My maytag neptune washer wont finish a rinse cycle a code comes up and says suds, then when i try to run a rense cycle a code comes up and says nd,please tell me how to fix this
I am having the same problem with my 2 year old front load. I can't get ANY load to complete without taking hours because I am continually hitting the Start button. I tried to Rinse Only with hot water, twice- but it still wouldn't finish the cycle. I unplugged the machine and replugged. I also flipped the circuit breaker on and off. Nothing is making it work. I'm putting almost no detergent in and I don't see any suds whatsoever in the drum. I also tried vigorously shaking the drain pipe.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Try running a load without adding anymore additional soap and see if you can get it to go through the cycle, you may have to try it several times. I would also suggest cutting the amount of soap down to help prevent this in the future.
Are you using detergent that is rated for HE (high-efficiency) washers? They are manufactured to require less per load and produce fewer suds. Conventional detergents in HE washers will result in over-sudsing.
Neptune washing machine displays error codes, also called "help codes,"
to identify specific problems with your washer. Once you close your
Maytag Neptune's door, the machine locks the door, goes through the
selected wash cycles and unlocks the door when the laundry is finished.
Error codes appear when there are problems with the door, the inflow and
drainage of water and the motor.
Your Maytag Neptune washer displays the "do" help code when the washing machine
is trying to start a cycle, but the door is open or not locked
properly. If this message is displayed, close the door securely and
restart the washing cycle.
The "FL" code indicates that the washing machine was unable to
lock the door after you closed it. Open and close the door tightly, then
restart the washing cycle.
The "Sd" code indicates that you have added too much detergent to
the washing machine and your laundry has too many suds. The machine
will stop displaying this code if it has successfully run the suds
recovery cycle, which removes the excess suds from the wash load. If the
code remains, reduce the amount of detergent in the load. Use less
detergent for similar loads of laundry in the future.
The "PF" code indicates that a power failure has occurred.
Restart the wash cycle. If the code still appears, check that the
washing machine is still plugged in to the electrical outlet.
The "nd" code indicates that your Maytag Neptune is not draining
as it should. Check that the drain hose isn't kinked and that the stand
pipe isn't clogged. If you find either of these problems, fix them
before restarting the washing cycle.
The "LO" code appears when the washing machine has finished the
selected wash cycle, but cannot unlock the door. Verify that the door is
closed properly, push the "Off" button, and wait two minutes. The door
should unlock and the error code will disappear. If the error code
remains, unplug the washing machine, wait two minutes and plug it back
into the electrical outlet.
The "Lr" code indicates that the washing machine's motor is not
running as it should. Have your Maytag Neptune washing machine serviced
by a certified Maytag repair professional.
The Suds code is a SUDS LOCK (Overdose of Detergent detected during the Wash Cycle)The motor control unit senses a suds lock condition by analyzing the current draw on the drive motor. If "Sud" is displayed a potential suds lock is detected. This may signify a bad pump, an extra heavy load, excessive detergent, or excessive suds.
If too much detergent was used, run the unit through a Rinse/Spin cycle, then a Normal cycle, without adding any detergent. This should clear the unit of the excess detergent.
Check the drain hose and make sure it is not plugged or kinked.
Check Wire Harness connectors to the Drain Pump, Pressure Switch, and Central Control Unit (CCU)
Check & Clean Drain Pump and Filter of foreign objects and debris
The Motor Control Unit senses a suds lock condition by analyzing the current draw on the drive motor. If "Sud" is displayed a potential Suds Lock is detected. This may signify a bad pump, an extra heavy load, excessive detergent, or excessive suds.
Possible Causes / Procedure
• If too much detergent was used: - Run the unit through a Rinse/Spin cycle. - Run a Normal cycle without adding any detergent.
This should clear the unit of the excess detergent.
1. Check the drain hose and make sure it is not plugged or kinked. 2. Unplug washer or disconnect power. 3. Check wire harness connections to the drain pump, pressure switch, and Central Control Unit (CCU). 4. Check/clean drain pump filter of foreign objects. 5. Plug in washer or reconnect power. 6. Check drain pump. 7. Check the pressure switch. 8. Verify CCU operation by running a Diagnostic test or any cycle.
(If the suds error code continues to illuminate after the above inspections are preformed, replace the pump.)
"nd" refers to a No Drain issue .check for restriction in pump, restricted drain hose loose wire at pump, bad pump. The pump had a suds lock. Unplug the machine for a minute. Plug it back
in and run a cycle on hot to get rid of the excess soap.
It means that there is too much soap in the machine most of the time. Give it time for the suds to go down then try to run it through again. Try using a little less soap later on. Front loaders need less soap than top loaders.
we had the same problem with ours....nd means not draining and that means that there is something, probably coins stuck in your drain hose. pull the drain hose out and check it for change and make sure something isn't stuck.