Question about Dyson DC16 Root 6 Bagless Handheld Cyclonic Vacuum
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Posted on Jan 02, 2017
How are you charging your battery? Every battery has a memory. If you dont let it die the first come times then charge to full the battery will assume 40% is 100%.
Posted on Oct 23, 2009
Testimonial: "Thank you for your solution, but we've had it at least a year.. it stays on charge when not in use.cleaned the connections.working better, not 100%.."
The battery is located at the bottom of the handle. To release it, press and hold down the button on top of the battery case (it has 3 ridges on it). That releases a catch and you can then slide the battery out to the rear. This can be quite hard work, and you may find a bit of additional leverage from a flat-blade screwdriver is helpful. It's a bit more difficult to answer your question about buying a new battery. The fact that the red light comes on would suggest that your charger is working, so the finger of suspicion does point to the battery, but without testing equipment it's impossible to be sure.
Posted on Jan 08, 2010
Cutting out can be due to a few things , motor overheating due to dirty filter, Faulty mains cable or plug..sealed type also..Faulty Switch/trigger.May need to seek pro help to fix.
Posted on Apr 01, 2010
SOURCE: Dyson animal is giving me fits
Try this quick repair and see if this fixes your Dyson in terms of not going in the upright position: This is a frequent problem that we see come in on Dysons. If this doesn't fix it, please feel free to just use the clarification request and let me know this didn't fix it. The suction problem is happening because when the machine is put in the upright position it diverts the suction from the floor to the hose automatically, and it's probably stuck in between the lower part and the hose part.
Turn power off and unplug the machine.
Tilt the machine backward to a 45° angle.
In terms of the machine not picking up, this could be caused by a few things.
The first thing you should check is the filter. The DC14 has a motor filter that is recommended to be washed every 90 days. Here's how to access this filter:
*The post-motor filter located under the clear bin should last the lifetime of the machine and does not need to be washed.
There are two different types of filters that were used on the Dyson DC14, and One part filter, and a two part filter. Here's instructions on how to clean both of them:
ONE PART FILTER:
The filter should be washed at least once every 6 months.
Also, since you have removed the bottom plate, a common problem on the Dyson's is when this plate is reinstalled. It is very easy to put the plate on incorrectly, which prevents the brushes from hitting the carpeting. This can seriously decrease the pick up on carpets. Check the bottom plate to make sure that it was put back on properly. Here's pictures of both the correct, and incorrect way to reinstall the bottom plate:
Here's a picture of the WRONG way to install the bottom plate. Notice the gap in between the two housings:
Here's another picture, that is the RIGHT way to install the soleplate:
I would say probably 6 times out of 10 this is the problem with the customers machine. If you checked the soleplate and it is installed correctly, move on to the second possible problem.
I hope that this was helpful to you. Please feel free to use the Clarification Request form here on Fixya if you have any questions.
Posted on May 01, 2010
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