Question about Dyson DC16 Root 6 Bagless Handheld Cyclonic Vacuum

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I have a Dyson DC-16 hand held - same problem as others reported; cutting out after 1-2 minutes. Called Dyson, and said it was the battery and replaced in free (that was OK!). Replaced the battery and it ran fine, but none of the lights came on (even when charge decreased). like wise no lights come on in the charger. Put the old battery back in and it still runs the vacuum, but also no lights now with this one. with this one. Finally, when back in the charging cradle, no lights and no charging. The power in the electric outlet is fine; it just appears not to be being picked yp by the vacuum and battery. Appreciate any help you can give.

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6ya6ya
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Posted on Jan 02, 2017

ThinkVacuums
  • 144 Answers

SOURCE: Hi, this is our third Dyson DC-16.. the Trigger

How are you charging your battery? Every battery has a memory. If you dont let it die the first come times then charge to full the battery will assume 40% is 100%.

Posted on Oct 23, 2009

Testimonial: "Thank you for your solution, but we've had it at least a year.. it stays on charge when not in use.cleaned the connections.working better, not 100%.."

  • 389 Answers

SOURCE: The hand held dyson does not appear to charge.

The battery is located at the bottom of the handle. To release it, press and hold down the button on top of the battery case (it has 3 ridges on it). That releases a catch and you can then slide the battery out to the rear. This can be quite hard work, and you may find a bit of additional leverage from a flat-blade screwdriver is helpful. It's a bit more difficult to answer your question about buying a new battery. The fact that the red light comes on would suggest that your charger is working, so the finger of suspicion does point to the battery, but without testing equipment it's impossible to be sure.

Posted on Jan 08, 2010

beltronic205
  • 1456 Answers

SOURCE: my dyson dc 16 hand held vacume stops & starts

Cutting out can be due to a few things , motor overheating due to dirty filter, Faulty mains cable or plug..sealed type also..Faulty Switch/trigger.May need to seek pro help to fix.

Posted on Apr 01, 2010

VacuumRepair
  • 438 Answers

SOURCE: Dyson animal is giving me fits

Hi,

Try this quick repair and see if this fixes your Dyson in terms of not going in the upright position: This is a frequent problem that we see come in on Dysons. If this doesn't fix it, please feel free to just use the clarification request and let me know this didn't fix it. The suction problem is happening because when the machine is put in the upright position it diverts the suction from the floor to the hose automatically, and it's probably stuck in between the lower part and the hose part.

Step 1.
Turn power off and unplug the machine.
Tilt the machine backward to a 45° angle.

Step 2.

  • Hold the section under the airway inspection pipe.
  • The black forward lock button must be held down simultaneously, otherwise the valve carriage will not move.
  • Pivot this section upwards until it clicks into place.
  • Release the black button once the valve pipe carriage is moved up into place.



  • 872ec6e.jpg 9ee0e6b.jpg

    f5fcc76.jpg

    Step 3.

    • Tilt the machine forward.
    • The cleaner head should now slide underneath the part you have just clicked into place.
    • The machine should now stand upright.

    20e76d6.jpg


    In terms of the machine not picking up, this could be caused by a few things.

    The first thing you should check is the filter. The DC14 has a motor filter that is recommended to be washed every 90 days. Here's how to access this filter:

    • To remove the washable filter: Remove the clear bin; and cyclone top from your machine by pressing the cyclone release button.
    dc14_cyclone_removal_01.gif
    • Lift clip to remove the filter from the machine.*
    dc14_filter_removal_01.gif dc14_filter_removal_02.gif
    *The post-motor filter located under the clear bin should last the lifetime of the machine and does not need to be washed.

    There are two different types of filters that were used on the Dyson DC14, and One part filter, and a two part filter. Here's instructions on how to clean both of them:

    ONE PART FILTER:
    • Wash the filter in cold water only. (Please do not use detergent, do not wash in a dishwasher or washing machine).
    • Repeat the steps shown below until the water runs clear.
    filter_wash.gif filter_clean_squeeze.gif
    • Wash the filter in cold water only. (Please do not use detergent, do not wash in a dishwasher or washing machine).
    • Repeat the steps shown below until the water runs clear.
    filter_wash.gif filter_clean_squeeze.gif
    • Wash the filter in cold water only. (Please do not use detergent, do not wash in a dishwasher or washing machine).
    • Repeat the steps shown below until the water runs clear.
    filter_wash.gif filter_clean_squeeze.giffilter_1.jpg
    • Wash the filter in cold water only. (Please do not use detergent, do not wash in a dishwasher or washing machine).
    • Repeat the steps shown below until the water runs clear.
    filter_wash.gif filter_clean_squeeze.gif

    • Leave to dry in a warm place for 24 hours. DO NOT dry the filter inside a clothing dryer, hair dryer, microwave the filter, place the filter in an oven, or near a naked flame.
    • Please ensure the filter and filter case are completely dry before refitting into the machine.
    1_part_filter_drying.jpg TWO PART FILTER:
    filter_2.jpg
    • Wash the filter in cold water only. Please DO NOT use detergent on the filter, or wash the filter in a dishwasher or in a washing machine.
    • Repeat the steps shown below until the water runs clear.
    • Leave the filter to dry in a warm place for 12 hours, until completely dry.
    • DO NOT dry the filter inside a clothing dryer, hair dryer, microwave the filter, place the filter in an oven, or near a naked flame.
    dc14_filter_01.gif dc14_filter_05.gif dc14_filter_06.gif
    The filter should be washed at least once every 6 months.

    Also, since you have removed the bottom plate, a common problem on the Dyson's is when this plate is reinstalled. It is very easy to put the plate on incorrectly, which prevents the brushes from hitting the carpeting. This can seriously decrease the pick up on carpets. Check the bottom plate to make sure that it was put back on properly. Here's pictures of both the correct, and incorrect way to reinstall the bottom plate:

    Here's a picture of the WRONG way to install the bottom plate. Notice the gap in between the two housings:


    9739790.jpg
    Here's another picture, that is the RIGHT way to install the soleplate:


    8b953d0.jpg
    I would say probably 6 times out of 10 this is the problem with the customers machine. If you checked the soleplate and it is installed correctly, move on to the second possible problem.



    I hope that this was helpful to you. Please feel free to use the Clarification Request form here on Fixya if you have any questions.

    Thank you,

    Chris J.
    GoVacuum.com

    Posted on May 01, 2010

    promo7uk
    • 19 Answers

    SOURCE: My hand held Dyson vacuum will not charge. Every

    read my other posts on the faulty transistor pickup on here,,cheers lee.

    Posted on Jun 26, 2010

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