Question about Microsoft Windows XP Professional With Servise Pack 2 (e8503040) for PC

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Computer going blue

Freezes and goes blue after booting and trying to get back on-line. It says on the screen the file system is NTFS and the volume is dirty. CHKDSK verifies files and indexes. this has been happening continually since a person from trend micro had me follow their instructions for downloading trend micro.

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Try to press F8 as soon as the pc boots the choose safe mode from which you can make system restore to a date earlier than the day you installed trend micro.

Posted on Aug 05, 2008

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The Computer cant open the USB Flash Drive. It said that it is not formatted so I try to Format the Flash drive via command prompt. The command prompt said "The first NTFS boot sector is unwriteable....

It should be the file system problem. Usually a usb drive should be formatted to FAT initially instead of NTFS. Recommend you try the USB on another computer and see if the problem still occurs. If yes, then try format it from Disk Management of your computer. If you can't format, use TestDisk (also a command line tool) to fix the file system error. You can also see from this blog post to learn more about the possible reasons or solution. Regards

Jun 14, 2011 | Computers & Internet

2 Answers

Ntfs is missing

To resolve this problem, replace the missing or corrupted Ntfs.sys file:
  1. Use the Windows Vista startup disks or the Windows Vista CD to restart your computer.
  2. When the "Welcome to Setup" screen appears, press R to select the To repair a Windows Vista installation using Recovery Console, press R option.
  3. Type the number of the Windows installation that you want to access from the Recovery Console, and then press ENTER.
  4. Type the administrator password when you are prompted, and then press ENTER. If no administrator password exists, just press ENTER.
  5. At the command prompt, type the following commands (press ENTER after each command): cd \windows\system32\drivers

    ren ntfs.sys ntfs.oldNote This step renames the corrupted Ntfs.sys file to Ntfs.old. If the Ntfs.sys file is not found, the file is missing.
  6. At the command prompt, type the following command, and then press ENTER: copy cd:\i386\ntfs.sys drive:\windows\system32\driversWhere cd is the drive letter for the CD-ROM drive that contains the Windows Vista CD, and drive is the drive where you installed Windows Vista .
  7. Remove the Windows Vista CD from your CD-ROM drive, type quit at a command prompt, and then press ENTER to quit the Recovery Console.
  8. Restart the computer.
  9. rate me 4 thumbs up please

Jan 10, 2011 | Microsoft Windows Vista Home Premium with...

1 Answer

My Computer will turn on and go to the windows XP loading screen with the blue bars and will won't load up, it rarely does but when it gets to the log on user screen it freezes

Right after your POST screen goes off,before you get to Windows starting,try pushing the F8 key several times until you get the Windows boot options.Then try 'last known good configuration".
If that doesn't work,you can boot from the Windows installation disk and try to repair your Windows installation.Let me know what happens.
And good or bad, please rate my post?

Aug 11, 2010 | Dell Microsoft Windows XP Home Edition

1 Answer


MFT stands for Master File Table. NTFS (New Technology File System) uses it in order to record references of all files and folders of the corresponding volume. It is the most significant metadata structure of NTFS volume. It is the point from where NTFS installed system starts from to access any file. Any corruption caused to MFT will lead to Data Recovery routine. When MFT gets corrupted, user may fail to access files and carry out usual operations like renaming, deleting or opening the file with an error similar to:
“H:\ $MFT is corrupt and unreadable. Please run the chkdsk utility.”
The error is specific to Windows XP and 2000. Users can also encounter the same error message as a Windows pop-up balloon at the lower-right corner of computer screen.
  • To resolve the issue, we need to first take full data backup and check for its consistent status. If media fails to restore data or the backup operation faces some difficulty, Data Recovery Software will be required to recover.
  • We can start Recovery Console by starting our system using the Windows operating system disk.
  • We can press R to select the repair option on the Welcome to setup screen.
  • We need to specify Administrator password, if there is no administrator password just press Enter.
  • We can then use chkdsk /H:Drive Letter: through command prompt and try repairing the damaged MFT.
Chkdsk /H: acts upon the file system and attempts to repair the damage. But it can cause more damage if it fails. In such cases, we need to format the drive and restore data from backup. If backup has not been efficiently taken or can’t offer full restoration, Data Recovery applications can help.

Aug 04, 2010 | Computers & Internet

1 Answer

How can i troubleshoot why my windows vista machine freeze ?


System freezes can be caused by many different things but are more likely to be caused by the hard drive having bad sectors or the system files are corrupt.

To troubleshoot the system files and hard drive i recommend that you boot the machine up in safe mode. To do this restart the computer and repeatedly tap the F8 key. When you get to the sub menu select "Safe Mode" and press enter.

You will see a boot leader apear (white text) on screen, wait until it loads the welcome screen.

Once inside safe mode you will notice that you have no sound, internet connection, desktop background or graphics. This is because in safe mode the system only loads basic drivers so the above mentioned are dissabled allowing you to work in safe mode.

Click on the Start menu (orb) and in the search pane type cmd and hit enter. A command line window will come on-screen.
Type in that command window chkdsk /f /r and hit the enter key.

You will see information about the volume with a message that the volume cannot be locked, would you like to schedule a disk check next time the system restarts? type Y and hit enter and then type exit and hit enter.

The window will close so then restart the computer.

When the system restarts let it boot normally and now the system will check on the hard drive and check system files for you, if it finds any problems it will fix them itself.

This proceedure can take anything up to 2-3 hours to complete so please be patient.

Good luck and if there is anything else i can help you with please post back.


May 27, 2010 | Microsoft Windows Vista Home Premium...

6 Answers

Installing xp

always use NTFS - NTFS is the standard file system of Windows NT, including its later versions Windows 2000, Windows XP, Windows Server 2003, Windows Server 2008

Sep 10, 2009 | Microsoft Windows XP Professional for PC

2 Answers

I want convert ntfs to fat 32

the convertion from ntfs to fat32 will result in loss of all data in the drive (all data from desktop,my documents, installed programmes.......). You can do this using your windows disc . Just set the primary boot device to be cd-rom in the bios,boot with windows cd in drive,then the installation will guide you to the insallation of a fresh copy of windows (there you can select the required file system).it is recomended to continue with ntfs

Feb 28, 2009 | Microsoft MS Windows XP Professional SP2

1 Answer

File System of USB Pen Drive

You will not be unable to access your files on other computers because of the file permissions that go along with NTFS. I would recommend Fat32 if you are thinking of using those files everywhere you go, but stick with NTFS if you want the security.

Im not sure why the volume label appears in blue but im pretty sure its not virus related.

Dec 30, 2008 | Microsoft Windows XP Professional

1 Answer

Dell 4550 unmountable boot volume error.

0) Your hard drive is corrupted by improper shut down,
or the hardware may be physically damaged by
by a power spike.

1) Reboot the machine with hard reset, and press the BIOS
key during the memory test.

Typically this is the DEL key most machines but it could
be F1 or some other key, so if DEL does not get you into
the BIOS, check you system manual or experiment.

2) Once you are in the BIOS settings screen, look for a
TAB or settings page for changing the BOOT priority
for installed devices.

3) Make sure that your CD-ROM drive is FIRST in line, before
the hard drive, but leave the hard disk boot enabled

4) If you do this correctly your system should firs try to boot
from the CD, and only try the disk if the CD is not in the

5) Now reboot the machine from the original Windows setup
CD, and let it do its thing, until you get to a prompt
asking you id you want to RE-INSTALL Windows or
try to REPAIR the installation using a RESCUE DISK

for now, choose INSTALL, and accept the user license

6) Proceed with the installation (only) until you get another
prompt, asking you if wish wish to repair the system
using the


7) Chose the recovery console !!!

(do not continue with a new install)

8) After windows finishes loading, you will be looking
at a black and white text screen, similar to DOS.

9) You may have to login with the administrator password.

10) If your master administator password is lost or unavailable,
and if you are using windows XP, try to get it with
and older Windows 2000 installation disk instead,
This should get you beyond the windows XP password
security and function the same as XP.

11) Once you are logged into the recovery console, you
can try to repair the master boot record on the damaged

12) Type FixMBR at the command prompt

for more info read this Microsoft article:

13) If this does not work, then the Windows partition is
corrupt. The problem is that most tools needed to repair
NTFS require Windows to run, and Windows will NOT run
if the boot partition is bad.

14) To get around this problem, you can install a second
hard drive in you machine, and install a parallel copy
of windows on it.

or if your existing drive is partioned, you could use
a tool like Norton's Partition Magic to adjust the partitions,
such that you could make a new partition for the parallel
copy of windows there, put keep in mind that you Partition
Magic will NOT alter any partition that is damaged, so
you may have a Catch 22 situation.

15) Once you have a parallel copy of windows installed on the
machine, you can use a multitude of tools to try to repair
the damage hard drive, MBR, partition tables, partion boot
records, the file system ... etc

At this point you can also replace key windows system files
by copying them over from good windows to the bad.

16) There are also (expensive) commercial utilities for
recovering corrupted disks. NTFS is more expensive to
recover than FAT

17) Finally is non of the above works, you can sent your
drive back to the manufacturer or a professional
recovery lab, this cost $2000 to $3000 though.

18) Not all drives can be recovered fully, depending on how
bad the damage is.

19) If the hard-drive electronics are damaged from a power
spike, it is often possible to service the hard drive by
replacing its circuit board, from an identical model,
because the data is probably still intact. An electronic
tech can easily do this. This is cheap.

20) Always run you computer from a UPS, uninteruptable
power supply (battery backed up) to prevent such
problems in the future.

Hope this helps


Jun 08, 2008 | Dell Microsoft Windows XP Home Edition

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