Question about Panasonic KX-T7433B Corded Phone

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We acquired a phone system with our new building and I want to get the old owners message off the machine but I don't know their login. Is there a way for me to do a hard reset on the phone system? Its a Panasonic KX-T7433

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  • Panasonic Master
  • 2,460 Answers

A Panasonic 7433 is just a phone. It plugs into a Panasonic TD phone system and the voice mail system, probably a TVS, connects to the same TD system. Look at the box. Underneath or on the lower right side is either a DB-9 or DB-25 serial connector. If you don't have ANY passwords, you need to set up a PC running terminal software and try to log into the VM system itself. The default password is 1234, but if that doesn't work, you're going to have to default the voice mail and start over.

A Panasonic dealer can initialize the system and reprogram it in about an hour or less or you can grab an installation manual and try it yourself. No matter how you look at it, you're going to need to read the database if you can't find the installer's notes. There are 100 custom service menu locations and 32 company greetings that lurk in the system.

Carl

Posted on Mar 30, 2011

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Posted on Jan 02, 2017

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1 Answer

It rings a long time, then asks for a code number, no matter who is calling.


This sounds like a "full memory" situation: the answering
machine only has a ~12-minute capacity.

When the message memory is full, it cannot pick up and
take a new message ( ...its limited space is full...)

Ringing ~10 rings is an indicator to you, the owner,
calling in to check messages that it is full. It asks the
caller for the Remote Access Code so the caller (you)
can listen to & manage ( DELETE !) some messages.

Basically, you just need to clean up the answering
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Good luck!

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There are a number of ways that you could do this that range from secret agent technology to gee-whiz gear that you could hand-build yourself, but it sounds to me as if you just want to preserve the message and place it on your new phone (grin) so let us keep it simple.

Any Radio Shack can sell you a suction-cup mic that will plug into any recording device including the sound in jack on your computer. These are cheap, and best of all make very good recordings as long as there is not a lot of background nose in the room you are recording from.

Buy one, attach it to a regular phone handset and call your house. Just before the announce message begins to play, start recording. When it finishes, stop recording.

If you did this with a digital voice recorder you can simply play it back to your new answering machine while it is in message record mode. You might want to MP3 the recording so you have it forever as well...

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