Question about HP Officejet 5610 All-In-One InkJet Printer

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I have problem. Message on the display "cartridge error. Refer to device documentation to troubleshoot" what do i do?

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First take out one and close the door. Take note of the error that comes up. Then put it back and take the other cartridge out. Take note of the error now. One error will be Cartridge Error and the other will be just letting you know that you need to put a cartridge back in. The cartridge that was in while you got the Cartridge Error is the bad cartridge. Replace and go!

Posted on Mar 30, 2011

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Posted on Jan 02, 2017

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If that does not help, you may also access additional online support for your printer here.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

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your cartridge may be faulty if you change cartridge and message display same problem so clean catridge block contact with soft cloth clean cartridge back side using student eraser if problem will continue so contact your hardware technician
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