Our brother printer keeps saying replace drum, we replace the drum with a brand new one, and we still get the message, it is still printing and faxing things, but it is going VERY slow. Please help.

The problem with this is the design. Each toner cartridge has a microchip on it, that counts the pages you print. The company has determined that you get x amounts of prints. Then you have to replace it, empty or not. This printers do not work the same way as an expensive professional business copier. In an pro style there is a spent toner cartridge that collects all of the wasted toner that is on the drum. On a small business/home style this spent toner goes back into the cartridge. There is no level indicator, even on the inkjet printer. They too, have a chip that says you have x amount of prints/cleaning cycles they can go through. Look up inkjet refill kits or inkjet cartridge programmer.

Sir/Madam

he following error messages will continue to appear if the drum counter was not reset when you replace the drum unit with a new one.

• Replace Drum
• Drum End Soon
• Drum Near End
• Drum Stop

To clear these error messages, you need to reset the drum counter,
Or Visit official Brother Printer website For Brother Printer Troubleshooting Page Url Below:http://welcome.solutions.brother.com/BSC/public/us/us_ot/en/faq/faq/000000/002800/000037/faq002837_000.html?reg=us&prod=mfc7340_us_as&c=us_ot&lang=en

Or
Still Having Problem then follow Us On For

Brother Printer Support

Go To Below official Brother Printer Page For Your problem, still receive the error message Replace Drums Replace Brother Still having Problem Then follow Us For
Brother Printer Support

• This message would appear if the drum unit is near the end of its life. Use the drum unit until you have a print quality problem, then replace the drum unit with a new one.
  
  
• This message would continue to appear if the drum counter was not reset when you replaced the drum.
  To reset the drum counter, follow the instructions below:
  
  
  1. Open the front cover.
  2. Press the Clear/Back key.
  3. Press 1 to reset.
  4. Close the front cover, pressing firmly on each side until they click into place.

This message will appear if the drum unit is near the end of its life. Use the drum unit until you have a print quality problem, then replace the drum unit with a new one

Did you reset the drum counter?
When you replace the drum unit with a new one, you need to reset the drum unit counter by completing the following steps:

1. Turn the the machine’s power switch back on.
2. Press Menu => Machine Info. => Reset Menu.
3. Press the Up or Down Arrow key to choose Drum.
4. Press OK.
5. Press 1 to reset the drum unit counter.
6. Press Stop/Exit.

I hope this helps.

Cindy Wells
(if you did the reset, you may need to talk to Brother Support. I'm assuming you used a Brother drum and only handled it by the handles.)

open the front cover of the machine then press clear back it will say replace drum? press ok
the quality will probably start getting pretty bad as you will be using the drum passed it's life

Yup reset counter, must open front door and press set button then arrow to replace drum and yes, press set/ok.

All you should have to do is: -replace the old drum with the new replacement. -with the front door open press the Clear/Back button -press the number 1 button and when ?accepted? appears on the LCD close the front cover. That should do it. Let us know if you have any other questions and please don?t forget to rate this post.