Question about Maytag MAH2400A Front Load Washer

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Washer wont rinse

My maytag neptune washer wont finish a rinse cycle a code comes up and says suds, then when i try to run a rense cycle a code comes up and says nd,please tell me how to fix this I am having the same problem with my 2 year old front load. I can't get ANY load to complete without taking hours because I am continually hitting the Start button. I tried to Rinse Only with hot water, twice- but it still wouldn't finish the cycle.
I unplugged the machine and replugged. I also flipped the circuit breaker on and off. Nothing is making it work. I'm putting almost no detergent in and I don't see any suds whatsoever in the drum. I also tried vigorously shaking the drain pipe.

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You have a pump problem, need to lean washer back ageist wall go under washer. front left take off both hoses stick finger in pump remove all items from pump &hoses should work now

Posted on Nov 14, 2008

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I did as instructed previously, found a quarter in the intake on the pump.

Posted on Jul 30, 2010

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1 Answer

How can you reset the suds error code message on a may tag Neptune washer?


Try running a load without adding anymore additional soap and see if you can get it to go through the cycle, you may have to try it several times. I would also suggest cutting the amount of soap down to help prevent this in the future.

Jun 23, 2015 | Maytag MAH6700AWW Neptune Front-Load...

1 Answer

I have a maytage neptune washer mah8700a that displays "suds". It runs several additional rinse cycles before completing the wash. Have switched to tide and run much less soap. Tried an empty load on


Are you using detergent that is rated for HE (high-efficiency) washers? They are manufactured to require less per load and produce fewer suds. Conventional detergents in HE washers will result in over-sudsing.

Dec 22, 2014 | Neptune Washing Machines

2 Answers

If you get the FL how do you get the door to open??


  1. Your Maytag Neptune washing machine displays error codes, also called "help codes," to identify specific problems with your washer. Once you close your Maytag Neptune's door, the machine locks the door, goes through the selected wash cycles and unlocks the door when the laundry is finished. Error codes appear when there are problems with the door, the inflow and drainage of water and the motor.
  2. Do
  3. Your Maytag Neptune washer displays the "do" help code when the washing machine is trying to start a cycle, but the door is open or not locked properly. If this message is displayed, close the door securely and restart the washing cycle.
  4. FL
  5. The "FL" code indicates that the washing machine was unable to lock the door after you closed it. Open and close the door tightly, then restart the washing cycle.
  6. Sd
  7. The "Sd" code indicates that you have added too much detergent to the washing machine and your laundry has too many suds. The machine will stop displaying this code if it has successfully run the suds recovery cycle, which removes the excess suds from the wash load. If the code remains, reduce the amount of detergent in the load. Use less detergent for similar loads of laundry in the future.
  8. PF
  9. The "PF" code indicates that a power failure has occurred. Restart the wash cycle. If the code still appears, check that the washing machine is still plugged in to the electrical outlet.
  10. Nd
  11. The "nd" code indicates that your Maytag Neptune is not draining as it should. Check that the drain hose isn't kinked and that the stand pipe isn't clogged. If you find either of these problems, fix them before restarting the washing cycle.
  12. LO
  13. The "LO" code appears when the washing machine has finished the selected wash cycle, but cannot unlock the door. Verify that the door is closed properly, push the "Off" button, and wait two minutes. The door should unlock and the error code will disappear. If the error code remains, unplug the washing machine, wait two minutes and plug it back into the electrical outlet.
  14. Lr
  15. The "Lr" code indicates that the washing machine's motor is not running as it should. Have your Maytag Neptune washing machine serviced by a certified Maytag repair professional.

Dec 06, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

The washer wont drain and finish a cycle


Is the wash tub banging aroun in Spin Cycle and failing with a unbalance code of dC or uC?

What is the model number?

May 16, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Half way through the cycle I get a suds on the display then the other code I get is oe. Any suggestion on what is wrong?


The Suds code is a SUDS LOCK (Overdose of Detergent detected during the Wash Cycle)The motor control unit senses a suds lock condition by analyzing the current draw on the drive motor. If "Sud" is displayed a potential suds lock is detected. This may signify a bad pump, an extra heavy load, excessive detergent, or excessive suds.

  • If too much detergent was used, run the unit through a Rinse/Spin cycle, then a Normal cycle, without adding any detergent. This should clear the unit of the excess detergent.
  • Check the drain hose and make sure it is not plugged or kinked.
  • Check Wire Harness connectors to the Drain Pump, Pressure Switch, and Central Control Unit (CCU)
  • Check & Clean Drain Pump and Filter of foreign objects and debris
  • Check Drain Pump
  • Check Pressure Switch
  • Check CCU

Nov 09, 2009 | Maytag Neptune Washer

1 Answer

It says " suds " in the window but we are using HE detergent


The Motor Control Unit senses a suds lock condition by analyzing the current draw on the drive motor. If "Sud" is displayed a potential Suds Lock is detected. This may signify a bad pump, an extra heavy load, excessive detergent, or excessive suds.

Possible Causes / Procedure

• If too much detergent was used:
- Run the unit through a Rinse/Spin cycle.
- Run a Normal cycle without adding any detergent.

This should clear the unit of the excess detergent.

1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the drain pump, pressure switch, and Central Control Unit (CCU).
4. Check/clean drain pump filter of foreign objects.
5. Plug in washer or reconnect power.
6. Check drain pump.
7. Check the pressure switch.
8. Verify CCU operation by running a Diagnostic test or any cycle.

(If the suds error code continues to illuminate after the above inspections are preformed, replace the pump.)

Oct 17, 2009 | Maytag Neptune Washer

1 Answer

Maytage neptune


"nd" refers to a No Drain issue .check for restriction in pump, restricted drain hose loose wire at pump, bad pump.
The pump had a suds lock. Unplug the machine for a minute. Plug it back in and run a cycle on hot to get rid of the excess soap.

Dec 20, 2008 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

SUDS error on Neptune washer


It means that there is too much soap in the machine most of the time. Give it time for the suds to go down then try to run it through again. Try using a little less soap later on. Front loaders need less soap than top loaders.

Nov 18, 2008 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Washer wont rinse


we had the same problem with ours....nd means not draining and that means that there is something, probably coins stuck in your drain hose. pull the drain hose out and check it for change and make sure something isn't stuck.

Jul 21, 2008 | Maytag Neptune MAH9700 Front Load Washer

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