Question about Canon PIXMA MX310 All-In-One Printer

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I'm setting up a PIXMA MX310 printer for the first time. After plugging it in and turning it on, it gives me a 5100 error.

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I called 1-800-OK CANNON and got a great tech who figured out I'd neglected to take off some packing tape that was UNDER the LCD/control panel in the front—where the paper is loaded. Duh.

Posted on Aug 05, 2008

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1 Answer

5100 check printer


Hello, your error is:
Carriage error [5100]

An error occurred in the carriage
encoder signal.

You need to disassemble the printer and check
- Carriage unit - check for any jam.
- Timing slit film - there should be some gresse on the film.
- Logic board - only if you are a service tech.
- Carriage motor - only if you are a service tech.

Nov 01, 2013 | Canon PIXMA MX310 All-In-One Printer

1 Answer

I cannot turn on the printer. The green light blinks; the alarm light blinks. "CHECK PRINTER" appears on the LCD with 5100 in the lower right corner. I checked all the connections; turned...


According to the Canon troubleshooting website here are the steps to follow for the PIXMA MX310 and Error Code 5100:
-Remove the cartridges
-Inspect the cartridges to ensure all packaging is removed
-Reinstall the cartridges
-Press the ON/OFF button for 2 seconds
-Unplug the printer and wait 10 seconds
-Check the printer for any obstructions including packaging materials
-Remove the scanner cover
-Open the lid - check for paper that is stuck; these can be very small pieces, so look carefully
-Plug the printer back in and power it on.
If that does not solve the problem you will have to contact a service repair centre. Good luck.. thanks

Sep 05, 2011 | Canon PIXMA MX310 All-In-One Printer

1 Answer

I have a Canon PIXMA printer and the screen says 5100 on it. I have turned it off and on, but still it still has 5100 on it. I just replaced the ink cartridges.


Hello thanks for using FixYa

Error 5100 means that the cartridge can not be detected by the printer

Try this solution
  • Turn off printer
  • Remove both the cartridges from the printer
  • Use a clothe moistened with alcohol to clean the surface contact on the cartridges where the terminals inside the printers touches
  • Return the cartridges
  • Turn on the printer.
Error will be removed

I hope this solution will helpful 4 u
Please don't forget to click on Four thumbs which are given below if it is helpful
THANKS & Keep Using fixya

Jan 28, 2011 | Canon PIXMA MX310 All-In-One Printer

1 Answer

What does 5100 mean in canon mx310 series printer


There are several possibilities.

Have you changed out a ink cartridge lately? You can try and do a power reset by holding the power button for about 1 second until the machine powers down. You can also remove the power plug. Wait at least 30 seconds before turning the printer back on. Then wait for the printer to fully cycle before trying to print.

There are other possibilities. Let me know what has happened just before you saw this error code and I can give you more information.

Brian

Jan 22, 2011 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Pleace help me about code error 5100


The error code 5100 means that the ink cartridges can not detect by the printer.

Dec 24, 2010 | Canon PIXMA MX310 All-In-One Printer

2 Answers

Hi: My Canon Printer Pixma MX340 is showing an error 5100 and I don't know how to fix it. We don't have the manual. Can you help me please?


Turn off printer.
Remove both the cartridges from the printer. Use a clothe moistened with alcohol to clean the surface contact on the cartridges where the terminals inside the printers touches.
Return the cartridges and turn on the printer.

Error 5100 means that the cartridge can not be detected by the printer.

Hope it helps1

Dec 07, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

The alarm button is on and 5100 is blinking on the screen, it will not print or scan or fax


According to the Canon troubleshooting website here are the steps to follow for the PIXMA MX310 and Error Code 5100:
-Remove the cartridges
-Inspect the cartridges to ensure all packaging is removed
-Reinstall the cartridges
-Press the ON/OFF button for 2 seconds
-Unplug the printer and wait 10 seconds
-Check the printer for any obstructions including packaging materials
-Remove the scanner cover
-Open the lid - check for paper that is stuck; these can be very small pieces, so look carefully
-Plug the printer back in and power it on.
If that does not solve the problem you will have to contact a service repair centre.

Nov 17, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

I have an error - "cartridge jammed" pop up window advises to re


Please refer to Canon web site for specifics on resolving cartridge replacement and error 5100.

There's even pictures to help.

Apr 11, 2010 | Canon PIXMA MX310 All-In-One Printer

3 Answers

Pixma mx310


Does anyone have a solution to this? I'm also running into the same problem while installing the brand new printer. All I've done so far is plug in the line cable into the L slot, plug the power cord and pressed the ON/OFF button. The power button and the alarm lamp lights up one after the other and the message "Check Printer" and 5100 are displayed on the LCD.

I hope someone can give some tips. Thanks in advance!

Apr 24, 2008 | Canon PIXMA MX310 All-In-One Printer

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