Question about GE Energy Star WCVH6260F Front Load Washer

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It won't drain...

Yesterday, the machine, continued to try and pump water out during the load. This lasted for about 1/2 hour. I unplugged it for fear the pump would burn out, but then the door wouldn't unlock. Finally, after a few hours it unlocked. The clothes were still soaked, and there was water in the drum. What can I do?? Not draining or wringing clothes. I have cleaned the hose out and the rubber seal aroung the tub. Still H20 in the bottom of the tub. GE Adora Front load washer model WHDVH626

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From your description, you could have a problem with one of several things.. You can run a few tests to determine the most likely area that is causing your problem ,,, If possible, can you unhook your drain hose from the drain and use a barrel to cycle water into ? (You can stop the washer any time to empty the bucket... Anyway, try running a wash load ( without clothes) and monitor the water flow... when the washer is pumping water out, you should have a fairly high stream flowing into the bucket. Using a bucket will rule out a clog in your house drain line...and provide d irect means to see how well the system pumps.. If the water is only trickling out during the drain process, then you have one of sveral problems.. The pump is clogged or defective, the supply from the drum to the pump is clogged and not allowing the water to be drawn into the pump or the outflow tube from the pump is clogged or crimped. Any of these problems will require you or a service person to gain access to inside the washer and diagnose the problem. I had a similar problem on an LG front loader and it was the pump itself.. One thing to remember is to use HE detergent for these front loaders.. and a very small amount of that.. Hope that helps...

Posted on Aug 15, 2008

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