a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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By connecting wirelessly. Go to your network configuration menu within the main menu of the PSP (start it up without a UMD game in) and search for connection points with it. Make sure that your Wifi switch is in the on position (it'll light up a blue light when it's searching for a point, otherwise, flick that little switch at the bottom). If you have wireless or are at least close enough to a connection that's not encrypted, then you can connect instantly and it'll remember that connection setting.
i can assist you with this.
Take out the UMD disc from the back of the PSP if one is inserted.
Take out your memory card from the memory card reader if one is inserted.
Turn on your PSP.
Go to the "Settings" tab in the Cross Media Bar and select "System Settings."
Select "Restore Default Settings" and confirm that you wish to restore all settings to the factory defaults.
Restart your PSP.
Try connecting to the Internet again. If you still get the 80410A0b error, try connecting to another network. If you successfully establish a connection to another network, your router is at fault. If you cannot connect to the second network, your PSP's Wi-Fi card could be damaged and may need repairs.
Tips & Warnings
Ensure that you are entering the Wi-Fi SSID and password correctly on the PSP.
You can contact PlayStation Support (see Resources) to start a repair order if you PSP's Wi-Fi card is faulty.
if you require further assistance please let me know and i will be glad to assist you. Thanks
Internet Connection Make sure you have an internet connection and your PSP is within range of the wireless access point (or hotspot). PSP®online connectivity requires internet service and network devices, suchas a DSL or cable modem and a wireless router - for example, a Wi-Fihotspot at a café or a wireless local area network (WLAN) in your home.
System Software Make sure you've got the latest System Software. Requires PSP system software version of 2.0 or higher. Visit PSP System Software Update to download and install the most recent version.
WLAN switch Make sure the WLAN switch on the left side of the PSP system is turned on so that the PSP system can connect to the internet.
In the XMB™ home menu select (Network) > (Internet Browser) and press the button.
Use the up and down buttons to select the address bar and then press the button to display the on-screen keyboard.
Enter the address for the web page you want to display, select Enter and then press the button. For more information, see Using the On-screen Keyboard.
If you're talking about the music player then it should be easy to use. But getting online is the gprs i believe. It's either the account or the connection. But i will see what is going on with your psp. i have 2 psp myself. I will try to get to you when i find a solution!
Getting online with your PSP is very simple. First, you must be in
range of a Wifi hotspot (wireless local area network). You can adjust
network setting to connect to an access point such as a Wi-Fi hotspot
or the router on a wireless home network and save the network
connections data on your PSP®. Up to 10 connections can be saved.
Once in range of the hotspot, go to "Settings"
menu, >> "Network" Settings and press "X" Button. Select
"Infrastructure Mode" or "Ad Hoc Mode" and press X Button. Set up the
"New Connection". For details about Infrastructure Mode set up, or Ad
Hoc Mode set up, visit us.playstation.com.. hope this helps.