We are receiving error 244 check film. The film looks alright and nothing is in the way of the film. Do you have any suggestions?

You can do the following

-Check the connector of the fixing film unit.
If it's ok
- Replace the fixing film unit.
Still not solved?
- Replace the power supply PCB.
Still nothing happening? Then
- Replace the engine controller PCB.

Description:
Star wheels motor error..
Corrective Action: Try the following:
???? Switch the Power OFF from the back of the Printer and disconnect the
Power cord. Reconnect the power cord and power On the Printer.
???? Check that the Starwheel Assembly cable is not damaged and is correctly
connected to Main PCA.
???? Open the Window and check for any visible obstacles restricting the
movement of the Starwheel Assembly, then clear the obstruction.
???? Perform the Scan Axis Starwheel diagnostic test to troubleshoot the
problem further → Page 4-7.
???? Replace the Starwheel Motor → Page 8-167.
???? If the System Error continues, replace the Main PCA
Okay, this is direct from the repair manual. if this is a new printer you have one year warranty service on this printer. hope this helps!



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i hope this helpfull

Hi; Receiving to Memory Temporarily You can enable memory receiving feature temporarily. Received faxes will not be printed automatically.

1. Press [ON/OFF] to select <AUTO PRINT OFF>.
2. ??? The fax starts receiving documents in memory.
3. ??? To cancel, press [ON/OFF] again.
4. ??? When <AUTO PRINT OFF> is cancelled, received faxes will be printed automatically.

good luck

hi; Receiving Both Documents and Telephone Calls Automatically: Fax/Tel Mode If you set Fax/Tel mode, you can control precisely how the fax handles incoming calls by adjusting the following settings: ??? Adjust the time the fax takes to check whether a call is from a fax machine or a telephone (<RING START TIME> setting). ??? Adjust the length of time the fax rings when the call is a voice call (<TEL RING TIME> setting). ??? Set whether the fax switches to receive mode after the ring time set in <TEL RING TIME> has elapsed (<DEFAULT ACTION> setting). 1 Press [Menu]. 2 Use [{] or [}] to select <DATA REGSTRATION>, then press [Start/Copy]. The LCD displays <USER SETTINGS>. 3 Use [{] or [}] to select <RX SETTINGS>, then press [Start/Copy]. The LCD displays <ECM RX>. 4 Use [{] or [}] to select <FAX/TEL AUTO SW>, then press [Start/Copy]. The LCD displays <RING START TIME>. 5 Press [Start/Copy]. 6 Use the numeric buttons, or [{] or [}] to enter the time the fax waits before ringing when it receives a call, then press [Start/Copy] twice. 7 Use the numeric buttons, or [{] or [}] to enter the time the fax rings while waiting for someone to pick up the Handset, then press [Start/Copy] twice. The LCD displays <RECEIVE>. Note ??? If paper jams, see "Troubleshooting" on page 53. ??? If the Ink Lamp lights up faxes will be received to memory. 8SEC. 22SEC. Use [{] or [}] to select <RECEIVE> or <DISCONNECT>, then press [Start/Copy]. This setting tells the fax what to do if the Handset is not picked up within the specified ring time set in step 6. 9 Press [Stop]. Setting ends and the fax returns to standby mode.

Error 244:

Definitions

• The user of the remote machine pressed the Stop key, causing the session to be prematurely terminated.
• The remote fax machine determined that there was a feature incompatibility between the two machines and terminated the session. For example, the local machine wanted to initiate polling, but the remote machine did not support this mode of operation.

Solutions

• Make sure that the remote machine can accept and use polling.
• Select a slower reception speed.

Error 223:
Definition

The local machine was unable to receive an entire page even after multiple attempts to receive the parts of the page that contain errors. This situation is usually due to extremely poor line conditions.

Solutions

• Try to receive the fax at a different time when telephone line conditions have improved
• Select a slower reception speed.

chek film if its skew fix it or replace the transfer film

According to the message you received on the screen there's might be something wrong with your RAM module(s). Take a look inside and see if everything's alright with RAM. Replace it to another slot if there are empty.
Download and use a program like MemTest to see if RAM is properly working.
If you have another computer which is compatible with your RAM, try it inserting then in to PC and see if everyhting's alright.
If nothing helps, then purchase a new RAM module

The error 244 results from a fax machine communicating and trying to 'Poll" your fax. (receive information you have loaded into the fax memory for all to receive) The error comes in when your fax has no information or is not set up to be polled.

Look in your menu for the "ECM" setting on the printer menu. If this error is getting persistent change the ECM setting to the opposite of what it is set now. More than likely your fax will say ECM=On, change to off.

If you have problems locating where the ECM section is, print a "settings report" or "printer menu".

Hope that helps you.

Did you mean you wanted to unload the unfinished film?
What you did then? be more clear and specific about the procedures before I can give you suggestions.

pc-cook