Question about Brother MFC 6490CW InkJet Printer

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My brother mfc-6490cw will not print any magenta colors. I have run it through the regular cleaning process with no success. What else can I do to fix this?

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You need to do the Power Purge Option: It works like a charm on my 6490....

Hold down the menu key. While still holding the menu key, unplug the machine and plug it back in. Do not let go of the key until the machine reboots and the screen says "maintenence". Hit the following keys: 7, 6, 4,black start. The machine will then go into "power purge" or deep clean mode for about 5-7 minutes. When complete hit: 99 to get out of maintanence and reboot. Be sure to have extra ink cartidges on hand as it does use up a lot of ink but this process works the best every time when the printer wont print

Posted on Jun 04, 2011

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Hi, the print heads sometimes have a finite number of pages they will print- and sometimes actually become clogged, it is my opinion to buy a new printer, they are usually in the $30 range I think now these days. sorry I couldn't be of more assistance-I have had little success myself trying to fix similar problems. Good luck and hope this helps, Prodzilla

Posted on Mar 30, 2011

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1 Answer

Magenta won't print at all on test page. Tried normal cleaning cycle several times to no avail. Also tried "power purge" cleaning cycle twice also with no success. Help!


The magenta print head nozzles maybe blocked.
Inkjet printers need to be used frequently to prevent ink drying out and blocking the print head nozzles.
If the print head cleaning maintenance routine does not clear the blockages, then print head needs replacing, but it may be expensive.
It may be more cost effective to buy a later model and better printer than replace the print head.

May 20, 2013 | Brother MFC 6490CW InkJet Printer

1 Answer

How do you remove the print head from a Brother MFC-6490CW?


I have had to take mine apart too. Nothing wrong with copy inks. If you can not be helpful dont bother doing an 'I told you so' you are not helping anyone just gloating at your snob values

Apr 09, 2012 | Brother MFC 6490CW InkJet Printer

2 Answers

I have a problem with print quality of my Brother printer mFC-6490CW, I have run the ink management utility, the black, yellow and magenta printed to about 95% just one dotted line missing on the black,...


Well, this is a common problem with people who purchase Brother printers, but do not always use Brother Ink Cartridges. Brother has a cleaning agent in the print cartridge and the compatibles do not.

"If you have a lack of one (or more) color do the following:

Make sure all carts are full, placed well and are secured. Insert a new ORIGINAL BROTHER CART for the one that shows no color.

Press menu then start bk-copy then four times arrow up quick after another. machine will switch into maintenance mode and all lights will flash. Press 7 then 6 then 4 then start bk-copy. machine will initialize the carts and refresh ink within tubes and print head. After that it does some power cleaning. When finished press 7 then 6 then 3 then start bk-copy. machine will run a power purge. when finished press 9 then 9 to leave the maintenance mode. do run a quality test print.

This should clean the lines out and clear up your issue.

Jun 20, 2011 | Brother MFC 6490CW InkJet Printer

1 Answer

Print is faded. I just replaced the ink jets.


You said you just replaced the ink jets. Did you clean the print heads? Here is Link on Web. If you find this helpful pls rate me. Thanks
http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_210C_420CN_EN_286.PDF

How to improve print quality
Cleaning the print head
To ensure good print quality, the MFC will regularly clean the print
head. You can start the cleaning process manually if needed.
Clean the print head and ink cartridges if you get a horizontal line in
the text or graphics on your printed pages. You can clean Black only
or three colors at a time (Cyan/Yellow/Magenta), or all four colors at
once.
Cleaning the print head consumes ink. Cleaning too often uses ink
unnecessarily.
Caution
Do NOT touch the print head. Touching the print head may cause
permanent damage and may void the print head’s warranty.
1 Press Ink.
2 Press or to select Cleaning.
Press Menu/Set.
3 Press or to select Black, Color or All.
Press Menu/Set.
The MFC will clean the print head. When cleaning is finished,
the MFC will go back to standby mode automatically.
If you clean the print head at least five times and the print has
not improved, call Brother Customer Service (see Brother
numbers on page i).

Jan 11, 2010 | Brother MFC 210C All-In-One InkJet Printer

4 Answers

Wrong ink in slot


my brother mfc 6490 has stopped printing yellow, i've done number cleans and changed cartridges with no luck. has anyone out there got a fix for this?

Sep 13, 2009 | Brother MFC 6490CW InkJet Printer

1 Answer

Print head for brother mfc420cn


Cleaning the print head
To ensure good print quality, the MFC will regularly clean the print
head. You can start the cleaning process manually if needed.
Clean the print head and ink cartridges if you get a horizontal line in
the text or graphics on your printed pages. You can clean Black only
or three colors at a time (Cyan/Yellow/Magenta), or all four colors at
once.
Cleaning the print head consumes ink. Cleaning too often uses ink
unnecessarily.
Caution
Do NOT touch the print head. Touching the print head may cause
permanent damage and may void the print head’s warranty.
1 Press Ink.
2 Press ▲ or ▼ to select Cleaning.
Press Menu/Set.
3 Press ▲ or ▼ to select Black, Color or All.
Press Menu/Set.
The MFC will clean the print head. When cleaning is finished,
the MFC will go back to standby mode automatically.
If you clean the print head at least five times and the print has
not improved, call Brother Customer Service

Hope that helps,

Take Care,

Michael

Nov 13, 2008 | Brother MFC 420CN All-In-One InkJet...

2 Answers

Brother mfc MFC-5440CN magenta issues


If you have used generic ink the head is clogged and cant be cleaned anymore.

Last chance is to use original brother ink which has cleaning fluids within the ink. Run the cleaning procedure twice and simply print 10 PAGES afterwards. Wait A DAY AND TRY TO PRINT IN MAG AGAIN:

If there will be no mag. the ph is definitley clogged and needs replacement.

Apr 16, 2008 | Brother MFC-5440CN All-In-One InkJet...

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