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Remove the filter and the 2 allen wrench screws that hold the diffuser in place, then carefully remove the spring and valve seat which is probably not in there as they should be, make sure they are seated correctly and re assembly machine. At some thine there was a massive surge of pressure and that moved the valve seat out of place.
If you are unfamiliar with semi-automatic machines you might have neglected to prime the machine: open steam valve with a small container at the nozel, press coffee delivrery button and wait til water runs into the container,the close steam valve and water should come through shower head. This is very basic. If no solution then the head group might be jammed with old coffee grinds. See coffeegeeks forum on subject.
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