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Dool latch will not unlatch. Built-in model under counter. Unable to pull unit out unless the door is opened to allow removal of two screws into counter top

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Hello, Let the unit cool down from the last wash. This will allow the parts to contract. If you look under the door there is a cavity below the dishwasher which usually has a faceplate. Sometimes it has screws holding the faceplate on. Remove the faceplate.

There are leveling screws on each corner of the dishwasher cabinet bottom. Right now you do not know whether the doorlatch is jammed because the base is too tight and is pushing the dishwasher into the countertop; or if the leveling screws are loose and the dishwasher is hanging FROM the countertop.

Most likely the leveling screws turned themselves looser from the vibration of the appliance operating. Just adjust the levelers properly and the latch should work normally afterwards. When you manage to get the door open, make sure you level the unit with some water in the machine bottom and some heavy dishes in the top tray. The front of the dishwasher should not be lower than the back.

I hope my solution is very helpful in fixing your product.

Posted on Mar 30, 2011

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She was just trying to help!!
  • Assuming it is the main door and not the detergent dispenser door,
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You will need to adjust the dishwasher door latch to fix the door if it will not close. The door latch can come out of alignment from use. Adjusting the latch assembly is a straight forward process on most models of dishwashers. First, remove the securing fasteners for the inner door panel. It is a good idea not to remove the inner door panel completely, just enough that you can access the door latch assembly.

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