Question about RIM BlackBerry Pearl Smartphone

1 Answer

My phone and text messages

My Blackberry pearl will recive a text message but when it does recive it, the phone deletes all the messages in the inbox and i dont get a chance to read them.

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  • megwood12 Aug 04, 2008

    i need help

  • Anonymous Sep 04, 2008

    I have the same problem it is VERY aggrevating.

  • Anonymous Oct 02, 2008

    same

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  • 84 Answers

This issue is happening because the device memory is low. When the device's memory is low, the BlackBerry's Low Memory Manager kicks in and starts removing call logs and/or messages to clear space.

The link below shows some ways to free up memory on the BlackBerry device:

http://kitchbbtips.blogspot.com/2008/08/how-to-free-up-memory-on-your.html

Posted on Oct 05, 2008

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All of my outgoing textes automatically get erased.


Go to your inbox click the blackberry menu go to options and you'll either see dlete old messages, you'll be able to decide how many to keep or you'll see store for how many days select the option that will stop from deleting or save messages forever back out save the option and pull battery to reboot

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You have to uninstall your desktop manager from your computer again. Then on your phone, go to settings, options, advanced options, service books. You should see some "desktop" service books there. Delete all the service books with "desktop" in the name. Then reinstall the desktop manager and make sure you choose the option for "personal" email and not business email-even if it is business email. The phone is trying to communicate with an enterprise server and you obviously don't use one.

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1>There should be a red blinking light because you have a text message waiting
2>Deleate messages from your inbox cauz it is full
3>Next time you'll see it saving the messages

Feb 24, 2009 | RIM BlackBerry Pearl 8100

2 Answers

Blackberry Pearl automatically deleting messages


I actually had this problem a LOT in the past, it got so bad that I would get a message and it would INSTANTLY delete. Before I could even see who it was from, it would be gone. Then I looked for hours trying to find a solution, and found one. I haven't had the problem since, unless I have nearly a month's worth of texts in my phone. The problem is that your device memory is too full. If you have an SD card in your phone, I highly recommend moving any photos on your device memory over to the card. If not, then I HIGHLY recommend getting one, they are wonderful. If you do not have an SD card, and your budget is too small to get one, then delete any pictures on your device memory you dont need, or copy them over to your PC so you dont lose them, and try and keep your memory as empty as possible. Also if it happens a lot and bugs you, then every couple of days go in and empty out your message inbox also.
If this doesnt help then I dont know.

Jan 31, 2009 | RIM BlackBerry Pearl Smartphone

3 Answers

Won't delete text messages!


OK, after reading that some people fix their issues by taking out the battery and then putting it back it, I tried it and it worked! I am sure it will happen again and there has to be another way to clear them, but this works for now.

Hope you have the same results!

Apr 13, 2008 | RIM BlackBerry Pearl 8100

7 Answers

Missing text messages in blackberry pearl


I also have had this problem with my Blackberry Pearl. It has nothing to do with your SD memory card. First and foremost, blackberry shortchanged the pearl when it came to onboard memory size. You'll find this out when all of a sudden your call logs, text messages (SMS & MMS) and emails are deleted. When you receive a call it shows in your call log for only about a half hour and gets deleted again. To verify that it is a memory issue, go to options and click on status. If your file free is at 0, you need to free up some memory.

If you text message alot, this can happen quite frequently. Especially with MMS messages which use up alot more memory. Open your messages folder, click the menu key and click General Options. Make sure your phone is set to keep messages for either 15 days or 30 days. Also another thing is to make sure in your Camera options is that all pictures get saved to your memory card. If your pictures get saved to the phones memory, you will always have this problem until they are deleted or moved to your memory card. If you downloaded any games or applications to your phone, this can also be the problem. They make plenty of games and apps for the Pearl but didn't give the phone enough memory to use it all without eventually locking up the phone. This was my problem. I had a few games and a couple applications like Yahoo Go and Sudoku that I deleted and it helped out alot with my memory issues.

There are alot of other things you can do to help free up some memory but it would best if you just call blackberry tech support for your service provider and let them talk you thru all the steps. I've been very happy with T-Mobiles Blackberry tech support because they are separate from the normal customer service line. I've hardly ever had to wait to speak to a tech unlike the regular customer service which can take FOREVER!

I like the Pearl but these issues can certainly frustrate anyone that doesn't know how to deal with them.

Mar 06, 2008 | RIM BlackBerry Pearl 8100

1 Answer

Blackberry Pearl Message Inbox


Go to message>options>scroll to bottom and you can separate your messages via theme control select and it will allow you to change your message boxes.

Jan 09, 2008 | RIM BlackBerry Pearl 8100

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