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HAD TO BUY A NEW COMPUTER AND DOWNLOAD CITIZEN PRINTER DRIVERS FOR OUR CITIZEN DOT MATRIX GSX 190. THE PRINTER THINKS WE ARE DEALING WITH A LETTER SIZE PAPER 81/2 X 11. WE CAN'T FIND WHERE TO RESET AND WE HAVE NO MANUEL.

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Here is the manual. Setup from the control panel is in Chapter 2:

http://www.citizen-systems.com/datasheets/GSX-190_Usermanualnew.pdf


Click on this link or copy and paste the complete link into your browser.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

Posted on Mar 31, 2011

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