Question about Creative Labs Zen Vision Digital Media Player

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Creative Zen Vision M

Ohms,

I seem to be having similar probs with my Creative as the previous posters. I have Vista, which once recognized my player, and for some reason now will not detect it at all. I've emailed them and tried EVERYTHING possible and can't seem to get Vista to even detect the player. When i plug it in, the only thing that happens now is that the player turns on. It won't even charge with Vista anymore. However, my player works perfectly fine on our XP. But that computer has some electrical issues which does not make it reliable, so that's why i want to get this thing working with Vista. ANY other suggestions other than your prior comment?

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Greetings,

Since it is working fine on XP, we'll focus on Vista (as it was recognized before).

As stated here, Creative website Vista information page, your product is supported natively (driver is built-in Vista).

Scroll down to further suggestions and locate the Firmware Upgrade link for Vista compatibility (there's also a link button on top of the webpage just under the MP3 Player Recovery Tool button).

Keep us posted and thank you for using our service.
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Posted on Aug 05, 2008

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1 Answer

Computer doesn't recognize the Vision: M


Support for Zen Vision M:

http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=14331&prodName=ZEN+Vision%3aM

See if the Operating System on the computer matches
your installed software.

Get down on the support page and make a Manual Selection in the
second bar XP, Vista or whatever you are using and click SUBMIT.
The available downloads will change now. Next get the matching software for your PC.
Also check the system requirements by opening "Show Details"
in the suitable software.

Jul 31, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Creative zen won't turn on


had same prob to the T...found this post and it fixed it...it's the computer not the zen...once I did the two steps my zen started charging and turned on...go figure...the flashing blue light doesn't mean it is charging.
posted on Feb 25, 2009 abeales
If you have windows set to do automatic updates, you most likely had a windows update installed that caused this conflict with Win Media Player 11. No fix has been posted by Microsoft yet, so the only workaround is to Uninstall/Rollback Windows Media Player 11. Goto <Control Panel<Add/Remove Programs and remove Windows Media Player 11. Follow prompts, restart computer when prompted to. Also uninstall Windows Media Player 11 Runtime application following same procedure above.
This will roll your Windows Media Player back to version 10 or 9, whichever you had installed prior to version 11. You will need to re-configure Windows Media Player again.

Your Zen should now be recognized by WMP and Creative software. You probably need to upgrade your firmware at this point, follow the instructions on upgrading your firmware, and you should be good to go.

This is a windows problem, not a creative problem. Dont blame Creative for the screwed up hotfixes that Microsoft puts out on a regular basi

May 28, 2009 | Creative Labs ZEN Vision:M Digital Media...

2 Answers

Zen vision m not recognized


Same problem. Solved by downgrading Windows Media Player to v.10. Do it through Control Panel and click Remove WMP11 and WMP11 runtime. Restart, connect your player and if not recognized do go to Control Panel=>System=>Hardware tab=>Devices. Find Portable Devices drivers in the menu and click Uninstall MTP device. If still not detected, go to Control Panel=>Detect New Hardware and run that. The player should connect automatically. WMP 11 has a glitch that disallows 3rd party MTP players. Intentional or purposeful? Ask B. Gates.

Jul 22, 2008 | Creative Labs Zen Vision Digital Media...

1 Answer

Firmware problem


See the solution for PC not recognizing your player. You should downgrade to WMP10 by uninstalling WMP11 and WMP11 runtime. Uninstall portable device drivers from System menu and restart the computer. Replug the USB and the player should now be recognized. 

Mar 25, 2008 | Creative Labs Zen Vision Digital Media...

1 Answer

Vision M not recognized


I'm having the exact same problem. My zen is 'charging' but isn't detected anywhere on my pc and I'd leave it charging for days but nothing happens. I've tried different usb ports, reinstalling the software several times but nothing. I recently reinstalled Windows and with my new pc my Zen cannot work on it for some reason?! I put previous files from my old pc onto my Zen hoping that I could transfer them onto my new Windows pc but I fear I've lost the data on my Zen completely. Arggh, any suggestions guys? Please..x

Feb 29, 2008 | Creative Labs Zen Touch MP3 Player

1 Answer

Vision zen:M not recognized


Luckily for me I have a laptop with Windows XP. I installed the Zen software and connected my external hard drive that has all my music on it and copied the music from the external drive to the Zen. Problem sovled, although I really would like to have the software work properly using Vista. For now the solution works.

Feb 17, 2008 | Creative Labs ZEN Vision:M Digital Media...

3 Answers

Creative ZEN Vision M


Zen Vision:M Not Responding SOLUTION! to No Charge, Device Not Connected or Recognize


If that doesn't fix it try the USB cable

Screen Doesn’t come on anymore
http://www.anythingbutipod.com/forum/showthread.php?t=18859

If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Feb 13, 2008 | Creative Labs ZEN Vision:M Digital Media...

2 Answers

My computer won't read my mp3 player on vista


Go here:

http://us.creative.com/support/downloads/download.asp?MainCategory=213&nRegionFK=&nCountryFK=&nLanguageFK=&sOSName=Windows+Vista+64-bit&region=1&Product_Name=ZEN+Vision%3AM+30GB&Product_ID=16002&modelnumber=&driverlang=1033&OS=27&drivertype=0&x=25&y=3

Download #2, 3, and 5.

Nov 14, 2007 | Creative Labs ZEN Vision:M Digital Media...

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