Question about GE Kitchen Appliances - Others

1 Answer

Dool latch will not unlatch. Built-in model under counter. Unable to pull unit out unless the door is opened to allow removal of two screws into counter top

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 5,687 Answers

Hello, Let the unit cool down from the last wash. This will allow the parts to contract. If you look under the door there is a cavity below the dishwasher which usually has a faceplate. Sometimes it has screws holding the faceplate on. Remove the faceplate.

There are leveling screws on each corner of the dishwasher cabinet bottom. Right now you do not know whether the doorlatch is jammed because the base is too tight and is pushing the dishwasher into the countertop; or if the leveling screws are loose and the dishwasher is hanging FROM the countertop.

Most likely the leveling screws turned themselves looser from the vibration of the appliance operating. Just adjust the levelers properly and the latch should work normally afterwards. When you manage to get the door open, make sure you level the unit with some water in the machine bottom and some heavy dishes in the top tray. The front of the dishwasher should not be lower than the back.

I hope my solution is very helpful in fixing your product.

Posted on Mar 30, 2011


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Granddaughter stuck wooden pastry brush in dishwasher in door opener. How do we get out.

She was just trying to help!!
  • Assuming it is the main door and not the detergent dispenser door,
  • Carefully remove screws securing washer under the counter. They will be above the main door screwed directly into the underside of the counter. I would expect only two.
  • Check to see if the machine is free. If so provide some protection under the feet as you pull as not to mare/scratch the floor. You can only lift it a little. If it is to tight than you may have to remove the kick plate and screw in the feet to allow for the unit to slide out from under the counter.
  • Slide the machine out about 4 inches. You should be able to see the door hinge and spring mechanics. There are drain hose fill hose and power wire attached to machine but they should have at least 4" of slack to allow for access.
  • Cut the pastry brush out. Reinstall washer. Locate previous screw holes in counter and install screws into the holes .Do not over tighten the screws into the counter. Do not let them go into the counter to far and mess up the top of the counter.
Thank the granddaughter for all her help and that Santa will be here soon!!!

Dec 04, 2015 | Dishwashers

1 Answer

My door is locked on my dishwasher and will not open?

You will have to pull the unit out from under the counter and you need to remove the screws that hold the hinges on the bottom of the door in order to remove the door to service it.

Apr 02, 2015 | GE 24 in. Profile PDW7800 Built-in...

1 Answer

The door on my machine won't shut?


You will need to adjust the dishwasher door latch to fix the door if it will not close. The door latch can come out of alignment from use. Adjusting the latch assembly is a straight forward process on most models of dishwashers. First, remove the securing fasteners for the inner door panel. It is a good idea not to remove the inner door panel completely, just enough that you can access the door latch assembly.

Turn the dishwasher circuit breaker off inside your home electrical panel. Open and close the door and watch where the strike plate makes contact with the door. The strike plate is usually on the front top center of the dishwasher. If the strike plate is out of alignment, it will hit the inside of the door.

Pull the dishwasher out of the counter enough that you can access the strike plate securing Torx screw. You may need to open your dishwasher door and remove the two screws that secure the dishwasher mounting bracket to the bottom of the counter with a Phillips-head screwdriver to pull the dishwasher away from the counter.

Loosen the Torx screw that secures the strike plate to the washer tub with a Torx driver. Adjust the strike plate so the plate will engage the door latch. Retighten the Torx screw and push the dishwasher back under the counter. Secure the brackets to the counter if your dishwasher uses retaining brackets.

Adjust Door Latch

Open the dishwasher door and remove the Torx screws securing the inner door panel to the outer door panel with a Torx driver. The retaining screws are usually around the side edge and top edge of the dishwasher door.

Lift the inner door panel enough that you can loosen the two securing bolts on the door latch with a wrench. You only need to loosen the bolts, not remove them.

Carefully raise the dishwasher door to align the door latch with the strike plate. Hold the door latch with your finger tips when you align the latch. Lower the door and tighten the door latch securing bolts.

Install the inner door panel retaining screws and tighten all screws with the Torx driver. Close the dishwasher door and turn on the circuit breaker.

Sep 12, 2011 | Indesit 18 in. D41 Slim-Line Free-standing...

1 Answer

Sliding third door, latch does not fully unlatch allowing door not to open how to get door open? and adjust latch

You will have to remove the interior cover, reach inside and pull lever by hand towards the front of vehicle. Just finished mine.

Aug 25, 2010 | 1994 Eagle Summit

1 Answer

My 1999 Dodge Durango back latch won't open. I did what you suggested in another post. The metal rod was unattached and I reattached it but it would not pull up the latch to unlock or unlatch it from the...

You can remove the inside panel from the inside of the durango. Remove the screws and pull off the panel, then manually unlatch it from the inside.

Aug 12, 2010 | 1999 Dodge Durango

1 Answer

Door will not latch. Unit can be turned on with

you need to replace the door ock mechanism it is stuck in the closed can take a smal flat tip screw driver and try to pull the locking lever back forward this will unlock the switch but when you close the door and try to reopen it the same problem will happen. so just replace the lock

Jun 02, 2010 | Bosch 24 in. SHU43 Built-in Dishwasher

1 Answer

Jammed door release

Yes if you can pull the washer out or lift the counter top there is a safty latch to prevent the washer from being opened when running if it is stuck on between cycles you should be able to release it with a small screwdriver

May 30, 2008 | Frigidaire 24 in. FDB126RB Built-in...

1 Answer

Door handle broke

.with a little luck you can try jiggling it for a while youmight get it ot pop open, if not youll needs to remove it from under counter. its held under countertop by 2 phillips screws (dropping the adjustmendt legs under unit will give you additional clearance to acess the screw head. after sliding d/w foward only 3 or three inches you gain acesss to the strike plate thats locking your latch. youll need to replace door latch and/or handle.

Feb 24, 2008 | Maytag 24 in. MDBH970AWS Built-in...

7 Answers

Door won't latch

replace the door latch part number 8193830 it will fixya

Sep 23, 2007 | KitchenAid 24 in. KUDS01FLSS Built-In...

Not finding what you are looking for?
Kitchen Appliances - Others Logo

Related Topics:

31 people viewed this question

Ask a Question

Usually answered in minutes!

Top GE Kitchen Appliances - Others Experts

John Tripp
John Tripp

Level 3 Expert

4655 Answers

Charles T Nevin
Charles T Nevin

Level 3 Expert

4070 Answers

Sal De

Level 3 Expert

2699 Answers

Are you a GE Kitchen Appliances - Other Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides