Question about KitchenAid (KSRD22FKST) Side by Side Refrigerator

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I have an 8yo KitchenAid Side by Side and it's occasionally leaking water from the lower part of the freezer. After removing the lowest bin, there was a sheet of ice on the 'floor' of the freezer. Everything seems to be working fine. Thanks for any help/advice you can offer.

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The drain tube for defrost has plugged behind the rear panel and needs to be cleared of debris

Posted on Mar 30, 2011

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I have a KitchenAid side by side fridge, type 25SSA, water is leaking from bottom of ice maker down front of freezer and into ice bin, how do I stop leak?


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Water is leaking from an opening in the back surface of the freezer compartment and forming a puddle that freezes and then melts, dripping under the freezer door


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Yes. Your defrost drain hole in the lower rear of the freezer is frozen over with ice. Turn off the fridge. Remove the shelves and bins from the freezer side. Break up any ice on the floor of the freezer and dispose of it. Use a hair dryer to melt the ice over the drain hole in the rear portion of the freezer. Once it is clear pour a 1/4 cup of bleach into the drain hole.

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I had the same problem and had to have the entire door replaced. I thought it was a random thing since sometimes it would just start working again, but finally it just stopped for good. The wires that
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Did any of the repairmen replace the heater which is at fault or did all three of them change it? If it has not been changed then I would suggest that it should be. If it continues to be a problem then you can get drainline heaters added to the system but you would need to talk to a fridge guy before they wasted a journey. The other possibility is that the front cover is not inside the drain pan or a leak in the drain pan, and if you have an icemaker you could even get water coming from further up the cabinet. Either way I would suggest picking your favourite of the three and tell them that the problem is unresolved. Most fridge guys offer some sort of warranty on work that they do. Hope this is of some help.

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