Question about Maytag Neptune MDG5500AW Gas Dryer

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Dryer running loud

My dryer - not even 2 years old - is running louder than it normally does. Any suggestions would be great. I clean the filter with each load; not sure what else what I should do. I have treated it with kid gloves and I am the only one who uses it.

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It sounds like your motor may be going out (search for motor replacement solution here).

Hopefully it is just a problem with grit in the system, or perhaps the felt gaskets have worked themselves loose. Either way, to clean out grit and inspect the system you'll need to access the interior and remove the drum. Here's how:

  1. This will require you to disassemble the dryer. This is not hard - it will require the following tools:

    crosstip medium screwdriver
    1/4 inch socket
    5/15 inch socket
  2. UNPLUG DRYER
  3. TURN OFF GAS
  4. Disassemble by taking apart the FRONT of the dryer:

    a. Remove the door and opposite side door plugs (crosstip screws)

    b. Remove the front panel - this exposes sheet metal bolts (5/16 inch) some with crosstip on left and right of unit. Set panel aside (right side) WITHOUT unplugging wires

    c. Unscrew all the exposed bolts.

    d. Top bolts left and right secure the unpainted metal hooks which secures the top of dryer. Unscrew these bolts and wiggle the metal retainer hooks off. Lift top and support to create 6 inch gap in the front (top unit hinges in back and has electrical connections - do NOT disconnect wires)

    e. Release belt from pulley by reaching left and under drum (this is out of sight)

    f. gently lift out drum and belt and set aside
  5. This has exposed the interior.
Now: Maintenance time!
  1. Using compressed air blow out all vents and the motor.
  2. Wipe dust and grit out of crannies
  3. Vaccuum bottom interior
  4. Blow it out again
  5. Using ultra fine steel wool (#0000) rub all contact areas of drum - belt region, and ends that contact the felt gaskets and the rollers at the rear
  6. Check to ensure the felt gasket is in good shape all around the drum contact area. If it is torn, malformed or missing you'll need to replace. With any luck this is where your noise is coming from.
  7. Check the blower cage. Ensure this is free of grit. It is worth taking off the eight screws to wipe out/blow out interior.
  8. Worse case scenario - your motor is on the fritz (although this motor should give you 8-12 years of service). This will require removal, replacement. Motor cost is about $100. Labor will be more.

Posted on Nov 01, 2008

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Posted on Jan 02, 2017

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