.
You can also check the list of recommended FireWire and USB cards that have been tested by Apple with iPod and Windows XP (Apple sells FireWire cards that are compatible with iPod at the Apple Store.).
To rule out an issue with your FireWire card, try connecting a different FireWire device to the card to see if your computer recognizes it.
Check for a conflict in the FireWire chain
Only certain iPod models sync via FireWire. Refer to the table in the Additional Information section to make sure your iPod can sync via FireWire.
Your computer may not recognize your iPod if there's a device conflict in the FireWire chain. To see if this is the case:
Disconnect all devices from your computer's FireWire ports.
Connect your iPod to your computer's FireWire port.
If your computer recognizes your iPod, you should troubleshoot for FireWire device conflicts.
There may be an issue with your computer
If another computer is available, verify that the same issues happen with the other computer. If the other computer recognizes your iPod, you may want to troubleshoot for issues with your original computer.
Your iPod needs service
If after following these steps your computer still doesn't recognize iPod, see the iPod Service website to arrange for service.
Please Rate Me

Jul 09, 2011 | Apple iPod nano

1 Answer

Don't detect when i connect to computer


First, make sure your iPod is fully charged and then toggle the Hold switch on and off.
Reset, Retry, Restart, Reinstall, Restore
Go through the 5 R's of iPod troubleshooting, which will often solve your issue. If you're still experiencing the issue after going through each of the steps, then continue for more suggestions.
To determine if your iPod syncs via USB or FireWire, check the table in the Additional Information section below.
Tip: If you are using Windows XP and have recently installed a Service Pack, check the Device Manager. Click the Start menu and click Run. Type “devmgmt.msc” and click OK. If no devices appear in the Windows Device Manager, go here.
Still can't see your iPod?
Several things could keep iPod from appearing in iTunes or Windows Explorer. The most likely causes are listed below—you'll find information for both USB and FireWire (IEEE 1394) iPod connections. Check each one starting from the top of the list to see if that is what's keeping iPod from appearing.
Make sure your computer meets the iPod system requirements
Make sure that your computer meets the system requirements to use iPod with Windows.
If your iPod displays an exclamation point folder or sad iPod icon
If your iPod displays a folder with an exclamation point icon or a sad (unhappy) iPod icon on its screen, or if your iPod doesn't appear in iTunes or My Computer, follow these instructions to resolve the issue.
Charge the iPod and make sure it is getting power
Your iPod must have enough of a charge for your computer to recognize it. Connect your iPod to its power adapter or to a high-power port on your computer to charge your iPod if the battery is depleted. If your iPod is connected through FireWire but isn't getting power from the FireWire bus, your computer may not recognize it.
Secure the iPod's connections
Make sure that there is nothing physically inside or blocking your computer's USB (or FireWire) port, and that the cable connections to your iPod and computer are secure.
Note: If you're using an iPod shuffle (Second Generation), make sure the iPod is inserted securely in the iPod shuffle Dock.
Restart your computer
Sometimes simply restarting your computer can resolve issues.
Connect iPod to a high-powered USB port
If you're connecting an iPod, iPod mini, or iPod shuffle to your Windows computer, make sure that you're connecting it to a high-power USB 2.0 port on your computer.
If you're connecting the iPod to a Windows laptop computer through USB, connect the laptop to a power outlet before connecting your iPod. Also, see iPod not recognized when connected to Windows laptop over USB to be sure that your USB ports are supplying enough power.
Typically, USB 2.0 high-power ports are located directly on your computer. Try connecting your iPod to another USB port on the computer.
Avoid connecting the iPod to a USB hub. Connect the iPod directly to a USB 2.0 port on the computer. If a hub must be used, make sure the hub is USB 2.0, and that it has its own power supply. Also, make sure the hub is connected to a high-power USB 2.0 port on your computer.
If the issue persists, try disconnecting other USB devices from the computer such as printers, cameras, scanners, external hard drives, and USB hubs to determine if there is a conflict in the USB chain.
Check whether your iPod's cable functions properly
Make sure that you are using the cable that came with your iPod. Some third-party cables may not work properly with iPod.
Make sure that nothing is in or blocking your computer's USB or FireWire port.
Check the connections to make sure that the cable is completely plugged in.
Try another known-good FireWire or USB through Dock Connector cable if available.
If swapping out your old cable for another resolves the issue, then your original cable should be replaced.
Place the iPod into Disk Mode
Try placing the iPod into disk mode to see if it is recognized by iTunes, or My Computer.
Check which format iPod is in
iTunes for Windows only recognizes Windows-formatted iPods. You cannot use a Macintosh-formatted iPod with a Windows PC. To learn for which platform your iPod is formatted, follow these instructions.
Check whether your computer's port functions properly
If another FireWire or USB port is available on your computer, try connecting your iPod to it.
If your computer recognizes your iPod after trying a different port, the original port could be faulty.
Note: iPod will not automatically wake up if you connect it to a 4-pin FireWire port. You must press the Select button (the wheel's center button) on the iPod to wake it from sleep.
Check if Windows confuses iPod with network drive
If the drive letter after iPod ("E" in most cases) is mapped to a network drive, both Windows Explorer and iTunes may exhibit strange behavior in relation to the iPod (including preventing iPod from appearing. See "Windows confuses iPod with network drive and may keep iPod from mounting or songs may seem to disappear" for more information.
Your USB or FireWire card isn't recognized by Windows
Make sure that Windows recognizes your USB or FireWire card. Follow these steps to find out if Windows sees your card.
Third-party software may be causing conflicts
Some third-party software (such as security software) may prevent your computer from recognizing your iPod.
Try adjusting the settings of such software, or temporarily disabling it, to see if that resolves the issue.
Also, try booting Windows to Selective Startup mode to disable any third-party startup programs and services, and isolate which software may be causing the issue.
Install or reinstall iTunes
Download and install the latest version of iTunes.
In some cases, you may need to completely uninstall and reinstall iTunes.
Make sure FireWire card is a WHQL-certified IEEE 1394 card
Only certain iPod models sync via FireWire. Refer to the table in the Additional Information section to make sure your iPod can sync via FireWire.
If you have a FireWire (IEEE 1394) card installed in your computer and are using it to connect your iPod, make sure that the card is Windows Hardware Quality Labs (WHQL) certified. If it isn't, your iPod may not be recognized, or you may not be able to send music to the iPod.
If you're not sure about your card's WHQL certification, check the inbox material that came with your FireWire card or contact the card's manufacturer. You can view a list of WHQL-certified cards on the Windows Hardware Compatibility List website. To view this:
Go to the Windows Hardware Compatibility List website.
Click on the link that corresponds with your Windows Operating System to view the compatibility list.
Select your Operating System build, and then from the Product Categories pop-up menu, choose 1394 Controller.
Click the Search Now button.
You can also check the list of recommended FireWire and USB cards that have been tested by Apple with iPod and Windows XP (Apple sells FireWire cards that are compatible with iPod at the Apple Store.).
To rule out an issue with your FireWire card, try connecting a different FireWire device to the card to see if your computer recognizes it.
Check for a conflict in the FireWire chain
Only certain iPod models sync via FireWire. Refer to the table in the Additional Information section to make sure your iPod can sync via FireWire.
Your computer may not recognize your iPod if there's a device conflict in the FireWire chain. To see if this is the case:
Disconnect all devices from your computer's FireWire ports.
Connect your iPod to your computer's FireWire port.
If your computer recognizes your iPod, you should troubleshoot for FireWire device conflicts.
There may be an issue with your computer
If another computer is available, verify that the same issues happen with the other computer. If the other computer recognizes your iPod, you may want to troubleshoot for issues with your original computer.
Your iPod needs service
If after following these steps your computer still doesn't recognize iPod, see the iPod Service website to arrange for service.
Please Rate Me

Aug 13, 2010 | Samsung YP-U3 MP3 Player

1 Answer

Ipod shuffle want connect to the computer


First, make sure your iPod is fully charged and then toggle the Hold switch on and off.
Reset, Retry, Restart, Reinstall, Restore
Go through the 5 R's of iPod troubleshooting, which will often solve your issue. If you're still experiencing the issue after going through each of the steps, then continue for more suggestions.
To determine if your iPod syncs via USB or FireWire, check the table in the Additional Information section below.
Tip: If you are using Windows XP and have recently installed a Service Pack, check the Device Manager. Click the Start menu and click Run. Type “devmgmt.msc” and click OK. If no devices appear in the Windows Device Manager, go here.
Still can't see your iPod?
Several things could keep iPod from appearing in iTunes or Windows Explorer. The most likely causes are listed below—you'll find information for both USB and FireWire (IEEE 1394) iPod connections. Check each one starting from the top of the list to see if that is what's keeping iPod from appearing.
Make sure your computer meets the iPod system requirements
Make sure that your computer meets the system requirements to use iPod with Windows.
If your iPod displays an exclamation point folder or sad iPod icon
If your iPod displays a folder with an exclamation point icon or a sad (unhappy) iPod icon on its screen, or if your iPod doesn't appear in iTunes or My Computer, follow these instructions to resolve the issue.
Charge the iPod and make sure it is getting power
Your iPod must have enough of a charge for your computer to recognize it. Connect your iPod to its power adapter or to a high-power port on your computer to charge your iPod if the battery is depleted. If your iPod is connected through FireWire but isn't getting power from the FireWire bus, your computer may not recognize it.
Secure the iPod's connections
Make sure that there is nothing physically inside or blocking your computer's USB (or FireWire) port, and that the cable connections to your iPod and computer are secure.
Note: If you're using an iPod shuffle (Second Generation), make sure the iPod is inserted securely in the iPod shuffle Dock.
Restart your computer
Sometimes simply restarting your computer can resolve issues.
Connect iPod to a high-powered USB port
If you're connecting an iPod, iPod mini, or iPod shuffle to your Windows computer, make sure that you're connecting it to a high-power USB 2.0 port on your computer.
If you're connecting the iPod to a Windows laptop computer through USB, connect the laptop to a power outlet before connecting your iPod. Also, see iPod not recognized when connected to Windows laptop over USB to be sure that your USB ports are supplying enough power.
Typically, USB 2.0 high-power ports are located directly on your computer. Try connecting your iPod to another USB port on the computer.
Avoid connecting the iPod to a USB hub. Connect the iPod directly to a USB 2.0 port on the computer. If a hub must be used, make sure the hub is USB 2.0, and that it has its own power supply. Also, make sure the hub is connected to a high-power USB 2.0 port on your computer.
If the issue persists, try disconnecting other USB devices from the computer such as printers, cameras, scanners, external hard drives, and USB hubs to determine if there is a conflict in the USB chain.
Check whether your iPod's cable functions properly
Make sure that you are using the cable that came with your iPod. Some third-party cables may not work properly with iPod.
Make sure that nothing is in or blocking your computer's USB or FireWire port.
Check the connections to make sure that the cable is completely plugged in.
Try another known-good FireWire or USB through Dock Connector cable if available.
If swapping out your old cable for another resolves the issue, then your original cable should be replaced.
Place the iPod into Disk Mode
Try placing the iPod into disk mode to see if it is recognized by iTunes, or My Computer.
Check which format iPod is in
iTunes for Windows only recognizes Windows-formatted iPods. You cannot use a Macintosh-formatted iPod with a Windows PC. To learn for which platform your iPod is formatted, follow these instructions.
Check whether your computer's port functions properly
If another FireWire or USB port is available on your computer, try connecting your iPod to it.
If your computer recognizes your iPod after trying a different port, the original port could be faulty.
Note: iPod will not automatically wake up if you connect it to a 4-pin FireWire port. You must press the Select button (the wheel's center button) on the iPod to wake it from sleep.
Check if Windows confuses iPod with network drive
If the drive letter after iPod ("E" in most cases) is mapped to a network drive, both Windows Explorer and iTunes may exhibit strange behavior in relation to the iPod (including preventing iPod from appearing. See "Windows confuses iPod with network drive and may keep iPod from mounting or songs may seem to disappear" for more information.
Your USB or FireWire card isn't recognized by Windows
Make sure that Windows recognizes your USB or FireWire card. Follow these steps to find out if Windows sees your card.
Third-party software may be causing conflicts
Some third-party software (such as security software) may prevent your computer from recognizing your iPod.
Try adjusting the settings of such software, or temporarily disabling it, to see if that resolves the issue.
Also, try booting Windows to Selective Startup mode to disable any third-party startup programs and services, and isolate which software may be causing the issue.
Install or reinstall iTunes
Download and install the latest version of iTunes.
In some cases, you may need to completely uninstall and reinstall iTunes.
Make sure FireWire card is a WHQL-certified IEEE 1394 card
Only certain iPod models sync via FireWire. Refer to the table in the Additional Information section to make sure your iPod can sync via FireWire.
If you have a FireWire (IEEE 1394) card installed in your computer and are using it to connect your iPod, make sure that the card is Windows Hardware Quality Labs (WHQL) certified. If it isn't, your iPod may not be recognized, or you may not be able to send music to the iPod.
If you're not sure about your card's WHQL certification, check the inbox material that came with your FireWire card or contact the card's manufacturer. You can view a list of WHQL-certified cards on the Windows Hardware Compatibility List website. To view this:
Go to the Windows Hardware Compatibility List website.
Click on the link that corresponds with your Windows Operating System to view the compatibility list.
Select your Operating System build, and then from the Product Categories pop-up menu, choose 1394 Controller.
Click the Search Now button.
You can also check the list of recommended FireWire and USB cards that have been tested by Apple with iPod and Windows XP (Apple sells FireWire cards that are compatible with iPod at the Apple Store.).
To rule out an issue with your FireWire card, try connecting a different FireWire device to the card to see if your computer recognizes it.
Check for a conflict in the FireWire chain
Only certain iPod models sync via FireWire. Refer to the table in the Additional Information section to make sure your iPod can sync via FireWire.
Your computer may not recognize your iPod if there's a device conflict in the FireWire chain. To see if this is the case:
Disconnect all devices from your computer's FireWire ports.
Connect your iPod to your computer's FireWire port.
If your computer recognizes your iPod, you should troubleshoot for FireWire device conflicts.
There may be an issue with your computer
If another computer is available, verify that the same issues happen with the other computer. If the other computer recognizes your iPod, you may want to troubleshoot for issues with your original computer.
Your iPod needs service
If after following these steps your computer still doesn't recognize iPod, see the iPod Service website to arrange for service.
Please Rate Me

Aug 13, 2010 | Apple iPod shuffle Second Gen. Silver (1...

1 Answer

How to enable my itouch? My ipod touch did not regonized by my itune


First, make sure your iPod is fully charged and then toggle the Hold switch on and off.
Reset, Retry, Restart, Reinstall, Restore
Go through the 5 R's of iPod troubleshooting, which will often solve your issue. If you're still experiencing the issue after going through each of the steps, then continue for more suggestions.
To determine if your iPod syncs via USB or FireWire, check the table in the Additional Information section below.
Tip: If you are using Windows XP and have recently installed a Service Pack, check the Device Manager. Click the Start menu and click Run. Type “devmgmt.msc” and click OK. If no devices appear in the Windows Device Manager, go here.
Still can't see your iPod?
Several things could keep iPod from appearing in iTunes or Windows Explorer. The most likely causes are listed below—you'll find information for both USB and FireWire (IEEE 1394) iPod connections. Check each one starting from the top of the list to see if that is what's keeping iPod from appearing.
Make sure your computer meets the iPod system requirements
Make sure that your computer meets the system requirements to use iPod with Windows.
If your iPod displays an exclamation point folder or sad iPod icon
If your iPod displays a folder with an exclamation point icon or a sad (unhappy) iPod icon on its screen, or if your iPod doesn't appear in iTunes or My Computer, follow these instructions to resolve the issue.
Charge the iPod and make sure it is getting power
Your iPod must have enough of a charge for your computer to recognize it. Connect your iPod to its power adapter or to a high-power port on your computer to charge your iPod if the battery is depleted. If your iPod is connected through FireWire but isn't getting power from the FireWire bus, your computer may not recognize it.
Secure the iPod's connections
Make sure that there is nothing physically inside or blocking your computer's USB (or FireWire) port, and that the cable connections to your iPod and computer are secure.
Note: If you're using an iPod shuffle (Second Generation), make sure the iPod is inserted securely in the iPod shuffle Dock.
Restart your computer
Sometimes simply restarting your computer can resolve issues.
Connect iPod to a high-powered USB port
If you're connecting an iPod, iPod mini, or iPod shuffle to your Windows computer, make sure that you're connecting it to a high-power USB 2.0 port on your computer.
If you're connecting the iPod to a Windows laptop computer through USB, connect the laptop to a power outlet before connecting your iPod. Also, see iPod not recognized when connected to Windows laptop over USB to be sure that your USB ports are supplying enough power.
Typically, USB 2.0 high-power ports are located directly on your computer. Try connecting your iPod to another USB port on the computer.
Avoid connecting the iPod to a USB hub. Connect the iPod directly to a USB 2.0 port on the computer. If a hub must be used, make sure the hub is USB 2.0, and that it has its own power supply. Also, make sure the hub is connected to a high-power USB 2.0 port on your computer.
If the issue persists, try disconnecting other USB devices from the computer such as printers, cameras, scanners, external hard drives, and USB hubs to determine if there is a conflict in the USB chain.
Check whether your iPod's cable functions properly
Make sure that you are using the cable that came with your iPod. Some third-party cables may not work properly with iPod.
Make sure that nothing is in or blocking your computer's USB or FireWire port.
Check the connections to make sure that the cable is completely plugged in.
Try another known-good FireWire or USB through Dock Connector cable if available.
If swapping out your old cable for another resolves the issue, then your original cable should be replaced.
Place the iPod into Disk Mode
Try placing the iPod into disk mode to see if it is recognized by iTunes, or My Computer.
Check which format iPod is in
iTunes for Windows only recognizes Windows-formatted iPods. You cannot use a Macintosh-formatted iPod with a Windows PC. To learn for which platform your iPod is formatted, follow these instructions.
Check whether your computer's port functions properly
If another FireWire or USB port is available on your computer, try connecting your iPod to it.
If your computer recognizes your iPod after trying a different port, the original port could be faulty.
Note: iPod will not automatically wake up if you connect it to a 4-pin FireWire port. You must press the Select button (the wheel's center button) on the iPod to wake it from sleep.
Check if Windows confuses iPod with network drive
If the drive letter after iPod ("E" in most cases) is mapped to a network drive, both Windows Explorer and iTunes may exhibit strange behavior in relation to the iPod (including preventing iPod from appearing. See "Windows confuses iPod with network drive and may keep iPod from mounting or songs may seem to disappear" for more information.
Your USB or FireWire card isn't recognized by Windows
Make sure that Windows recognizes your USB or FireWire card. Follow these steps to find out if Windows sees your card.
Third-party software may be causing conflicts
Some third-party software (such as security software) may prevent your computer from recognizing your iPod.
Try adjusting the settings of such software, or temporarily disabling it, to see if that resolves the issue.
Also, try booting Windows to Selective Startup mode to disable any third-party startup programs and services, and isolate which software may be causing the issue.
Install or reinstall iTunes
Download and install the latest version of iTunes.
In some cases, you may need to completely uninstall and reinstall iTunes.
Make sure FireWire card is a WHQL-certified IEEE 1394 card
Only certain iPod models sync via FireWire. Refer to the table in the Additional Information section to make sure your iPod can sync via FireWire.
If you have a FireWire (IEEE 1394) card installed in your computer and are using it to connect your iPod, make sure that the card is Windows Hardware Quality Labs (WHQL) certified. If it isn't, your iPod may not be recognized, or you may not be able to send music to the iPod.
If you're not sure about your card's WHQL certification, check the inbox material that came with your FireWire card or contact the card's manufacturer. You can view a list of WHQL-certified cards on the Windows Hardware Compatibility List website. To view this:
Go to the Windows Hardware Compatibility List website.
Click on the link that corresponds with your Windows Operating System to view the compatibility list.
Select your Operating System build, and then from the Product Categories pop-up menu, choose 1394 Controller.
Click the Search Now button.
You can also check the list of recommended FireWire and USB cards that have been tested by Apple with iPod and Windows XP (Apple sells FireWire cards that are compatible with iPod at the Apple Store.).
To rule out an issue with your FireWire card, try connecting a different FireWire device to the card to see if your computer recognizes it.
Check for a conflict in the FireWire chain
Only certain iPod models sync via FireWire. Refer to the table in the Additional Information section to make sure your iPod can sync via FireWire.
Your computer may not recognize your iPod if there's a device conflict in the FireWire chain. To see if this is the case:
Disconnect all devices from your computer's FireWire ports.
Connect your iPod to your computer's FireWire port.
If your computer recognizes your iPod, you should troubleshoot for FireWire device conflicts.
There may be an issue with your computer
If another computer is available, verify that the same issues happen with the other computer. If the other computer recognizes your iPod, you may want to troubleshoot for issues with your original computer.
Your iPod needs service
If after following these steps your computer still doesn't recognize iPod, see the iPod Service website to arrange for service.
Please Rate Me

May 24, 2010 | Apple iPod touch

1 Answer

Ipod not recognized as a drive.i need help. it is an ipod touch 8 g 2nd gen


Plug your ipod into a USB 2.0 port and see if that helps.
or try a different port on your computer. make sure your not connecting the ipod
through a hub. Sometimes the hubs don't carry enough power to drive the ipod.
if this doesn;t help get back to me and I will help further.

Apr 20, 2009 | Apple iPod nano 3rd Generation

1 Answer

Ipod


maybe bad ipod try another computer

Aug 04, 2008 | Apple iPod MA446LL/A MP3 Player

5 Answers

My ipod will not charge on the docking station


my ipod wont charge. it shows the charging icon, but when i take it off the charger it dies like it didnt charge at all

May 05, 2008 | MP3 & Digital Media Players

1 Answer

Power sugre with m240


Hi there. This message would indicate any one of the following: 1. You have a lot of USB devices plugged in to your computer, and the maximum power supply for the USB ports has been exceeded by plugging this player to your computer. It would be best if you unplugged 1 or 2 of the USB devices connected for the time being. 2. You are plugging the player on your front USB port, and may need to plug it in the rear USB port to acquire ample power supply (front USB ports do not get as much power as the rear USB port -- sad but true) 3. You are using a laptop and may need to try another USB port on that computer. Purchasing a self-powered USB hub would be ideal as it gets its power supply directly from the wall electrical socket.

May 11, 2007 | SanDisk Sansa m240 MP3 Player

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