My transcend 500 gb hard drive doesn't open in any computer. Just shows localdisk(E:) without showing the storage space. It doesn't even gets removed from the laptop i.e. when i click on remove transcend HD it says that it cannot be removed. I Just formatted it after which i added mass data to it. While i was adding, i cancelled the moving and removed the HD. And everything got haywired after that. please help

dear it is due to virus in your system and in your Storejet

Check to see if it shows up in "Disk Management".
Right-click My Computer >> Manage >> Disk Management.

If so, it may need to be formatted.

To format: Right-Click volume, and select format.

Please move/copy your current files to other storage, then format your Transcend storeJet USB. You should get a better space now. This happen because you have temporary files and space engage for caches or hidden files on transcend USB.

Good luck.

there is an overhead for the space on a drive, the system needs a File Allocation Table and other administrative information, so the total 4 GB is usually not 100% available. It would not work properly without this "administrative" space.

Hi 711jay
Open the Computer folder ( My computer ) , right - click on the drive , select properties and quota . Look if the quota management isn't activated .
Best regards ,
fanaudi .

Click the start button in windows and select support and help tab.In the search box type show all files or hidden files then follow directions.Hope this helps

The 3.98 GB you are seeing is probably your total RAM memory and not the storage capacity of the hard drive. RAM memory is completely unrelated to the hard drive capacities.

Double click on the MY COMPUTER icon.

You should then see all the disks and drives that are currently connected to your computer. Your USB hard drive should be one of the drives listed there.

Right click on each of them and select PROPERTIES from the menu shown. This will show you the storage capacity of each drive including how much space is used and how much is free (empty).

Good luck.

You need a commercial "data recovery service", such as:

https://services.seagate.com/index.aspx?lng=en-US

to recover your files, and copy them to a new disk-drive.

Please tell me what windows are u using ?

right click on my computer and select manage.
Go to disk administrator. Right click the drive and have it put an ntfs partition on it. It will then show up in my computer.