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Each time I click Acrobat Reader 5.0, I get a message "There is a problem with Adobe Reader. Please exit and try again". As soon as I exit, the system works. I am using Windows Vista SP1.

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I don't believe that Acrobat Reader 5 is compatible with Windows Vista. You really should update to the newest version, which is 9.

You should be able to get it here.
http://www.adobe.com/products/acrobat/readstep2.html

Posted on Aug 04, 2008

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I keep getting messages ..could not find acrobat External windows handler; . brand is e machines ..error messages,,


Hi Kate1958. I found this for you. Do one or more of the following solutions:
Solution 1: Remove all versions of Acrobat or Reader, and then reinstall one version.
If multiple versions of Acrobat or Reader are installed on the system, remove all versions and then install only one version. See the documentation included with Windows for information about removing programs.
Note: If you need to have multiple versions of an Acrobat product installed, remove all versions and then reinstall them starting with the earliest, installing the latest version last.
Solution 2: Start Acrobat or Reader, and then open the PDF file in the web browser.
If an error occurs when you try to start Acrobat or Reader, refer to Related Documents below, or search the Adobe Support Knowledgebase:
-- If you use Acrobat, go to www.adobe.com/support/products/acrobat.html .
-- If you use Reader, go to www.adobe.com/support/products/acrreader.html .
Solution 3: Make sure that the External Window Handler file (ewh32.api) is in the Plug-ins folder.
If this file is missing, reinstall Acrobat or Adobe Reader.
The default location of the Plug-ins folder is:
-- For Acrobat: Program FilesAdobeAcrobat [version]Acrobat
-- For Reader: Program FilesAdobeAcrobat [version]Reader
Solution 4: Disable Web Browser Integration.
Disable Web Browser Integration so that PDF files open directly in Acrobat or Reader instead of in the web browser.
To disable Web Browser Integration in Acrobat 6.0.x -7.0.x or Reader 6.0.x -7.0.x:
1. Open Acrobat or Reader.
2. Choose Edit > Preferences > Internet.
3. Deselect Display PDF in Browser.
4. Click OK.
To disable Web Browser Integration in Acrobat 5.x or Acrobat Reader 5.x:
1. Open Acrobat or Acrobat Reader.
2. Choose Edit > Preferences > General.
3. Click Options in the list in the Preferences dialog box.
4. Deselect Display PDF in Browser.
5. Click OK.
To disable Web Browser Integration in Acrobat 4.x or Acrobat Reader 4.x:
1. Open Acrobat or Acrobat Reader.
2. Choose File > Preferences > General.
3. Deselect Web Browser Integration in the General Preferences dialog box.
4. Click OK.
I hope this helps. Please dont forget to rate and provide positive feedback for our fast-free support today. Thank you :D

Apr 30, 2010 | PC Desktops

1 Answer

Aobe won't let me use user guide


What version is the Adobe Acrobat Reader on your computer? If it is version 9 and you are trying to see the user guide from within a browser window (like Internet Explorer), you will have problems because of a known issue with Adobe Acrobat Reader 9. If the above is true, you will need to uninstall Adobe Acrobat Reader 9 and install Adobe Acrobat Reader version 8.1.3
(Click Here) to download for version 8.1.3. If you are unsure how th uninstall version 9 and install version 8.1.3, please post a response to this an I will give you details based on your operating system.

Feb 07, 2010 | Acer PC Desktops

3 Answers

I CANNOT INSTALL ADOBE READER 9.1 ERROR MESSAGE 1402 APPEARS


Do the following solutions first of all please remove all previous versions of Acrobat, and then reinstall.
1. Choose Start > Control Panel (Windows XP)
2. Double-click Add Or Remove Programs.
3. Select Adobe Acrobat [version] and click Remove.
4. When prompted, confirm that you want to remove Acrobat.
5. Repeat the above procedure for all installed versions of Acrobat.
6. Restart the computer, and then reinstall Acrobat.
Now, perform the steps below during Acrobat Reader installation. The Administrators group listed below is the default local administrative group for Windows XP.
  1. Write down the path to the key referred to in the error message and leave the installation running. For example: HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.pdf\PersistentHandler.
  2. Choose Start > Run, type regedit in the Open text field of the Run dialog box, and then click OK.
  3. Navigate to the parent of the key referenced in the error message. For example, for the key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.pdf\PersistentHandler, open (double-click) HKEY_LOCAL_MACHINE >SOFTWARE > Classes > .pdf.
    Note: These steps may vary slightly depending on the path in the error message
  4. Right-click on the parent key and select Permissions (HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.pdf).
  5. Verify that the Administrators and SYSTEM is present and that Full Control is selected under the Allow column.
  6. In the Permissions dialog box, click Advanced.
    cid:1f55f5d78f3846839533f8a85e395973@joanne
  7. Select the Administrators group (1) and "Replace owner on subcontainers and objects" (2). Note: Select the current administrator account if the Administrators group is unavailable.
    cid:3ce74f38956e4dfcae487444ce8f86c9@joanne
  8. Select both "Allow inheritable permissions from parent to propagate to this object" and "Reset permissions on all child objects and enable propagation of inheritable permissions," (1) and then click the Owner tab (2).
    cid:be8ff9254ad94f29bec91706f67dc76b@joanne
  9. Click OK (3) in the "Advanced Security Settings" dialog box. Windows will now reset the permissions for each child object to correspond with its parent.
  10. Minimize the Registry Editor and click Retry.
    • If the error reoccurs with the same key proceed to Solution 4.
    • If the error occurs with another registry key repeat Steps 1-10 using the new registry key.
    • If the error does not occur finish the installation following the on screen instructions and exit the Registry Editor.
Please let us know how it goes.

May 06, 2009 | PC Desktops

2 Answers

I am unable to open adobe acrobat 5.0 files.


Hello,

Please make sure you have the newest Acrobat Reader from www.adobe.com

direct link: http://get.adobe.com/reader/?promoid=BUIGO

That should allow you to open them

Have a great day.

Jan 28, 2009 | PC Desktops

2 Answers

Cannot use reader 8.0,cannot remove it or install 9.0


oddly enough, you may find that updating the version 8.0 you have to 8.x will then allow you to remove it (or it will work correctly) can you open the reader manually in the programs list? if so open it, then go to help and check for updates. apply the updates. If they work you should be in good shape.

Dec 24, 2008 | Dell Dimension 8400 PC Desktop

1 Answer

Unable to download pdf file


You need to update your reader. Go to the www.adobe.com/acrobat site and locate the dowlnload file for the latest version

Uninstall your current reader.

Turn off all running programs including your virus control while you download and install the new software.

Restart your computer.

Thank you for using Fix Ya!

Aug 22, 2008 | PC Desktops

1 Answer

I am having a problem with Adobe Reader 8.1.1. I am using Windows XP. Originally the program ran fine, but lately when I click on a link on a website that uses Adobe Reader I get a message that says...


do you the original installer of your adobe reader?

if you..when uninstalling adobe and the error occurs just browse for the .msi in your adobe installer and hit ok...

after it uninstall...download foxit reader and install it instead of the adobe reader....

hope this helps

^_^

Mar 16, 2008 | PC Desktops

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