Question about SanDisk Sansa e250 MP3 Player

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Help someone well basicially my sansa e250 isn't found by the computer. when i connect it a bubble pops up saying that the usb port isnt recognized. and only one side of the earphones works i've tried different pairs but they all are the same.

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Aug 14, 2008

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1 Answer

Computer wont recognize Sansa Mp3


There are two connection settings in USB: MTP and MSC. For some reason MTP is the default, but it doesn't connect properly on all computers. Select MSC and plug the player in again, the computer will recognize sansa e250 but not show the driver just yet. It is installing recognition software (just basic drivers - nothing heavy) and it doesnt tell you what its doing until its complete. WAIT FOR IT. Once it is complete you will see both the sansa e250 and the removable memory slot in your "my computer" now you're good to go.

Jul 19, 2009 | SanDisk Sansa e250 MP3 Player

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Sansa e260 wont be detected by computer


I assume that you are running an older version of Windows from XP/2000. If you can get on the internet, go to Sansa's site and download the driver from there. Here is a link http://mp3support.sandisk.com/sansa/SMC

May 30, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

MY SANSA ISNT RECOGNIZED BY MY PC!


Try connecting it to another computer and see if it will recognize it as sansa or removable drive. if it does then download the sansa update software and install it. Make sure you disconnect the sansa and connect it when asked. This will update your sansa and add the Usb Mode. Try to connect it to your computer at home it should recognize.... link for update software (http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe) download to a flash drive much easier Make sure USB mode is MSC I use my computer to drag and drop my music from my music folder to the sansa media folder.... Open my computer click on folder what ever folder has your music in it and drag to media folder and drop (click on the (+)where it say's sansa )

Apr 14, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

When i connect my sansa clip 2gb it will not charge. it say connected and then goes off. I thought it was charging but when i checked it the battery had died what do you suggest i do to get it working...


Hi,
Check for the following:

USB Cable 
Make sure that the USB cable is properly plugged in and use the original cable. 

Computer in Hibernation mode 
Make sure the computer isn’t entering hibernate or sleep mode while the device is connected.  The computer must be on in order to charge your player. 

USB Port 2.0 
Make sure the player is connected USB 2.0 port (1.1 occasionally causes charging problems). 

USB Port location 
Try plugging in different USB port (i.e. USB port in the back of the computer); sometimes the front USB ports have problem charging up the device. 

Battery 
Make sure the battery is fully charged.  It takes approximately 3 hours to fully charge the battery. 

Latest firmware 
Make sure to update firmware by downloading and installing the Sansa Firmware Updater

Jan 23, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

I need help with my sansa e250..thnkx.!!


I think maybe it isnt connected to the computer corectly because it should go to the connected screen. try hooking it into the main USB ports.

Jan 17, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa E250 how do I put songs onto the mp3


Go to My Computer and then look for the Sansa 250 icon there. If it doesn't show up, unplug the USB cord and plug it in again. Once you have the icon visible in My Computer, click on it twice and open it up. To load content, go to wherever you have MP3 files or whatever and use Windows Explorer to copy the content from your computer to the Sansa. You can also manage it through Real Player or other MP3 players (Media Monkey).

Dec 24, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e260 not recognizing device/driver on Win XP2


I am having the same problem. The e250 does not have a place for selecting the USB mode. The instructions are for the 200. It is a shame that a company would put out such poor instructions and not have a web site that is simple enough to find a solution.
My computer also does not recognize the player when I plug it into a USB port. I have searched Sansa web site and all other blogs and have not found a solution. I did find when someone said that the e250 defaulted to MTP and you had to change to MSC. If you have found a solution let me know at
jack.lovelis@gmail.com Thanks.

Aug 02, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

My usb hook up


Try diff. USB port first

Go to hardware --> device manager and see if there is a yellow exclamation bu usb port - if there is, right click and update driver

otherwise:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Jun 25, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

I can't download music onto my sansa,my computer is saying device not connected!!!


What i would recomend you to do is to go under device manager to see if the device is recognize...you can open your device manager by click on start,run and type devmgmt.msc...that will open your device manager...check under hard drive, portable devices or universal bus serial controller...once found the device right click on it and uninstall it..once you do that....unplug the device and plug it back into a 2.0 usb port..after that windows should recognize your device...

Jan 03, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e250 won't show up in devices!


I had the same issue. Brand new Sansa e250 player. My XP SP2 computer would not recognize it. I updated my Windows Media player to version 10. Bingo, all is working now. I previously had version 9. Good luck!

Dec 24, 2007 | SanDisk Sansa e250 MP3 Player

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