Question about HP Photosmart C4180 All-In-One InkJet Printer

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Paper is always jamming - HP Photosmart C4180 All-In-One InkJet Printer

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Clear the jam from the back of the All-in-One Follow these steps to clear the jam from the back of the product

  1. While the product is still on, disconnect the power cord from the back of the product.
  2. Press in the tab on the left side of the rear door to release the door. Pull the door away from the product to remove it.
    1. Gently pull the paper out of the rollers. CAUTION: If the paper tears, check the rollers and wheels for torn pieces of paper that might remain inside the product. Remove all the pieces of paper from the product to prevent more paper jams.
    2. Replace the rear door. Gently push the door forward until it snaps into place.
    3. Connect the power cord to the back of the product.
    4. Press the OK button to continue the current print job
      Clear the jam from the front of the All-in-One If you cannot remove the paper jam from the back of the product, follow these steps to remove the paper jam from the front. CAUTION: Remove the paper jam carefully because it is possible to damage the product when removing paper from the front.
      1. While the product is still on, disconnect the power cord from the back of the product.
      2. If necessary, pull the input tray down to open it, and then lower the print cartridge door.
        1. Gently pull the paper out of the rollers. CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the product. If you do not remove all the pieces of paper from the product, more paper jams might occur.
        2. Close the print cartridge door.
        3. Connect the power cord to the back of the product.
        4. On the control panel, press the Start Copy Black button (paper is always jamming - c01495311.gif ) to continue the current print job.
          Step three: Perform a power reset Follow these steps to reset the product.
          1. Press the Power button (c01602202.gif ) to turn on the product.
          2. With the product turned on , disconnect the power cord from the rear of the product.
          3. Unplug the power cord from the wall outlet.
          4. Wait at least 15 seconds.
          5. Plug the power cord back into the wall outlet.
          6. Reconnect the power cord to the rear of the product.
          7. If the product does not turn on by itself, press the Power button (c01602202.gif ) to turn it on.
          Step four: Clean the rollers

Posted on Mar 30, 2011

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