Question about Brother MFC-7220 All-In-One Laser Printer

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I have a Brother MFC-7220 Laser printer. I have replaced the ink cartridge and still get a message that ink cartridge is empty and needs to be replaced. I removed it and took it over to another exact brother printer and it works fine with the same cartridge. Can you please assist me on fixing this problem...your help is greatly appreciated. Thank you in advance. Regards, Josh

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Open front cover. Press Options button. Display reads," Reset Drum? 1=Yes 2=No" Press Start > 1 > 0 This resets the toner life counter within the machine when it fails to on its own at the time the cartridge is repalced.

Posted on Jun 07, 2011

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Try purging/cleaning the printhead. Instructions are in the operators malual

Posted on Mar 30, 2011

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2 Answers

I have to print out a paper right away, could you help me?


If it still prints ignore it.
if you rather call the vendor. Ifyou're under warranty. They may replace or repair it.

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There is a paper jam in the machine which is blocking the sensor for the back cover.

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Please rate my advice, good or bad.

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1 Answer

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