Question about Sony Playstation 3 (PS3) Console

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Hi my name is mike and have a serious problem with my playstation 3 well my system froze up in the middle of a game so i turned it off to reset it and now a red screen comes up and says a serious error has occured and to contact tech support in japaneese and american lettering

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Try to start to the system in safe mode to check if this will resolve the problem.Safe mode is available to PS3 system software version 2.60 or later. To do the safe mode follow these steps:

  1. Verify that the power indicator on the PS3 system is solid red, and then turn off the MAIN POWER switch.
  2. Turn on the MAIN POWER switch, then touch and hold the power button.
  3. Keep touching the power button even after you hear a short beep after 5 seconds.
  4. After 10 seconds, you will hear another short beep and the system will shut down (release the button at this point).
  5. Touch and hold the power button again.
  6. Continue touching the power button even after you hear a short beep after 5 seconds.
  7. Release the button when two short beeps are emitted after 7 seconds.
  8. As instructed by the on-screen message, press the PS button to start up in safe mode

Posted on Mar 30, 2011

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1 Answer

I left it running and the lights went off but is still froze up and I cant turn it off without unplugging it


Try resetting the default settings:

Try accessing the recovery menu 'safe mode'.



Press and hold the power button until the systems shuts off. (wait 2 seconds)

Press and hold the power button again until you here 3 beeps. Let go.



It should ask you to connect your controller via usb and press the PS button in

the middle of your controller. There will be a menu with 6 options. Try 2-5


Good luck

Jan 23, 2011 | Sony Playstation 3 (PS3) Console

2 Answers

Playstation froze; will not play PS3 games or PS1 games


Hi this is a huge problem with ps3 it can be one of two problems the first is the expensive one this is over heating if the ps3 has been used on carpet or placed on top of something like dvd player or video or cable or sky box this causes the ps3 to overheat and the damage is usually to expensive to repiar the other problem alot of people are having is with the fan blowing dust onto the laser lense and this causes the ps3 two stop laying certain games if your warrant has run out you could remove the case and clean the lense but dont use any kind of liquid only use dry cloth but a soft one do it gently.
I dont avise doing this if your ps2 still has warranty left as this fault is covered by warranty and they will replace your ps3.
Im going out for couple of hours now so if you need further assistance let me know ok

Jan 26, 2008 | Sony Playstation 3 (PS3) Console

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unplug your ps then turn back on this resets it try that ok;

May 01, 2010 | Sony Playstation 3 (PS3) Console

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well, what you have here is a serious problem.. you need to take that in to the repair people to get that fixed

Sep 01, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

In the middle of th game it froze then restarted back to Ps3 menu


may have got overheated or the disc may have a scratch or something

Jun 03, 2009 | Sony Playstation 3 (PS3) Console

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Hi,

Did you try resetting your ps3?

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need new dvd drive blue ray drive sad to say

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Check for any scratches on the game disc. If that doesn't work then turn off the system completely with the main power switch located on the back of the console to restart the system and try again, If somehow that doesnt work call Sony technical support so they can try to solve the problem.

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