I have this evening encountered a similar problem as already decribed here. At the time my camera was 'attached' to Microsoft's Vista software. Is there a known 'fix'?
The compartment door (where you have the little "PUSH" label) is open but compartment itself(Which has the lable "BEWARE OF JAMMING FINGERS") now had gone down to usual Compartment closed position, so I cannot 1. get the compartment "UP" since the plastic door with the EJECT button is open and stuck, which prevents opening using that button. 2. close the compartment door while compartment is lowered in to the camera.
I am pleased to say that my good lady wife, of 49 years standing, 'fixed' the problem ~ not once, but twice. Pat has always managed to solve such problems, and this time she was fiddling inside the compartment near the camera 'on/off' switch and, Hey Presto!, the camera now works satisfactorily. I attribute her prowess in solving small mechanical problems to a woman's intuition. I just wish I could be more precise on her success.
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Sometimes the tape is stuck on the head . Open the door and try to pry off the tape from the head with a thin instrument . Power up the unit and usually it spits out the cass. This worked for me many times.
I had the same problem with my camcorder. I removed the tape transport control from the top of the unit (be careful not remove the attached ribbon cable). It appeared that the ribbon cable attachment was bent a little. I straightend it out and reset it in the camera and re-attached the transport. Once this was complete I returned power to the unit and pushed the door closed and the trap door closed in place.
I was also having a problem with the unit not wanting to play the tape. I was getting Error Code C:31:XX or C:32:XX. I read in another forum that several people with same error message tapped or hit the tape side of the unit (similar to the way a television would be hit to try and get a signal). I had previously called Sony but the repair would be about half the cost of the camera ($500) and a repair shop quoted me $400. With nothing to loose I smacked the side of the camera a few times and belive it or not "IT WORKDED!!!" Something mechanical must have been out of line or loose. Unfortunately I purchased a New JVC Hard Disk camcorder prior to trying this, so now I have two perfectly good units.
I have yet to figure out this same issue 4 years later and still won't open. Can't finalize any of my DVD discs so I can't even watch the DVDs I was able to record before the door jammed shut. Someone told me wolf camera was a great repair shop. I've just not had the time. Anyone with any knowledge of this I'm at yahoo and email is... Rileygurlzmom
This unit is very common for the mode switch to be bad, but to replace this, the entire mechanism has to be taken apart and reassembled and realigned. Probably not worth the money or the time, as we used to get 250 to 300 to repair this problem. Good Luck
The most frequent cause of this type situation is not having a power source attached, or a depleted battery pack.
Once the power source is available, some models require manually unlatching and opening the cassette compartment cover. When the cover is fully open, the videocassette will eject automatically.
Please try the following procedures.
1. Attach the power source to the camcorder correctly or use a fully-charged battery pack.
2. Fully-open the cassette compartment cover until it stops while sliding and holding the OPEN/EJECT switch.
The videocassette will eject automatically after a few seconds.
If the videocassette still will not eject, seek assistance from a Canon Service Facility.