Question about Creative Labs Zen Vision Digital Media Player

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Creative Zen Vision M

Ohms,

I seem to be having similar probs with my Creative as the previous posters. I have Vista, which once recognized my player, and for some reason now will not detect it at all. I've emailed them and tried EVERYTHING possible and can't seem to get Vista to even detect the player. When i plug it in, the only thing that happens now is that the player turns on. It won't even charge with Vista anymore. However, my player works perfectly fine on our XP. But that computer has some electrical issues which does not make it reliable, so that's why i want to get this thing working with Vista. ANY other suggestions other than your prior comment?

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Greetings,

Since it is working fine on XP, we'll focus on Vista (as it was recognized before).

As stated here, Creative website Vista information page, your product is supported natively (driver is built-in Vista).

Scroll down to further suggestions and locate the Firmware Upgrade link for Vista compatibility (there's also a link button on top of the webpage just under the MP3 Player Recovery Tool button).

Keep us posted and thank you for using our service.
FixYa - Technical Support, Instructions & Repair Service

Posted on Aug 05, 2008

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