Question about Nintendo Super NES Console

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Snes console scart wires blank screen - Nintendo Super NES Console

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Troubleshooting - Video

Quick Tip! If you already have your system connected using AV cables and you are getting a blank screen, it is likely all you need to find is your input select, Check out our Input Select Locator
Blank Screen
Scrambled Graphics/Other
Blank Screen

Make sure your system is hooked up correctly. This is the number one reason for a blank screen. To ensure all hookup connections are firm and correct, remove the AV cables and reinsert them with a slight twisting motion (this will help fully seat the connections). For more information about connecting the system, check the following hookup steps:

Audio/Video Cable to a TV
Audio/Video Cable to a VCR
Make sure you are using all licensed accessories with your system. Unlicensed products are not fully compatible with Nintendo systems and may not work correctly.
Make sure the system has power. If not, go to the No Power Light instructions.
Slide the Power Switch on the Control Deck to the OFF position. Remove the Game Pak and re-load it, pressing firmly to ensure it is locked in place. Slide the Power Switch on the Control Deck to the ON position.

Important Note: Inserting the game with the Power ON may result in a blank screen. Always turn your system OFF before inserting or removing Game Paks

There may be a problem in one of your hookup cables and not your system. Try purchasing a new connection cable (where to buy). You can also try borrowing the cable from a friend to see if it solves your problem before purchasing a new item.
If the above troubleshooting doesn't fix the problem, click here.

Other Screen Problems

Make sure you are using only licensed accessories with your system.

We find that video problems occur most when an unlicensed RF switch is used. Make sure the name "Nintendo" is molded onto the RF switch, as opposed to "for use with Nintendo." Unlicensed products are not fully compatible with our systems and may not work correctly.

Check all of the system connections to verify that they are firm and correct.

For AV connections
Remove the AV cables and reinsert them with a slight twisting motion

For RF connections
Make sure the channel switch on the TV and system are set to the same channel (either CH3 or CH4)

Slide the Power Switch on the Control Deck to the OFF position. Remove the Game Pak and re-load it, pressing firmly to make sure it is locked in place.

Important Note: Removing the Game Pak with the power ON will cause the Game Pak image to freeze on the screen. Press Reset to correct the problem. Always turn your system OFF before inserting or removing Game Paks.

Slide the Power Switch on the Control Deck to the ON position.
If the above troubleshooting doesn't fix the problem, see below.


What to do if Troubleshooting Doesn't Help
Due to the age of the system, we no longer offer factory repairs directly from Nintendo. Please click here to find out what options are available for repair or replacement of your product. If you simply need to order parts or accessories, you may want to check out our Online Store. Nintendo's Online Store still carries many parts and accessories for our older products.

Posted on Nov 02, 2012

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Posted on Jan 02, 2017

  • 161 Answers

SOURCE: the snes console will say its turned on but ...

if your using an AV cable, make sure all the connections are tight both at the console and at the TV or switcher. if your using an old-fashioned RF switch, make sure IT is plugged in tight to the console. check to make sure you have a working game, or clean the cartridge (which often causes a blank screen of death)

Posted on Jun 12, 2009

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1 Answer

The snes console will say its turned on but on the tv screen nothing will come up, is it broken? can it be fixed?


if your using an AV cable, make sure all the connections are tight both at the console and at the TV or switcher. if your using an old-fashioned RF switch, make sure IT is plugged in tight to the console. check to make sure you have a working game, or clean the cartridge (which often causes a blank screen of death)

Jun 12, 2009 | Nintendo Super NES Console

1 Answer

I'm missing a cable for my SNES but I don't know which one


its an rf cable you can buy third party ones if you search on the internet. also if you happen to have a video cable for gamecube or n64 you can plug that into the slot on the back of the snes and it will work. Im not sure what that slot is called but its the only one that cable will fit into.

Feb 22, 2009 | Nintendo Super NES Console

1 Answer

Black/Grey/White screen with bars


OK, I'm making a few assumptions here

You say you got a Megadrive but it sounds like your from the states
It sounds to me like you are running a Pal system on a NTSC TV or a NTSC system on a PAL TV.

It also sounds like you may of used compersite scart lead or Phono lead.

Make sure your TV can cope with RGB
Because the only way to get a good picture is to use a RGB scart lead.
www.retro-cache.com do these leads for the megadrive(Genesis) 1 and 2

Jul 14, 2008 | Sega Genesis Console

4 Answers

No Picture on TV


Have you tried using a composite connection? Do you know how to access the SCART input on your set? Sometimes the channel up/down buttons don't get you to the A/V inputs.

Mar 21, 2008 | Nintendo Super NES Console

2 Answers

Got nothing


You may have either a problem with your wires, or you may have a problem with the settings on your TV/VCR/DVD.

Jan 21, 2008 | Nintendo 64 Console

1 Answer

Denon 3808ci won't upconvert old video game consoles


Since the games are so old and the SNES is an ancient console most tv's are made for the newer ones/Wii, Xbox, ETc./ So The Tv May Require Certain Wires for the console to function correctly, it also may be that your wires for the SNES are corroding in side *( Copper Wires Etc. )

Dec 12, 2007 | Denon AVR 3808Ci Receiver

4 Answers

Super Nintendo


I'll just tell you how to set it up with an RF cable.

1: Plug the power adapter in an outlet and plug the other side in the designated spot where it fits. Simple.

2: On the back of the SNES, there should be a switch that says channel 3 or 4. Whatever one the switch is at, it will be the channel to play it at.

3: From where it says "NES CONTROL DECK" on the RF switch, plug that into the SNES.

4: From where it says "TV" on the RF switch, screw it into the supplied ports on the TV. Note that newer TV's don't have this port.

You probably don't need to bother with the antenna port.

Enjoy the SNES! :)

Nov 10, 2007 | Nintendo Super NES Console

2 Answers

Snes wont work


How did you clean the game? Certain "surefire" ways may actually damage the game.

Oct 28, 2007 | Nintendo Super NES Console

1 Answer

My snes won't read games


have u try cleaning the connectors on the game with alcohol

Oct 28, 2007 | Nintendo Super NES Console

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