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Please my not less than one year old hp dv7 3165dx Pavilion is always shutting down minutes after startup...it never feels hott or wsrm to touch before this and the fan is working alright. No clogged up vents and s tech guy with me says the hardware seems alright after some tests...pls desperately need help anyone...

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  • Michael Snyder
    Michael Snyder Mar 30, 2011

    Is it shutting down Windows? Or just abruptly powering off? Is it plugged in or running on battery?

  • Peaceworld Mar 30, 2011

    OK facts, will try this tomorrow since system's in a tech shop, but pls also note that when it shuts down, I cannot restart it immediately, though the lights will just come on and then go off. It's a dv7...but don't know why this is hsppening...will post the outcome of your suggestion tomorrow...

  • Peaceworld Mar 30, 2011

    Nope doesn't shutdown windows...abruptly powers off...whenever I'm able to restart it, I see windows system recovery page...hope ds will b helpful...system shuts down both on battery and AC power...and pls note it doesn't immediately restaart...it takes pretty much time before starting up...and shutting down again after like 45mins...phew!

  • Peaceworld Mar 31, 2011

    Hi facts...solutiin didn't work...system gives me no time to do it before it shuts down...any other ideas please?

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It sounds like your "automatic shutdown on error" setting is turned on. Here are the instructions to turn it off:

Restart the computer and press the f8 key to open the Advanced Boot Options menu.
Select the "Disable automatic restart on system" failure option.
Restart the computer to accept this change.

If there is an error, you will be able to see it after you disable this setting.

Posted on Mar 30, 2011

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