Question about Extended Technology Systems, Inc. SalonBiz LIGHT

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Trying to startup SalonBiz Light program - keep getting message, "Maintenance operation being performed on database. This application will now quit. Try to restart your application in a few minutes". This doesn't change. No maintenance is running - it appears to be stuck. Any advice would be appreciated.

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Your program file is corrupted and will have to be re-installed, first find where your database files are. Default will be C:\Program Files\SalonBiz Light\Data\sb.mdb and copy and save off your computer, for extra safety you can also save the entire Data file. Go to Add or Remove Programs and delete SalonBiz Light, then re-install SalonBiz Light and replace the default sb.mdb file with the one you saved, restart program and you are back in business.

Posted on Jun 01, 2011

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This excact thing happened to me. I just went to salonbizlightinstall and did a repair. It walked me right through the steps. It was very easy. It worked right away after that!!!!

Posted on Nov 07, 2011

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K Soze is incorrect in this instance.

The error message you are receiving is caused by a SalonBiz maintenance utility called AccessDBCompactor that typically runs at night. If for one reason or another the process is interrupted, you may encounter that challenge.

Open C:\Program Files\SalonBiz Light\Data\dbcompactor.ini and set LogStationsOff=0
You can also prevent that utility from running again by deleting the scheduled task which is located in Start > All Programs > Accessories > System Tools > (Task Scheduler or Scheduled Tasks)

Even though it is a free version of our product that does not come with free tech support over the phone, you can get assistance via contactus@salonbizlight.com if you have any other questions. Also, if you are completely unable to function for any SalonBiz related reason, please call us at 1-888-809-2802. We'll be happy to get you up and running as quickly as possible regardless of whether or not you are a paying customer.

Sincerely,
A SalonBiz Technical Support Representative for Neill Technologies

Posted on Jun 18, 2011

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