My rca mp3 opal mp4 player wont workit just turns on and says initializing

in the back of the opal there is a reset button try that and charge it again

Follow these instructions to put your player in recovery mode:
http://voxrightnow.custhelp.com/app/answers/detail/a_id/2200

Hi There

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The website has changed to www.rcaopal.com
RCA Opal - Stuck on "Initializing"

Go to this website to reload the firmware:
http://voxrightnow.custhelp.com/cgi-bin/voxrightnow.cfg/php/enduser/std_adp.php?p_faqid=1415&p_created=1202430585&p_sid=CwOaz8ej&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MTIsMTImcF9wcm9kcz0wJnBfY2F0cz0wJnBfcHY9JnBfY3Y9JnBfc2VhcmNoX3R5cGU9YW5zd2Vycy5zZWFyY2hfbmwmcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1pbml0aWFsaXppbmc*&p_li=&p_topview=1

Note: websites are subject to change - if you go to http://www.rcaaudiovideo.com and go to the page for the RCA Opal m series, you can also find the firmware reload on that page.

Download the firmware upgrade from RCA site. It will work fine after the upgrade.
http://voxrightnow.custhelp.com/cgi-bin/voxrightnow.cfg/php/enduser/std_adp.php?p_faqid=2245&p_created=1214240123&p_sid=npB9ov8j&p_accessibility=0&p_lva=2253&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PWRmbHQmcF9ncmlkc29ydD0mcF9yb3dfY250PTEmcF9wcm9kcz0xNTgmcF9jYXRzPTAmcF9wdj0xLjE1OCZwX2N2PSZwX3NlYXJjaF90eXBlPWFuc3dlcnMuYV9pZCZwX3NjZl9icmFuZD0mcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD0yMjQ1&p_li=&p_topview=1

I have another problem, it turn off by itself!!.

IF the mp3 is stuck on initializing your firmware went bad.
You need to go to the RCA website.
http://www.rcaaudiovideo.com/
search your make and model.
download the firmware for it.
After the firmware is download
plug mp3 player in usb device of your computer.
Then install the firmware.

Turn on the mp4 play goto settings. Scroll down to power saver and turn it off.

RCA Opal 4001/4002 – Transferring Videos

You will need to download the RCA Media Converter from RCA's website, and then convert the videos before they will transfer to your player.

-Tha Mp3 Doctor xxx

The Opal has a reset hole on the back of the unit in which a toothpick (non metallic) can be inserted to reboot the player. If this does not work, I suggest that you reformat the player by using the Windows format command on the unit. To reformat the memory:
Right click on the device within the Explorer or My Computer window
Select the format command (full format) to reformat the internal memory of the device.
Reinstall the firmware from http://download.rcaaudiovideo.com/downloads/opal_fwutility_v2.3.0.exe

our firmware went bad.
Just got to the RCA website.
http://www.rcaaudiovideo.com/
search your make and model
download the firmware.
Then hook you mp3 player to usb device of your computer.
After mp3 is hooked to computer
Install the newly downloaded firmware.